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James Cadle, Debra Paul, Paul Turner

Published by BCS, The Chartered Institute for IT

ISBN 10: 1780172737 ISBN 13: 9781780172736

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About this Item: BCS, The Chartered Institute for IT. PAPERBACK. Condition: New. 1780172737 Brand New , Paperback , Ready to ship, 5-8 business days worldwide delivery. Seller Inventory # FHD13208

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James Cadle, Debra Paul, Paul Turner

ISBN 10: 1780172737 ISBN 13: 9781780172736

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About this Item: Paperback. Condition: New. Softcover Book, New Condition, Fast Shipping. Ready in Stock. 2nd Edition. [Please Read Carefully Before Buying], This Is An International Edition. Printed In Black and White. 346 Pages, Book Cover And ISBN No May Be Different From US Edition. Restricted Sales Disclaimer Wordings Not For Sales In USA And Canada May Be Printed On The Cover Of The Book. Standard Shipping 7-14 Business Days. Expedited Shiping 4-8 Business Days. ***WE DO NOT ENTERTAIN BULK ORDERS.*** The Books May Be Ship From Overseas For Inventory Purpose. Seller Inventory # 427331

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James Cadle, Debra Paul, Paul Turner

ISBN 10: 1780172737 ISBN 13: 9781780172736

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About this Item: Paperback. Condition: New. New condition. Softcover book, 2nd Edition. (Read Description Before Buying), This is an international Edition. Black and White Book. ISBN or covers May Be Different From US Edition. Book may have Restricted Sales Disclaimer Wordings printed on cover. Books May Be Shipped From Overseas as per stock status. Seller Inventory # 842137

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James Cadle, Debra Paul, Paul Turner

ISBN 10: 1780172737 ISBN 13: 9781780172736

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About this Item: Paperback. Condition: New. New, Softcover International Edition, Printed in Black and White, Different ISBN, Same Content As US edition, Book Cover may be Different, in English Language. Seller Inventory # 27501

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James Cadle Debra Paul Paul Turner

Published by BCS, THE CHARTERED INSTITUTE FOR IT (2017)

ISBN 10: 1780172737 ISBN 13: 9781780172736

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About this Item: BCS, THE CHARTERED INSTITUTE FOR IT, 2017. Paperback. Condition: New. Seller Inventory # VIVA-9781780172736

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James Cadle Debra Paul Paul Turner

Published by BCS, THE CHARTERED INSTITUTE FOR IT (2017)

ISBN 10: 1780172737 ISBN 13: 9781780172736

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About this Item: BCS, THE CHARTERED INSTITUTE FOR IT, 2017. Soft cover. Condition: New. Seller Inventory # 377427

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International Edition
International Edition

James Cadle, Debra Paul, Paul Turner

Published by BCS, The Chartered Institute for IT

ISBN 10: 1780172737 ISBN 13: 9781780172736

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About this Item: BCS, The Chartered Institute for IT. PAPERBACK. Condition: Good. 1780172737 Good condition international edition textbook. Seller Inventory # Z1780172737Z3

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James Cadle Debra Paul Paul Turner

Published by BCS, THE CHARTERED INSTITUTE FOR IT (2017)

ISBN 10: 1780172737 ISBN 13: 9781780172736

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About this Item: BCS, THE CHARTERED INSTITUTE FOR IT, 2017. Paperback. Condition: New. Seller Inventory # VIVA-9781780172736

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James Cadle Debra Paul Paul Turner

Published by BCS, THE CHARTERED INSTITUTE FOR IT

ISBN 10: 1780172737 ISBN 13: 9781780172736

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About this Item: BCS, THE CHARTERED INSTITUTE FOR IT. Condition: New. Seller Inventory # AVS-9781780172736

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Turner, Paul, Paul, Debra, Cadle, James

Published by British Informatics Society Ltd (2010)

ISBN 10: 190612423X ISBN 13: 9781906124236

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About this Item: British Informatics Society Ltd, 2010. Paperback. Condition: Good. Item may show signs of shelf wear. Pages may include limited notes and highlighting. Includes supplemental or companion materials if applicable. Access codes may or may not work. Connecting readers since 1972. Customer service is our top priority. Seller Inventory # mon0001071205

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International Edition
International Edition

