Win/Win Solutions : Resolving Conflict on the Job

Stevenin, Thomas J.

ISBN 10: 1881273709 / ISBN 13: 9781881273707

Published by Northfield Publishing, Chicago, IL, U.S.A., 1997

About this Item

8vo - over 7¾" - 9¾" tall. Seller Inventory # 012030

Bibliographic Details

Title: Win/Win Solutions : Resolving Conflict on ...

Publisher: Northfield Publishing, Chicago, IL, U.S.A.

Publication Date: 1997

Binding: Soft cover

Condition: Very Good +

Edition: First Edition

About this title

Synopsis:

People Problems. Do your employees give you burn out? Are the difficult people around you sapping the life out of you? The solution for this problem often comes from looking at conflict management. Good conflict can bring improvement to organizational life and decision making. Yet unresolved conflict can do great damage to programs and persons. What makes the difference?- Our understanding of certain personalities- Our understanding of anger- Our ability to master certain leadership techniques- Our case in preparing people for change- Our skill in emphasizing teamwork vs. internal competition- Our creativity in designing recognition and rewards- Our capacity to see beyond positions, power, and politicsDerived from Dr. Stevenin's thirty years' experience in corporate and organizational life, Win/Win Solutions will give you a new perspective on dealing with difficult people and increasing the productivity of your organization.