Seller: Gate City Books, GREENSBORO, NC, U.S.A.
Condition: good. USED book in GOOD condition. Great binding, pages and cover show normal signs of wear from use.
Seller: World of Books (was SecondSale), Montgomery, IL, U.S.A.
Condition: Very Good. Item in very good condition! Textbooks may not include supplemental items i.e. CDs, access codes etc.
Seller: ThriftBooks-Dallas, Dallas, TX, U.S.A.
Paperback. Condition: Very Good. No Jacket. May have limited writing in cover pages. Pages are unmarked. ~ ThriftBooks: Read More, Spend Less.
Seller: WeBuyBooks, Rossendale, LANCS, United Kingdom
Condition: Very Good. Most items will be dispatched the same or the next working day. A copy that has been read, but is in excellent condition. Pages are intact and not marred by notes or highlighting. The spine remains undamaged.
Seller: WeBuyBooks, Rossendale, LANCS, United Kingdom
Condition: Like New. Most items will be dispatched the same or the next working day. An apparently unread copy in perfect condition. Dust cover is intact with no nicks or tears. Spine has no signs of creasing. Pages are clean and not marred by notes or folds of any kind.
Seller: WeBuyBooks, Rossendale, LANCS, United Kingdom
Condition: Good. Most items will be dispatched the same or the next working day. A copy that has been read but remains in clean condition. All of the pages are intact and the cover is intact and the spine may show signs of wear. The book may have minor markings which are not specifically mentioned. Ex library copy with usual stamps & stickers.
Paperback. Condition: Good. No Jacket. Pages can have notes/highlighting. Spine may show signs of wear. ~ ThriftBooks: Read More, Spend Less.
Language: English
Published by Little, Brown Book Group Limited, 2010
ISBN 10: 1845283910 ISBN 13: 9781845283919
Seller: Better World Books Ltd, Dunfermline, United Kingdom
Condition: Very Good. Former library copy. Pages intact with possible writing/highlighting. Binding strong with minor wear. Dust jackets/supplements may not be included. Includes library markings. Stock photo provided. Product includes identifying sticker. Better World Books: Buy Books. Do Good.
Language: English
Published by Little, Brown Book Group Limited, 2014
ISBN 10: 0716023989 ISBN 13: 9780716023982
Seller: Better World Books Ltd, Dunfermline, United Kingdom
Condition: Good. Former library copy. Pages intact with minimal writing/highlighting. The binding may be loose and creased. Dust jackets/supplements are not included. Includes library markings. Stock photo provided. Product includes identifying sticker. Better World Books: Buy Books. Do Good.
Seller: WorldofBooks, Goring-By-Sea, WS, United Kingdom
Paperback. Condition: Very Good. The book has been read, but is in excellent condition. Pages are intact and not marred by notes or highlighting. The spine remains undamaged.
Paperback. Condition: Very Good. How to Make Sales When you Don't Like Selling This book is in very good condition and will be shipped within 24 hours of ordering. The cover may have some limited signs of wear but the pages are clean, intact and the spine remains undamaged. This book has clearly been well maintained and looked after thus far. Money back guarantee if you are not satisfied. See all our books here, order more than 1 book and get discounted shipping. .
Language: English
Published by Little, Brown Book Group, United Kingdom, London, 2010
ISBN 10: 1845283910 ISBN 13: 9781845283919
Seller: WorldofBooks, Goring-By-Sea, WS, United Kingdom
Paperback. Condition: Very Good. Dealing with difficult customers, colleagues, uncooperative staff, a manipulative boss - or an irritating neighbour - is a challenge many people face on a day-to-day basis. People in business are now under extreme pressure to make things happen, get more sales and turn a profit. This constant pressure or fear can make people difficult to deal with. This book shows you how to identify and understand awkward and challenging behaviours and how to manage them. It shows you how to: *Defuse and deal with difficult customers, both on the phone and face to face *Manage problems with colleagues in the workplace *Handle difficult day-to-day interactions with any of the people we come into contact with at work *Identify and manage behaviours which can turn a person into a 'problem' *Improve necessary listening and communication skills *Use the 6 step Programs of Behaviour to build better relationships *Increase self-confidence and develop rapport building skills *Use the 6 step Strategies for Success to produce effective outcomes. The book has been read, but is in excellent condition. Pages are intact and not marred by notes or highlighting. The spine remains undamaged.
Language: English
Published by Little, Brown Book Group Limited, 2012
ISBN 10: 1845284798 ISBN 13: 9781845284794
Seller: Better World Books Ltd, Dunfermline, United Kingdom
Condition: Good. Former library copy. Pages intact with minimal writing/highlighting. The binding may be loose and creased. Dust jackets/supplements are not included. Includes library markings. Stock photo provided. Product includes identifying sticker. Better World Books: Buy Books. Do Good.