James Cadle Debra Paul Paul Turner

ISBN 10: 1780172737 ISBN 13: 9781780172736

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About this Item: Paperback. Condition: New. International Edition. FAST DELIVERY International Edition, softcover, we ship all item within 48 hours by DHL/Fedex/Aramex/UPS/USPS for quick delivery. Cover or ISBN might be different from US edition but Contents are same as US Edition, Black and White print, No access code or DVD, buy with confidence, customer satisfaction is our priority. No APO/FPO Address Please. Seller Inventory # ppom#9781780172736

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James Cadle Debra Paul Paul Turner

Published by BCS, THE CHARTERED INSTITUTE FOR IT

ISBN 10: 1780172737 ISBN 13: 9781780172736

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About this Item: BCS, THE CHARTERED INSTITUTE FOR IT. Condition: New. Seller Inventory # AVS-9781780172736

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James Cadle, Debra Paul, Paul Turner

Published by BCS, The Chartered Institute for IT

ISBN 10: 1780172737 ISBN 13: 9781780172736

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About this Item: BCS, The Chartered Institute for IT. PAPERBACK. Condition: Fine. 1780172737 No sign of use inside or out. NOT ex-library. We ship every business day and try to ship orders same or next business day. Purchase of this item will help support the programs and collections of the Johnson County (Kansas) Library. Seller Inventory # 116194

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Debra Paul,James Cadle,Paul Turner

Published by BCS, The Chartered Institute for IT/Viva Books (2014)

ISBN 10: 1780172737 ISBN 13: 9781780172736

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About this Item: BCS, The Chartered Institute for IT/Viva Books, 2014. Softcover. Condition: New. 2nd edition. Business analysis is about identifying business needs and formulating workable solutions to business problems. It requires the widest possible array of tools and the ability to use each when and where it is needed. This excellent new edition provides a comprehensive single source of 99 possible techniques and practical guidance on how and when to apply them within a framework of stages such as investigate situation, dene requirements and manage change. Essential toolkit for business analysts and managers Ideal for students of information systems and business strategy Complementary to best-selling book, Business Analysis Table of Contents List of Figures and Tables Authors List of Abbreviations Alphabetical List of Techniques Preface 1. Business Strategy and Objectives Introduction Strategy Analysis - External Business Environment Strategy Analysis - Internal Capability Strategy Definition Strategy Implementation Performance Measurement References Further Reading 2. Investigate Situation Introduction Qualitative Investigation Quantitative Investigation Documenting the Results References Further Reading 3. Consider Perspectives Introduction Stakeholder Identification Stakeholder Analysis Stakeholder Management References Further Reading 4. Analyse Needs Introduction Organization Modelings Business Process Analysis Business Change Identification References Further Reading 5. Evaluate Options Introduction Identify Options Shortlist Options Prepare Business Case Present Business Case References Further Reading 6. Define Requirements Introduction Requirements Elicitation Requirements Analysis Requirements Development Requirements Modelling References Further Reading 7. Manage Change Introduction Organisational Change People Change Benefits Management and Realisation References Further Reading Printed Pages: 343. Seller Inventory # 100884

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Debra Paul, James Cadle, Malcolm Eva, Keith Hindle, Craig Rollason, Paul Turner & Donald Yeates (Eds

Published by BCS, The Chartered Institute for IT/Viva Books Private Limited (2015)

