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Lora Arduser, Douglas Robert Brown

Published by Atlantic Publishing Co, United States (2005)

ISBN 10: 0910627479 ISBN 13: 9780910627474

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About this Item: Atlantic Publishing Co, United States, 2005. Paperback. Condition: New. Language: English . Brand New Book. This training handbook was designed for use by all food service serving staff members. The guide covers every aspect of restaurant customer service for the positions of host, waiter or waitress, head waiter, captain, and bus person. The detailed performance of each position is described for different types of establishments, and all types of service including French, American, English, Russian, Family-Style and Banquet. It provides step-by-step instructions on: - hosting - seating guests - taking/filling orders - loading/unloading trays - table side service - setting an elegant table - folding napkins - centerpieces - promoting specials - promoting side orders - handling problems - difficult customers - managing tips and taxes - getting customers to order quickly - handling questions - handling the check and money Plus, learn advanced serving techniques such as flambe and carving meats, fish, and fruits. It also features a chapter devoted exclusively to food safety and sanitation. Whether it s your first day on the job or you are a twenty year veteran you are bound to learn alot. Food service managers will find this book to be an excellent foundation for your organizations training program. Seller Inventory # AAS9780910627474

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Lora Arduser, Douglas Robert Brown

Published by Atlantic Publishing Co, United States (2005)

ISBN 10: 0910627479 ISBN 13: 9780910627474

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About this Item: Atlantic Publishing Co, United States, 2005. Paperback. Condition: New. Language: English . Brand New Book. This training handbook was designed for use by all food service serving staff members. The guide covers every aspect of restaurant customer service for the positions of host, waiter or waitress, head waiter, captain, and bus person. The detailed performance of each position is described for different types of establishments, and all types of service including French, American, English, Russian, Family-Style and Banquet. It provides step-by-step instructions on: - hosting - seating guests - taking/filling orders - loading/unloading trays - table side service - setting an elegant table - folding napkins - centerpieces - promoting specials - promoting side orders - handling problems - difficult customers - managing tips and taxes - getting customers to order quickly - handling questions - handling the check and money Plus, learn advanced serving techniques such as flambe and carving meats, fish, and fruits. It also features a chapter devoted exclusively to food safety and sanitation. Whether it s your first day on the job or you are a twenty year veteran you are bound to learn alot. Food service managers will find this book to be an excellent foundation for your organizations training program. Seller Inventory # AAS9780910627474

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Lora Arduser; Douglas Robert Brown

Published by Atlantic Publishing Co (2004)

ISBN 10: 0910627479 ISBN 13: 9780910627474

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About this Item: Atlantic Publishing Co, 2004. Condition: New. Seller Inventory # TH9780910627474

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Lora Arduser, Douglas Robert Brown

Published by Atlantic Publishing Group, Inc 2004-09-01, Ocala, Fla. (2004)

ISBN 10: 0910627479 ISBN 13: 9780910627474

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About this Item: Atlantic Publishing Group, Inc 2004-09-01, Ocala, Fla., 2004. paperback. Condition: New. Seller Inventory # 9780910627474

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Arduser, Lora; Brown, Douglas Robert

Published by Atlantic Publishing Co (2005)

ISBN 10: 0910627479 ISBN 13: 9780910627474

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About this Item: Atlantic Publishing Co, 2005. Condition: New. 2005. Paperback. Num Pages: 288 pages, b/w photos & illus. BIC Classification: KJMV2; TTVC. Category: (P) Professional & Vocational. Dimension: 228 x 153 x 18. Weight in Grams: 398. . . . . . . Seller Inventory # V9780910627474

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Arduser, Lora; Brown, Douglas Robert

Published by Atlantic Publishing Co

ISBN 10: 0910627479 ISBN 13: 9780910627474

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About this Item: Atlantic Publishing Co. Condition: New. 2005. Paperback. Num Pages: 288 pages, b/w photos & illus. BIC Classification: KJMV2; TTVC. Category: (P) Professional & Vocational. Dimension: 228 x 153 x 18. Weight in Grams: 398. . . . . . Books ship from the US and Ireland. Seller Inventory # V9780910627474

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Lora Arduser, Douglas Robert Brown

ISBN 10: 0910627479 ISBN 13: 9780910627474

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From: Ria Christie Collections (Uxbridge, United Kingdom)

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About this Item: Paperback. Condition: New. Not Signed; book. Seller Inventory # ria9780910627474_rkm

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Arduser, Lora; Brown, Douglas Robert

Published by Atlantic Publishing Group (2006)

ISBN 10: 0910627606 ISBN 13: 9780910627603

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From: William James Bookseller (Port Townsend, WA, U.S.A.)

