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Published by McGraw-Hill Education, 2013
ISBN 10: 0071809937ISBN 13: 9780071809931
Seller: Better World Books, Mishawaka, IN, U.S.A.
Book First Edition
Condition: Very Good. 1st Edition. Former library book; may include library markings. Used book that is in excellent condition. May show signs of wear or have minor defects.
Published by McGraw-Hill Companies, 2013
ISBN 10: 0071809937ISBN 13: 9780071809931
Seller: ThriftBooks-Dallas, Dallas, TX, U.S.A.
Book
Hardcover. Condition: Good. No Jacket. Pages can have notes/highlighting. Spine may show signs of wear. ~ ThriftBooks: Read More, Spend Less 1.01.
Published by McGraw-Hill Companies, 2013
ISBN 10: 0071809937ISBN 13: 9780071809931
Seller: ThriftBooks-Atlanta, AUSTELL, GA, U.S.A.
Book
Hardcover. Condition: Very Good. No Jacket. May have limited writing in cover pages. Pages are unmarked. ~ ThriftBooks: Read More, Spend Less 1.01.
Published by McGraw Hill, 2013
ISBN 10: 0071809937ISBN 13: 9780071809931
Seller: Hafa Adai Books, Moncks Corner, SC, U.S.A.
Book
Condition: very good.
Published by McGraw Hill, 2013
ISBN 10: 0071809937ISBN 13: 9780071809931
Seller: Books Unplugged, Amherst, NY, U.S.A.
Book
Condition: Good. Buy with confidence! Book is in good condition with minor wear to the pages, binding, and minor marks within.
Published by McGraw Hill, 2013
ISBN 10: 0071809937ISBN 13: 9780071809931
Seller: Book Deals, Tucson, AZ, U.S.A.
Book
Condition: Very Good. Very Good condition. Shows only minor signs of wear, and very minimal markings inside (if any).
Published by McGraw Hill, 2013
ISBN 10: 0071809937ISBN 13: 9780071809931
Seller: GF Books, Inc., Hawthorne, CA, U.S.A.
Book
Condition: Fine. Book is in Used-LikeNew condition. Pages and cover are clean and intact. Used items may not include supplementary materials such as CDs or access codes. May show signs of minor shelf wear.
Published by McGraw Hill, 2013
ISBN 10: 0071809937ISBN 13: 9780071809931
Seller: GF Books, Inc., Hawthorne, CA, U.S.A.
Book
Condition: Very Good. Book is in Used-VeryGood condition. Pages and cover are clean and intact. Used items may not include supplementary materials such as CDs or access codes. May show signs of minor shelf wear and contain very limited notes and highlighting.
Published by McGraw Hill 16/08/2013, 2013
ISBN 10: 0071809937ISBN 13: 9780071809931
Seller: AwesomeBooks, Wallingford, United Kingdom
Book
Condition: Very Good. This book is in very good condition and will be shipped within 24 hours of ordering. The cover may have some limited signs of wear but the pages are clean, intact and the spine remains undamaged. This book has clearly been well maintained and looked after thus far. Money back guarantee if you are not satisfied. See all our books here, order more than 1 book and get discounted shipping. .
Published by McGraw Hill, 2013
ISBN 10: 0071809937ISBN 13: 9780071809931
Seller: GoldBooks, Austin, TX, U.S.A.
Book
Hardcover. Condition: very good. Very Good Copy. Customer Service Guaranteed.
Published by McGraw-Hill 7/17/2013, 2013
ISBN 10: 0071809937ISBN 13: 9780071809931
Seller: BargainBookStores, Grand Rapids, MI, U.S.A.
Book
Hardback or Cased Book. Condition: New. The Customer Service Solution: Managing Emotions, Trust, and Control to Win Your Customer's Business 0.9. Book.
Published by McGraw Hill, 2013
ISBN 10: 0071809937ISBN 13: 9780071809931
Seller: GoldenWavesOfBooks, Fayetteville, TX, U.S.A.
Book
Hardcover. Condition: new. New. Fast Shipping and good customer service.
Published by McGraw Hill 16/08/2013, 2013
ISBN 10: 0071809937ISBN 13: 9780071809931
Seller: Bahamut Media, Reading, United Kingdom
Book
Condition: Very Good. Shipped within 24 hours from our UK warehouse. Clean, undamaged book with no damage to pages and minimal wear to the cover. Spine still tight, in very good condition. Remember if you are not happy, you are covered by our 100% money back guarantee.
Published by McGraw Hill, 2013
ISBN 10: 0071809937ISBN 13: 9780071809931
Seller: GreatBookPrices, Columbia, MD, U.S.A.
Book
Condition: New.