ISBN 10: 178017277X ISBN 13: 9781780172774

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About this Item: BCS, The Chartered Institute for IT/Viva Books Private Limited, 2015. Softcover. Condition: New. 3rd edition. Business Analysis is a best-selling practical guide for anyone involved in business analysis, whether improving business processes or defining requirements for IT solutions. The book explores the entire range of approaches and techniques including the investigation of business issues, modelling processes, defining requirements and the production of solid business cases. By following the excellent guidance given in this book business analysts will be able to develop practical, creative and financially sound solutions that will address business problems and grasp new opportunities. ? New edition of best-selling book ? Covers impact of agile development ? Expanded discussion of gap analysis and benefits management Contents: List of figures and tables ? Contributors ? Foreword ? Abbreviations ? Glossary ? Preface 1. WHAT IS BUSINESS ANALYSIS? Introduction ? The origins of business analysis ? The development of business analysis ? The scope of business analysis work ? The role and responsibilities of a business analyst ? The business analysis maturity model ? Professionalism and business analysis ? The future of business analysis 2. THE COMPETENCIES OF A BUSINESS ANALYST Introduction ? Personal qualities ? Business knowledge ? Professional techniques ? The right skills for the right situation ? How can I develop my skills? ? Industry skills frameworks ? Industry qualifications ? Summary 3. STRATEGY ANALYSIS Introduction ? The context for strategy ? What is strategy? ? Strategy development ? External environment analysis ? Internal environment analysis ? SWOT analysis ? Executing strategy ? Summary 4. THE BUSINESS ANALYSIS PROCESS MODEL Introduction ? An approach to problem solving ? The business analysis process model ? Investigate situation ? Consider perspectives ? Analyse needs ? Evaluate options ? Define requirements ? Deliver changes ? Summary 5. INVESTIGATION TECHNIQUES Introduction ? Prior research ? Investigation techniques ? Interviews ? Observation ? Workshops ? Scenarios ? User analysis ? Prototyping ? Quantitative approaches ? Suitability of techniques ? Documenting the current situation ? Summary 6. STAKEHOLDER ANALYSIS AND MANAGEMENT Introduction ? Stakeholder categories and identification ? Analysing stakeholders ? Stakeholder management strategies ? Summary of stakeholder management strategies ? Managing stakeholders ? Defining stakeholder involvement - RACI and RASCI charts ? Using social media in stakeholder management ? Understanding stakeholder perspectives ? Summary 7. MODELLING BUSINESS PROCESSES Introduction ? Organisational context ? An alternative view of an organisation ? The organisational view of business processes ? Value propositions ? Business process models ? Analysing the ?as is? process ? Improving business processes ? Process measurement ? Business Process Model and Notation ? Six Sigma ? Summary 8. DEFINING THE SOLUTION Introduction ? Gap analysis ? Formulating options ? Defining business requirements ? Introduction to business architecture ? Definition of business architecture ? Structure of a business architecture ? Business architecture techniques ? Summary 9. MAKING A BUSINESS AND FINANCIAL CASE Introduction ? The business case in the project lifecycle ? Identifying options ? Assessing project feasibility ? Structure of a business case ? Investment appraisal ? Presentation of a business case ? RAID and CARDl logs ? Summary 10. ESTABLISHING THE REQUIREMENTS Introduction ? The problems with requirements ? A framework for requirements engineering ? Actors ? Requirements elicitation ? Requirements elicitation techniques ? Building the requirements list ? Requirements analysis ? Requirements validation ? Agile approach to requirements ? Summary 11. DOCUMENTING AND MANAGING REQUIREMENTS Introduction ? The importance of documentation ? The requir Printed Pages: 308. Seller Inventory # 86553

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International Edition
International Edition

James Cadle Debra Paul Paul Turner

ISBN 10: 1780172737 ISBN 13: 9781780172736

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About this Item: Condition: Brand New. Brand New Paperback International Edition, Perfect Condition. Printed in English. Excellent Quality, Service and customer satisfaction guaranteed!. Seller Inventory # AIND-52007

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Debra Paul,James Cadle,Paul Turner

Published by BCS, The Chartered Institute for IT/Viva Books (2014)

ISBN 10: 1780172737 ISBN 13: 9781780172736

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About this Item: BCS, The Chartered Institute for IT/Viva Books, 2014. Softcover. Condition: New. 2nd edition. Business analysis is about identifying business needs and formulating workable solutions to business problems. It requires the widest possible array of tools and the ability to use each when and where it is needed. This excellent new edition provides a comprehensive single source of 99 possible techniques and practical guidance on how and when to apply them within a framework of stages such as investigate situation, dene requirements and manage change. Essential toolkit for business analysts and managers Ideal for students of information systems and business strategy Complementary to best-selling book, Business Analysis Table of Contents List of Figures and Tables Authors List of Abbreviations Alphabetical List of Techniques Preface 1. Business Strategy and Objectives Introduction Strategy Analysis - External Business Environment Strategy Analysis - Internal Capability Strategy Definition Strategy Implementation Performance Measurement References Further Reading 2. Investigate Situation Introduction Qualitative Investigation Quantitative Investigation Documenting the Results References Further Reading 3. Consider Perspectives Introduction Stakeholder Identification Stakeholder Analysis Stakeholder Management References Further Reading 4. Analyse Needs Introduction Organization Modelings Business Process Analysis Business Change Identification References Further Reading 5. Evaluate Options Introduction Identify Options Shortlist Options Prepare Business Case Present Business Case References Further Reading 6. Define Requirements Introduction Requirements Elicitation Requirements Analysis Requirements Development Requirements Modelling References Further Reading 7. Manage Change Introduction Organisational Change People Change Benefits Management and Realisation References Further Reading Printed Pages: 343. Seller Inventory # 100884