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About this Item: Atlantic Publishing Group, 2006. Hardcover. Condition: Very Good. CD-ROM included at the back of the book. Purple faux leather boards with the title in gilt on the front and spine. Light shelf wear and rubbing to the boards, but overall clean and bright. Spine ends and corners slightly bumped. Binding is tight and sound. Interior is clean and unmarked (no writing or highlighting). Seller Inventory # O0006

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LORA ARDUSER, DOUGLAS ROBERT BROWN

Published by Atlantic Publishing Group, Inc (US) (2004)

ISBN 10: 0910627479 ISBN 13: 9780910627474

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From: Herb Tandree Philosophy Books (Stroud, GLOS, United Kingdom)

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About this Item: Atlantic Publishing Group, Inc (US), 2004. Paperback. Condition: NEW. 9780910627474 This listing is a new book, a title currently in-print which we order directly and immediately from the publisher. For all enquiries, please contact Herb Tandree Philosophy Books directly - customer service is our primary goal. Seller Inventory # HTANDREE0721490

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Douglas Robert Brown, Lora Arduser

Published by Atlantic Publishing Co, United States (2005)

ISBN 10: 0910627355 ISBN 13: 9780910627351

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About this Item: Atlantic Publishing Co, United States, 2005. Hardback. Condition: New. Language: English . Brand New Book. This book is based on the FDA Food Code and will teach the food service manager and employees every aspect of food safety, HACCP Sanitation from purchasing and receiving food to properly washing the dishes. They will learn time and temperature abuses, cross-contamination, personal hygiene practices, biological, chemical and physical hazards; proper cleaning and sanitizing; waste and pest management; and the basic principles of HACCP (Hazard Analysis Critical Control Points). Explain what safe food is and how to provide it. Bacteria, viruses, fungi, and parasites, various food-borne illnesses, safe food handling techniques, Purchasing and receiving food, storage, preparation and serving, sanitary equipment and facilities, cleaning and sanitizing of equipment and facilities, pest management program, accident prevention program, crisis management, food safety and sanitation laws. The companion CD ROM contains all the forms and posters needed to establish your HACCP and food safety program. The companion CD-ROM is included with the print version of this book; however is not available for download with the electronic version. It may be obtained separately by contacting Atlantic Publishing Group at Atlantic Publishing is a small, independent publishing company based in Ocala, Florida. Founded over twenty years ago in the company president s garage, Atlantic Publishing has grown to become a renowned resource for non-fiction books. Today, over 450 titles are in print covering subjects such as small business, healthy living, management, finance, careers, and real estate. Atlantic Publishing prides itself on producing award winning, high-quality manuals that give readers up-to-date, pertinent information, real-world examples, and case studies with expert advice. Every book has resources, contact information, and web sites of the products or companies discussed. Seller Inventory # AAS9780910627351

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Douglas Robert Brown, Lora Arduser

Published by Atlantic Publishing Co, United States (2005)