Language: English
Published by How To Books 27/04/2012, 2012
ISBN 10: 1845284798 ISBN 13: 9781845284794
Seller: Bahamut Media, Reading, United Kingdom
Paperback. Condition: Very Good. Shipped within 24 hours from our UK warehouse. Clean, undamaged book with no damage to pages and minimal wear to the cover. Spine still tight, in very good condition. Remember if you are not happy, you are covered by our 100% money back guarantee.
Language: English
Published by Constable & Robinson Ltd., 2014
ISBN 10: 0716023989 ISBN 13: 9780716023982
Seller: Majestic Books, Hounslow, United Kingdom
Condition: New. pp. 224.
Language: English
Published by Constable & Robinson Ltd., 2014
ISBN 10: 0716023989 ISBN 13: 9780716023982
Seller: Books Puddle, New York, NY, U.S.A.
Condition: New. pp. 224.
Condition: New.
Seller: Anybook.com, Lincoln, United Kingdom
Condition: Good. This is an ex-library book and may have the usual library/used-book markings inside.This book has soft covers. In good all round condition. Please note the Image in this listing is a stock photo and may not match the covers of the actual item,500grams, ISBN:9781845283919.
Language: English
Published by Little, Brown Book Group, 2010
ISBN 10: 1845283910 ISBN 13: 9781845283919
Seller: PBShop.store US, Wood Dale, IL, U.S.A.
PAP. Condition: New. New Book. Shipped from UK. Established seller since 2000.
Condition: New.
Published by Lutterworth Press, London, 1944
Seller: Lowry's Books, Three Rivers, MI, U.S.A.
Hard Cover. Condition: Good. No Jacket. There is a little bit of corner bumping and slight spine ware. The pages are slightly yellowed. Size: 8.
Language: English
Published by Little, Brown Book Group, 2010
ISBN 10: 1845283910 ISBN 13: 9781845283919
Seller: PBShop.store UK, Fairford, GLOS, United Kingdom
US$ 19.82
Quantity: 15 available
Add to basketPAP. Condition: New. New Book. Shipped from UK. Established seller since 2000.
Seller: Greener Books, London, United Kingdom
Paperback. Condition: Used; Very Good. **SHIPPED FROM UK** We believe you will be completely satisfied with our quick and reliable service. All orders are dispatched as swiftly as possible! Buy with confidence! Greener Books.
Paperback. Condition: Used; Very Good. **SHIPPED FROM UK** We believe you will be completely satisfied with our quick and reliable service. All orders are dispatched as swiftly as possible! Buy with confidence! Greener Books.
Seller: GreatBookPrices, Columbia, MD, U.S.A.
Condition: New.
Language: English
Published by Robinson Press 5/15/2014, 2014
ISBN 10: 0716023989 ISBN 13: 9780716023982
Seller: BargainBookStores, Grand Rapids, MI, U.S.A.
Paperback or Softback. Condition: New. How to Manage Difficult People. Book.
Seller: GreatBookPrices, Columbia, MD, U.S.A.
Condition: As New. Unread book in perfect condition.
Language: English
Published by Wipf and Stock 6/1/2009, 2009
ISBN 10: 1606087673 ISBN 13: 9781606087671
Paperback. New book. Previously published by Lutterworth Press, 1944. This item is at our location in Eugene, Oregon. 164 pp.
Language: English
Published by Little, Brown Book Group, London, 2014
ISBN 10: 0716023989 ISBN 13: 9780716023982
Seller: Grand Eagle Retail, Bensenville, IL, U.S.A.
Paperback. Condition: new. Paperback. Dealing with difficult people - from awkward customers at work to irritating neighbours at home - is a challenge many people face on a day-to-day basis. This book will show you how to: - Defuse and deal with difficult customers, both on the phone and face to face; - Manage problems with colleagues in the workplace, including a manipulative boss; - Handle difficult day-to-day interactions with any people we come into contact anywhere; - Identify and manage behaviours which can turn a person into a problem ;Improve necessary listening and communication skills; - Increase self confidence and develop rapport building skills. This book contains some proven techniques for managing yourself as well as managing difficult people. If you gain a better understanding of yourself, build your confidence and use these techniques, then you ll make your life a whole lot easier. This book shows you how to identify and understand awkward and challenging behaviours in others, and how to manage them. Shipping may be from multiple locations in the US or from the UK, depending on stock availability.
Language: English
Published by Now and Then Books, Cowes, Isle of Wight., 2010
ISBN 10: 0956507603 ISBN 13: 9780956507600
Seller: Ryde Bookshop Ltd, Isle of Wight, United Kingdom
First Edition
Soft cover. Condition: Fine. 1st Edition. First-hand accounts of life on the Isle of Wight in the early 20th century from islanders born over 100 years ago, a collection of interviews recorded in the early 1980s.