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Debra Paul, James Cadle, Malcolm Eva, Keith Hindle, Craig Rollason, Paul Turner & Donald Yeates (Eds

Published by BCS, The Chartered Institute for IT/Viva Books Private Limited (2015)

ISBN 10: 178017277X ISBN 13: 9781780172774

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About this Item: BCS, The Chartered Institute for IT/Viva Books Private Limited, 2015. Softcover. Condition: New. 3rd edition. Business Analysis is a best-selling practical guide for anyone involved in business analysis, whether improving business processes or defining requirements for IT solutions. The book explores the entire range of approaches and techniques including the investigation of business issues, modelling processes, defining requirements and the production of solid business cases. By following the excellent guidance given in this book business analysts will be able to develop practical, creative and financially sound solutions that will address business problems and grasp new opportunities. • New edition of best-selling book • Covers impact of agile development • Expanded discussion of gap analysis and benefits management Contents: List of figures and tables • Contributors • Foreword • Abbreviations • Glossary • Preface 1. WHAT IS BUSINESS ANALYSIS? Introduction • The origins of business analysis • The development of business analysis • The scope of business analysis work • The role and responsibilities of a business analyst • The business analysis maturity model • Professionalism and business analysis • The future of business analysis 2. THE COMPETENCIES OF A BUSINESS ANALYST Introduction • Personal qualities • Business knowledge • Professional techniques • The right skills for the right situation • How can I develop my skills? • Industry skills frameworks • Industry qualifications • Summary 3. STRATEGY ANALYSIS Introduction • The context for strategy • What is strategy? • Strategy development • External environment analysis • Internal environment analysis • SWOT analysis • Executing strategy • Summary 4. THE BUSINESS ANALYSIS PROCESS MODEL Introduction • An approach to problem solving • The business analysis process model • Investigate situation • Consider perspectives • Analyse needs • Evaluate options • Define requirements • Deliver changes • Summary 5. INVESTIGATION TECHNIQUES Introduction • Prior research • Investigation techniques • Interviews • Observation • Workshops • Scenarios • User analysis • Prototyping • Quantitative approaches • Suitability of techniques • Documenting the current situation • Summary 6. STAKEHOLDER ANALYSIS AND MANAGEMENT Introduction • Stakeholder categories and identification • Analysing stakeholders • Stakeholder management strategies • Summary of stakeholder management strategies • Managing stakeholders • Defining stakeholder involvement - RACI and RASCI charts • Using social media in stakeholder management • Understanding stakeholder perspectives • Summary 7. MODELLING BUSINESS PROCESSES Introduction • Organisational context • An alternative view of an organisation • The organisational view of business processes • Value propositions • Business process models • Analysing the ‘as is’ process • Improving business processes • Process measurement • Business Process Model and Notation • Six Sigma • Summary 8. DEFINING THE SOLUTION Introduction • Gap analysis • Formulating options • Defining business requirements • Introduction to business architecture • Definition of business architecture • Structure of a business architecture • Business architecture techniques • Summary 9. MAKING A BUSINESS AND FINANCIAL CASE Introduction • The business case in the project lifecycle • Identifying options • Assessing project feasibility • Structure of a business case • Investment appraisal • Presentation of a business case • RAID and CARDl logs • Summary 10. ESTABLISHING THE REQUIREMENTS Introduction • The problems with requirements • A framework for requirements engineering • Actors • Requirements elicitation • Requirements elicitation techniques • Building the requirements list • Requirements analysis • Requirements validation • Agile approach to requirements • Summary 11. DOCUMENTING AND MANAGING REQUIREMENTS Introduction â€. Seller Inventory # 86553

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International Edition
International Edition

James Cadle Debra Paul Paul Turner

ISBN 10: 1780172737 ISBN 13: 9781780172736

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About this Item: Condition: New. Brand New Paperback International Edition.We Ship to PO BOX Address also. EXPEDITED shipping option also available for faster delivery.This item may ship fro the US or other locations in India depending on your location and availability. Seller Inventory # AUSBNEW-52007

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James Cadle Debra Paul Paul Turner

ISBN 10: 1780172737 ISBN 13: 9781780172736

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About this Item: Condition: New. This is Brand NEW. Seller Inventory # Viva23118-4082

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James Cadle; Debra Paul; Paul Turner