ISBN 10: 0910627355 ISBN 13: 9780910627351

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About this Item: Atlantic Publishing Co, United States, 2005. Hardback. Condition: New. Language: English . Brand New Book. This book is based on the FDA Food Code and will teach the food service manager and employees every aspect of food safety, HACCP Sanitation from purchasing and receiving food to properly washing the dishes. They will learn time and temperature abuses, cross-contamination, personal hygiene practices, biological, chemical and physical hazards; proper cleaning and sanitizing; waste and pest management; and the basic principles of HACCP (Hazard Analysis Critical Control Points). Explain what safe food is and how to provide it. Bacteria, viruses, fungi, and parasites, various food-borne illnesses, safe food handling techniques, Purchasing and receiving food, storage, preparation and serving, sanitary equipment and facilities, cleaning and sanitizing of equipment and facilities, pest management program, accident prevention program, crisis management, food safety and sanitation laws. The companion CD ROM contains all the forms and posters needed to establish your HACCP and food safety program. The companion CD-ROM is included with the print version of this book; however is not available for download with the electronic version. It may be obtained separately by contacting Atlantic Publishing Group at Atlantic Publishing is a small, independent publishing company based in Ocala, Florida. Founded over twenty years ago in the company president s garage, Atlantic Publishing has grown to become a renowned resource for non-fiction books. Today, over 450 titles are in print covering subjects such as small business, healthy living, management, finance, careers, and real estate. Atlantic Publishing prides itself on producing award winning, high-quality manuals that give readers up-to-date, pertinent information, real-world examples, and case studies with expert advice. Every book has resources, contact information, and web sites of the products or companies discussed. Seller Inventory # AAS9780910627351

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Douglas Robert Brown; Lora Arduser

Published by Atlantic Publishing Group Inc. (2005)

ISBN 10: 0910627347 ISBN 13: 9780910627344

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About this Item: Atlantic Publishing Group Inc., 2005. Condition: Good. A+ Customer service! Satisfaction Guaranteed! Book is in Used-Good condition. Pages and cover are clean and intact. Used items may not include supplementary materials such as CDs or access codes. May show signs of minor shelf wear and contain limited notes and highlighting. Seller Inventory # 0910627347-2-4

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Douglas Robert Brown; Lora Arduser

Published by Atlantic Publishing Group Inc. (2005)

ISBN 10: 0910627347 ISBN 13: 9780910627344

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About this Item: Atlantic Publishing Group Inc., 2005. Hardcover. Condition: Used: Very Good. Seller Inventory # SONG0910627347

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Brown, Douglas Robert; Arduser, Lora

Published by Atlantic Publishing Group Inc.

ISBN 10: 0910627347 ISBN 13: 9780910627344

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About this Item: Atlantic Publishing Group Inc. Hardcover. Condition: Very Good. 0910627347 Little edge wear. Seller Inventory # Z0910627347Z2

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Brown, Douglas Robert; Arduser, Lora

Published by Atlantic Publishing Group Inc.

ISBN 10: 0910627347 ISBN 13: 9780910627344

Used Hardcover

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About this Item: Atlantic Publishing Group Inc. Hardcover. Condition: Very Good. 0910627347 signs of little wear on the cover. Seller Inventory # Z0910627347Z2

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Lora Arduser, Douglas Robert Brown

Published by Atlantic Publishing Group Inc. (2005)

ISBN 10: 0910627347 ISBN 13: 9780910627344

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About this Item: Atlantic Publishing Group Inc., 2005. Hardcover. Condition: Acceptable. Companion CD is not included with this listing. Item is intact, but may show shelf wear. Pages may include notes and highlighting. May or may not include supplemental or companion material. Access codes may or may not work. Connecting readers since 1972. Customer service is our top priority. Seller Inventory # mon0001111188

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Brown, Douglas Robert; Arduser, Lora

Published by Atlantic Publishing Group Inc.

ISBN 10: 0910627347 ISBN 13: 9780910627344

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About this Item: Atlantic Publishing Group Inc. Hardcover. Condition: Fine. 0910627347 Remainder mark. Seller Inventory # Z0910627347Z1

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Brown, Douglas Robert; Arduser, Lora

Published by Atlantic Publishing Group Inc.

ISBN 10: 0910627347 ISBN 13: 9780910627344

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About this Item: Atlantic Publishing Group Inc. Hardcover. Condition: Fine. 0910627347 Remainder mark. Seller Inventory # Z0910627347Z1

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Brown, Douglas Robert; Arduser, Lora

Published by Atlantic Publishing Group Inc.

ISBN 10: 0910627347 ISBN 13: 9780910627344

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About this Item: Atlantic Publishing Group Inc. Hardcover. Condition: New. 0910627347. Seller Inventory # Z0910627347ZN

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Brown, Douglas Robert; Arduser, Lora

Published by Atlantic Publishing Group Inc.

