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Weekley, Thomas L, and Wilber, Jay C., and Creedon, Betsy Reid (Editor)

Published by McGraw-Hill, New York (1996)

ISBN 10: 007068958X ISBN 13: 9780070689589

Used Hardcover First Edition Signed

Quantity Available: 1

From: Ground Zero Books, Ltd. (Silver Spring, MD, U.S.A.)

Seller Rating: 5-star rating

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About this Item: McGraw-Hill, New York, 1996. Hardcover. First edition. First printing [stated]. xxiii, [1], 392 p. Bibliography. Index. This account profiles a creative approach to Total Quality Management, detailing how labour and management joined forces at General Motors. The work should appeal to all business readers interested in TQM and turn-around strategies, providing models for: implementing quality initiatives in a unionized workplace; removing barriers to union-management communication; and forging successful co-operative efforts between labour and big business. Very good in very good dust jacket. Signed by author. DJ has slight wear (noticable at corners) and soiling. Signed by Tom Weekley. Minor edge soiling. Seller Inventory # 66283

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