Published by BCS (2010)

ISBN 10: 190612423X ISBN 13: 9781906124236

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About this Item: BCS, 2010. Condition: Good. A+ Customer service! Satisfaction Guaranteed! Book is in Used-Good condition. Pages and cover are clean and intact. Used items may not include supplementary materials such as CDs or access codes. May show signs of minor shelf wear and contain limited notes and highlighting. Seller Inventory # 190612423X-2-4

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Cadle, James, Paul, Debra, Turner, Paul

Published by BCS (2010)

ISBN 10: 190612423X ISBN 13: 9781906124236

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About this Item: BCS, 2010. Paperback. Condition: Good. Item may show signs of shelf wear. Pages may include limited notes and highlighting. Includes supplemental or companion materials if applicable. Access codes may or may not work. Connecting readers since 1972. Customer service is our top priority. Seller Inventory # S_211075472

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International Edition
International Edition

James Cadle Debra Paul Paul Turner

ISBN 10: 1780172737 ISBN 13: 9781780172736

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About this Item: Paper Back. Condition: New. Year of Publication, Verify ISBN for International Edition 2014 1780172737. Seller Inventory # 336878

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James Cadle, Debra Paul, Paul Turner

Published by BCS Learning Development Limited, United Kingdom (2014)

ISBN 10: 1780172737 ISBN 13: 9781780172736

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About this Item: BCS Learning Development Limited, United Kingdom, 2014. Paperback. Condition: New. 2nd edition. Language: English . Brand New Book. The development of business analysis as a professional discipline has extended the role of the business analyst who now needs the widest possible array of tools and the skills and knowledge to be able to use each when and where it is needed. This new edition provides 99 possible techniques and practical guidance on how and when to apply them. It complements Business Analysis also published by BCS, and offers a more detailed description of the techniques used in business analysis, together with practical advice on their application. Seller Inventory # AAZ9781780172736

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Debra Paul, Paul Turner James Cadle

Published by BCS, The Chartered Institute for IT (2014)

ISBN 10: 1780172737 ISBN 13: 9781780172736

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About this Item: BCS, The Chartered Institute for IT, 2014. Paperback. Condition: New. book. Seller Inventory # M1780172737

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James Cadle, Debra Paul, Paul Turner

Published by BCS Learning Development Limited, United Kingdom (2014)

ISBN 10: 1780172737 ISBN 13: 9781780172736

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About this Item: BCS Learning Development Limited, United Kingdom, 2014. Paperback. Condition: New. 2nd edition. Language: English . Brand New Book. The development of business analysis as a professional discipline has extended the role of the business analyst who now needs the widest possible array of tools and the skills and knowledge to be able to use each when and where it is needed. This new edition provides 99 possible techniques and practical guidance on how and when to apply them. It complements Business Analysis also published by BCS, and offers a more detailed description of the techniques used in business analysis, together with practical advice on their application. Seller Inventory # AAZ9781780172736

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Debra Paul, James Cadle, Malcolm Eva, Keith Hindle, Craig Rollason, Paul Turner & Donald Yeates (Eds

Published by BCS, The Chartered Institute for IT/Viva Books Private Limited (2015)