Published by McGraw Hill, 2013
ISBN 10: 0071809937ISBN 13: 9780071809931
Seller: Lucky's Textbooks, Dallas, TX, U.S.A.
Book
Condition: New.
Published by McGraw Hill, 2023
ISBN 10: 0071809937ISBN 13: 9780071809931
Seller: Save With Sam, North Miami, FL, U.S.A.
Book Print on Demand
Hardcover. Condition: New. Brand New! This item is printed on demand.
Published by McGraw Hill, 2013
ISBN 10: 0071809937ISBN 13: 9780071809931
Seller: Wizard Books, Long Beach, CA, U.S.A.
Book
Hardcover. Condition: new. New.
Published by McGraw Hill, 2013
ISBN 10: 0071809937ISBN 13: 9780071809931
Seller: GoldBooks, Austin, TX, U.S.A.
Book
Hardcover. Condition: new. New Copy. Customer Service Guaranteed.
Published by McGraw-Hill Education, 2013
ISBN 10: 0071809937ISBN 13: 9780071809931
Seller: PBShop.store US, Wood Dale, IL, U.S.A.
Book
HRD. Condition: New. New Book. Shipped from UK. Established seller since 2000.
Published by McGraw Hill, 2013
ISBN 10: 0071809937ISBN 13: 9780071809931
Seller: GreatBookPrices, Columbia, MD, U.S.A.
Book
Condition: As New. Unread book in perfect condition.
Published by McGraw-Hill Education, 2013
ISBN 10: 0071809937ISBN 13: 9780071809931
Seller: Front Cover Books, Denver, CO, U.S.A.
Book
Condition: new.
Published by McGraw-Hill Education, 2013
ISBN 10: 0071809937ISBN 13: 9780071809931
Seller: booksXpress, Bayonne, NJ, U.S.A.
Book
Hardcover. Condition: new.
Published by McGraw Hill, 2013
ISBN 10: 0071809937ISBN 13: 9780071809931
Seller: Romtrade Corp., STERLING HEIGHTS, MI, U.S.A.
Book
Condition: New. Brand New Original US Edition.We Ship to PO BOX Address also. EXPEDITED shipping option also available for faster delivery.This item may ship from the US or other locations in India depending on your location and availability.
Published by McGraw-Hill Education - Europe, 2013
ISBN 10: 0071809937ISBN 13: 9780071809931
Seller: Grand Eagle Retail, Wilmington, DE, U.S.A.
Book
Hardcover. Condition: new. Hardcover. This deep look into customer psychology gives managers the insight they need to drive profitability by dramatically improving the customer experienceReveals how executives and managers in any industry can reevaluate the company's approach to customer service, better influence customer perceptions, and transform service delivery The authors base their findings on behavioral science research first published in Harvard Business Review and the MIT Sloan Management Review Chase is the author of the bestselling textbook Operations and Supply Chain Management, which has sold more than one million copies Helps you understand consumer psychology to drive profits and growth. This title explains how consumers perceive services and shows you how toenhance the customer experience - every time. It identifies and demystifies the psychological triggers behind customer behavior. Shipping may be from multiple locations in the US or from the UK, depending on stock availability.
Published by McGraw Hill, 2013
ISBN 10: 0071809937ISBN 13: 9780071809931
Seller: Ebooksweb, Bensalem, PA, U.S.A.
Book
Condition: VeryGood. signs of little wear on the cover.
Published by McGraw Hill, 2013
ISBN 10: 0071809937ISBN 13: 9780071809931
Seller: Ebooksweb, Bensalem, PA, U.S.A.
Book
Condition: New. .
Published by McGraw Hill, 2013
ISBN 10: 0071809937ISBN 13: 9780071809931
Seller: SMASS Sellers, IRVING, TX, U.S.A.
Book
Condition: New. Brand New Original US Edition. Customer service! Satisfaction Guaranteed. This item may ship from the US or our Overseas warehouse depending on your location and stock availability. We Ship to PO BOX Location also.
Published by McGraw Hill, 2013
ISBN 10: 0071809937ISBN 13: 9780071809931
Seller: Ebooksweb, Bensalem, PA, U.S.A.
Book
Condition: LikeNew. Remainder mark.
Published by McGraw Hill, 2013
ISBN 10: 0071809937ISBN 13: 9780071809931
Seller: Monster Bookshop, Fleckney, United Kingdom
Book
Hardcover. Condition: New. BRAND NEW ** SUPER FAST SHIPPING FROM UK WAREHOUSE ** 30 DAY MONEY BACK GUARANTEE.
Published by McGraw-Hill Education 2013-08-16, New York, 2013
ISBN 10: 0071809937ISBN 13: 9780071809931
Seller: Blackwell's, Oxford, OX, United Kingdom
Book
hardback. Condition: New. Language: eng.