This Book is in Good Condition. Clean Copy With Light Amount of Wear. 100% Guaranteed. Bookseller Inventory #
Synopsis: "The book that crowned the quality revolution (with over 100,000 copies sold since 1991) is poised to make it happen all over again. This new and expanded edition of the widely influential World Class Quality not only provides more techniques and case studies, but also extends them into new areas (such as the service sector) and shows how to use them in a wider variety of applications. A new coaching emphasis makes it easy for managers to make these tools available at all levels of a company and even to customers and suppliers. The book also offers: * A practical way to secure top management commitment and make "Design of Experiments" a way of life at any company * A new reliability technique that simulates field failures at the design stage so they can be prevented before production * A new chapter summarizing related quality management and control techniques, making this an essential book for managers concerned with quality."
About the Author:
"Keki R. Bhote (Glencoe, IL) is president of Keki R. Bhote Associates, a consulting group specializing in quality and productivity improvement.
Adi K. Bhote (Schaumburg, IL) is a senior corporate consultant in quality and productivity improvement at Motorola."
Book Condition: Used
Book Description Condition: Good. The item shows wear from consistent use, but it remains in good condition and works perfectly. All pages and cover are intact (including the dust cover, if applicable). Spine may show signs of wear. Pages may include limited notes and highlighting. May NOT include discs, access code or other supplemental materials. Seller Inventory # 31UEZG000ZTQ_ns
Book Description AMACOM, 2000. Hardcover. Condition: Good. Item may show signs of shelf wear. Pages may include limited notes and highlighting. Includes supplemental or companion materials if applicable. Access codes may or may not work. Connecting readers since 1972. Customer service is our top priority. Seller Inventory # mon0001063884
Book Description AMACOM. Hardcover. Condition: VERY GOOD. Light rubbing wear to cover, spine and page edges. Very minimal writing or notations in margins not affecting the text. Possible clean ex-library copy, with their stickers and or stamp(s). Seller Inventory # 2892821473
Book Description AMACOM, 2000. Condition: Good. A+ Customer service! Satisfaction Guaranteed! Book is in Used-Good condition. Pages and cover are clean and intact. Used items may not include supplementary materials such as CDs or access codes. May show signs of minor shelf wear and contain limited notes and highlighting. Seller Inventory # 0814404278-2-4
Book Description AMACOM, 2000. Hardcover. Condition: Used: Good. Seller Inventory # SONG0814404278
Book Description Condition: Very Good. Ready for quick shipment to any US location by Experienced seller. CDs and Access codes may not be included as is the case with most used books. Seller Inventory # 218015
Book Description AMACOM 2000-01-04, 2000. Hardcover. Condition: good. 2 Sub. 0814404278. Seller Inventory # 718629
Book Description AMACOM, 2000. Hardcover. Condition: Very Good. Great condition with minimal wear, aging, or shelf wear. Seller Inventory # P020814404278
Book Description AMACOM, 2000. Hardcover. Condition: Like New. Almost new condition. Seller Inventory # P010814404278
Book Description AMACOM, 2000. Hardcover. Condition: New. Never used!. Seller Inventory # P110814404278