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About this Item: BCS, The Chartered Institute for IT/Viva Books Private Limited, 2015. Softcover. Condition: New. 3rd edition. Business Analysis is a best-selling practical guide for anyone involved in business analysis, whether improving business processes or defining requirements for IT solutions. The book explores the entire range of approaches and techniques including the investigation of business issues, modelling processes, defining requirements and the production of solid business cases. By following the excellent guidance given in this book business analysts will be able to develop practical, creative and financially sound solutions that will address business problems and grasp new opportunities. • New edition of best-selling book • Covers impact of agile development • Expanded discussion of gap analysis and benefits management Contents: List of figures and tables • Contributors • Foreword • Abbreviations • Glossary • Preface 1. WHAT IS BUSINESS ANALYSIS? Introduction • The origins of business analysis • The development of business analysis • The scope of business analysis work • The role and responsibilities of a business analyst • The business analysis maturity model • Professionalism and business analysis • The future of business analysis 2. THE COMPETENCIES OF A BUSINESS ANALYST Introduction • Personal qualities • Business knowledge • Professional techniques • The right skills for the right situation • How can I develop my skills? • Industry skills frameworks • Industry qualifications • Summary 3. STRATEGY ANALYSIS Introduction • The context for strategy • What is strategy? • Strategy development • External environment analysis • Internal environment analysis • SWOT analysis • Executing strategy • Summary 4. THE BUSINESS ANALYSIS PROCESS MODEL Introduction • An approach to problem solving • The business analysis process model • Investigate situation • Consider perspectives • Analyse needs • Evaluate options • Define requirements • Deliver changes • Summary 5. INVESTIGATION TECHNIQUES Introduction • Prior research • Investigation techniques • Interviews • Observation • Workshops • Scenarios • User analysis • Prototyping • Quantitative approaches • Suitability of techniques • Documenting the current situation • Summary 6. STAKEHOLDER ANALYSIS AND MANAGEMENT Introduction • Stakeholder categories and identification • Analysing stakeholders • Stakeholder management strategies • Summary of stakeholder management strategies • Managing stakeholders • Defining stakeholder involvement - RACI and RASCI charts • Using social media in stakeholder management • Understanding stakeholder perspectives • Summary 7. MODELLING BUSINESS PROCESSES Introduction • Organisational context • An alternative view of an organisation • The organisational view of business processes • Value propositions • Business process models • Analysing the ‘as is’ process • Improving business processes • Process measurement • Business Process Model and Notation • Six Sigma • Summary 8. DEFINING THE SOLUTION Introduction • Gap analysis • Formulating options • Defining business requirements • Introduction to business architecture • Definition of business architecture • Structure of a business architecture • Business architecture techniques • Summary 9. MAKING A BUSINESS AND FINANCIAL CASE Introduction • The business case in the project lifecycle • Identifying options • Assessing project feasibility • Structure of a business case • Investment appraisal • Presentation of a business case • RAID and CARDl logs • Summary 10. ESTABLISHING THE REQUIREMENTS Introduction • The problems with requirements • A framework for requirements engineering • Actors • Requirements elicitation • Requirements elicitation techniques • Building the requirements list • Requirements analysis • Requirements validation • Agile approach to requirements • Summary 11. DOCUMENTING AND MANAGING REQUIREMENTS Introduction â€. Seller Inventory # 86553

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Debra Paul,James Cadle,Paul Turner

Published by BCS, The Chartered Institute for IT/Viva Books (2014)

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About this Item: BCS, The Chartered Institute for IT/Viva Books, 2014. Softcover. Condition: New. 2nd edition. Business analysis is about identifying business needs and formulating workable solutions to business problems. It requires the widest possible array of tools and the ability to use each when and where it is needed. This excellent new edition provides a comprehensive single source of 99 possible techniques and practical guidance on how and when to apply them within a framework of stages such as investigate situation, dene requirements and manage change. Essential toolkit for business analysts and managers Ideal for students of information systems and business strategy Complementary to best-selling book, Business Analysis Table of Contents List of Figures and Tables Authors List of Abbreviations Alphabetical List of Techniques Preface 1. Business Strategy and Objectives Introduction Strategy Analysis - External Business Environment Strategy Analysis - Internal Capability Strategy Definition Strategy Implementation Performance Measurement References Further Reading 2. Investigate Situation Introduction Qualitative Investigation Quantitative Investigation Documenting the Results References Further Reading 3. Consider Perspectives Introduction Stakeholder Identification Stakeholder Analysis Stakeholder Management References Further Reading 4. Analyse Needs Introduction Organization Modelings Business Process Analysis Business Change Identification References Further Reading 5. Evaluate Options Introduction Identify Options Shortlist Options Prepare Business Case Present Business Case References Further Reading 6. Define Requirements Introduction Requirements Elicitation Requirements Analysis Requirements Development Requirements Modelling References Further Reading 7. Manage Change Introduction Organisational Change People Change Benefits Management and Realisation References Further Reading Printed Pages: 343. Seller Inventory # 100884

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Cadle, James; Paul, Debra; Turner, Paul

Published by BCS (2014)

ISBN 10: 1780172737 ISBN 13: 9781780172736

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About this Item: BCS, 2014. Paperback. Condition: Used: Good. Seller Inventory # 14933657

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James Cadle, Debra Paul, Paul Turner

Published by BCS Learning & Development Limited 2014-09-23, Swindon, UK (2014)

ISBN 10: 1780172737 ISBN 13: 9781780172736

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About this Item: BCS Learning & Development Limited 2014-09-23, Swindon, UK, 2014. paperback. Condition: New. Seller Inventory # 9781780172736

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