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Service Chain Management : Technology Innovation for the Service Business
Language: English
Published by Springer Berlin / Heidelberg, 2007
ISBN 10: 3540755039 ISBN 13: 9783540755036
Condition: Very Good. 2008th Edition. Used book that is in excellent condition. May show signs of wear or have minor defects.
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Service Chain Management: Technology Innovation for the Service Business
Published by Springer, 2007
ISBN 10: 0397510470 ISBN 13: 9780397510474
Hardcover. Condition: Good. Connecting readers with great books since 1972! Used textbooks may not include companion materials such as access codes, etc. May have some wear or writing/highlighting. We ship orders daily and Customer Service is our top priority!
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Service Chain Management: Technology Innovation for the Service Business
Published by Springer, 2007
ISBN 10: 0397510470 ISBN 13: 9780397510474
Hardcover. Condition: Acceptable. Connecting readers with great books since 1972. Used textbooks may not include companion materials such as access codes, etc. May have condition issues including wear and notes/highlighting. We ship orders daily and Customer Service is our top priority!
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Condition: New. pp. 328.
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Condition: New. pp. 328.
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Condition: New. pp. 328.
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Brand new book. Fast ship. Please provide full street address as we are not able to ship to P O box address.
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Brand new book. Fast ship. Please provide full street address as we are not able to ship to P O box address.
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Condition: New. This is a Brand-new US Edition. This Item may be shipped from US or any other country as we have multiple locations worldwide.
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Brand new book. Fast ship. Please provide full street address as we are not able to ship to P O box address.
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Condition: New. This is a Brand-new US Edition. This Item may be shipped from US or any other country as we have multiple locations worldwide.
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Brand new book. Fast ship. Please provide full street address as we are not able to ship to P O box address.
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Service Chain Management: Technology Innovation for the Service Business
Seller: Ria Christie Collections, Uxbridge, United Kingdom
Seller rating 5 out of 5 stars
US$ 68.40
US$ 16.14 shipping
Ships from United Kingdom to U.S.A.Quantity: Over 20 available
Add to basketCondition: New. In.
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Service Chain Management: Technology Innovation for the Service Business
Seller: Ria Christie Collections, Uxbridge, United Kingdom
Seller rating 5 out of 5 stars
US$ 87.82
US$ 16.14 shipping
Ships from United Kingdom to U.S.A.Quantity: Over 20 available
Add to basketCondition: New. In.
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US$ 86.63
US$ 20.86 shipping
Ships from United Kingdom to U.S.A.Quantity: 10 available
Add to basketPaperback. Condition: New.
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US$ 94.89
US$ 16.84 shipping
Ships from United Kingdom to U.S.A.Quantity: 2 available
Add to basketHardcover. Condition: Brand New. 1st edition. 307 pages. 9.25x6.25x1.00 inches. In Stock.
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Condition: Gut. Zustand: Gut | Seiten: 328 | Sprache: Englisch | Produktart: Bücher | Service chain management enables service organisations to improve customer satisfaction and reduce operational costs through intelligent and optimised forecasting, planning and scheduling of the service chain, and its associated resources such as people, networks and other assets. The area is quite broad, covering field force and workforce automation, network and asset planning and also aspects of customer relationship management, human resources systems and enterprise resource planning. Furthermore, it addresses the key challenge of how all these technologies and systems are integrated into a cohesive blueprint.In this book, Christos Voudouris and his group together with experts from industry and academia present the latest innovations and technologies used to manage the operations of a service company. The viewpoints presented are, based on the BT experience and on associated research and development in collaborating universities and partner companies. The focus is on real-world challenges and how technologies can be used to overcome practical problems in a "don¿t just survive, thrive!" approach.The unique combination of technologies, experiences and systems, looked at from the different perspectives of service providers and users and combined with advice on successful benefit realisation and agile delivery of solutions, makes this an indispensable read for managers and system architects in the service industry.
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Condition: Sehr gut. Zustand: Sehr gut | Seiten: 328 | Sprache: Englisch | Produktart: Bücher | Service chain management enables service organisations to improve customer satisfaction and reduce operational costs through intelligent and optimised forecasting, planning and scheduling of the service chain, and its associated resources such as people, networks and other assets. The area is quite broad, covering field force and workforce automation, network and asset planning and also aspects of customer relationship management, human resources systems and enterprise resource planning. Furthermore, it addresses the key challenge of how all these technologies and systems are integrated into a cohesive blueprint.In this book, Christos Voudouris and his group together with experts from industry and academia present the latest innovations and technologies used to manage the operations of a service company. The viewpoints presented are, based on the BT experience and on associated research and development in collaborating universities and partner companies. The focus is on real-world challenges and how technologies can be used to overcome practical problems in a "don¿t just survive, thrive!" approach.The unique combination of technologies, experiences and systems, looked at from the different perspectives of service providers and users and combined with advice on successful benefit realisation and agile delivery of solutions, makes this an indispensable read for managers and system architects in the service industry.
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US$ 124.86
US$ 33.67 shipping
Ships from United Kingdom to U.S.A.Quantity: 1 available
Add to basketPaperback. Condition: Like New. Like New. book.
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Condition: Sehr gut. Zustand: Sehr gut | Seiten: 328 | Sprache: Englisch | Produktart: Bücher | Service chain management enables service organisations to improve customer satisfaction and reduce operational costs through intelligent and optimised forecasting, planning and scheduling of the service chain, and its associated resources such as people, networks and other assets. The area is quite broad, covering field force and workforce automation, network and asset planning and also aspects of customer relationship management, human resources systems and enterprise resource planning. Furthermore, it addresses the key challenge of how all these technologies and systems are integrated into a cohesive blueprint.In this book, Christos Voudouris and his group together with experts from industry and academia present the latest innovations and technologies used to manage the operations of a service company. The viewpoints presented are, based on the BT experience and on associated research and development in collaborating universities and partner companies. The focus is on real-world challenges and how technologies can be used to overcome practical problems in a "don¿t just survive, thrive!" approach.The unique combination of technologies, experiences and systems, looked at from the different perspectives of service providers and users and combined with advice on successful benefit realisation and agile delivery of solutions, makes this an indispensable read for managers and system architects in the service industry.
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Service Chain Management
Language: English
Published by Springer Berlin Heidelberg, 2010
ISBN 10: 3642094759 ISBN 13: 9783642094750
Condition: New. Dieser Artikel ist ein Print on Demand Artikel und wird nach Ihrer Bestellung fuer Sie gedruckt. Covers all aspects from strategic strategic and tactical planning to day-to-day operational scheduling and resource managementDescribes both technologies and systems for automating and optimising service operationsBased on latest research a.
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Service Chain Management
Language: English
Published by Springer Berlin Heidelberg, 2007
ISBN 10: 3540755039 ISBN 13: 9783540755036
Gebunden. Condition: New. Dieser Artikel ist ein Print on Demand Artikel und wird nach Ihrer Bestellung fuer Sie gedruckt. Covers all aspects from strategic strategic and tactical planning to day-to-day operational scheduling and resource managementDescribes both technologies and systems for automating and optimising service operationsBased on latest research a.