ISBN 10: 0910627347 ISBN 13: 9780910627344

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About this Item: Atlantic Publishing Group Inc. Hardcover. Condition: New. 0910627347. Seller Inventory # Z0910627347ZN

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Douglas Robert Brown, Lora Arduser

Published by Atlantic Publishing Co, United States (2005)

ISBN 10: 0910627347 ISBN 13: 9780910627344

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About this Item: Atlantic Publishing Co, United States, 2005. Hardback. Condition: New. Language: English . Brand New Book. Training is an investment for the future, the only foundation on which success can be built. Training delivers excellence in product and performance, elevating a good restaurant into a great one. Training will keep the skills of its employees and management sharp. But in no other industry is its absence or presence as obvious as it is in the food service industry. It is hard to find good, qualified employees, and even harder to keep them. What s the answer? Training! Constant training and re-enforcement keeps employees and management sharp and focused, and demonstrates the company cares enough to spend time and subsequently money on them. And that s precisely what this book will do for you. This is an encyclopedic out of the box employee training program for all positions in the food service industry. From orientating the new employee, maintaining performance standards, to detailed training outlines and checklists for all positions. This book will show you how to train your employees in all positions in the shortest amount of time, and lets you get back to your own job of running a profitable enterprise. One of the best features of this book is that the companion CD ROM contains the training outline for all positions so you can easily customize the text for your own use. In addition there are numerous training forms, checklists, and tests. The first part of the book will teach you how to develop training programs for food service employees, and how to train the trainer. The book is full of training tips, tactics and how tos that will show you proper presentation, and how to keep learners motivated both during and after the training. The second part of the book details specific job descriptions and detailed job performance skills for every position in a food service operation, from the general manager to dishwasher. There are study guides and tests for all positions. Some of the positions include General Manager, Kitchen Manager, Server, Dishwasher, Line Cook, Prep Cook, Bus Person, Host/Hostess, Bartender, Wine Alcohol Service, Kitchen Steward, Food Safety, Employee Safety, Hotel Positions, etc. Specific instructions are provided for using equipment as well. The companion CD-ROM is included with the print version of this book; however is not available for download with the electronic version. It may be obtained separately by contacting Atlantic Publishing Group at Atlantic Publishing is a small, independent publishing company based in Ocala, Florida. Founded over twenty years ago in the company president s garage, Atlantic Publishing has grown to become a renowned resource for non-fiction books. Today, over 450 titles are in print covering subjects such as small business, healthy living, management, finance, careers, and real estate. Atlantic Publishing prides itself on producing award winning, high-quality manuals that give readers up-to-date, pertinent information, real-world examples, and case studies with expert advice. Every book has resources, contact information, and web sites of the products or companies discussed. Seller Inventory # AAC9780910627344

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Douglas Robert Brown, Lora Arduser

Published by Atlantic Publishing Group, Inc 2005-07-01, Ocala, Fla. (2005)

ISBN 10: 0910627355 ISBN 13: 9780910627351

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About this Item: Atlantic Publishing Group, Inc 2005-07-01, Ocala, Fla., 2005. hardback. Condition: New. Seller Inventory # 9780910627351

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Douglas Robert Brown, Lora Arduser

Published by Atlantic Publishing Group Inc. (2005)

ISBN 10: 0910627347 ISBN 13: 9780910627344

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About this Item: Atlantic Publishing Group Inc., 2005. Hardcover. Condition: New. Seller Inventory # DADAX0910627347

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Douglas Robert Brown, Lora Arduser

Published by Atlantic Publishing Co, United States (2005)

ISBN 10: 0910627347 ISBN 13: 9780910627344

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About this Item: Atlantic Publishing Co, United States, 2005. Hardback. Condition: New. Language: English . Brand New Book. Training is an investment for the future, the only foundation on which success can be built. Training delivers excellence in product and performance, elevating a good restaurant into a great one. Training will keep the skills of its employees and management sharp. But in no other industry is its absence or presence as obvious as it is in the food service industry. It is hard to find good, qualified employees, and even harder to keep them. What s the answer? Training! Constant training and re-enforcement keeps employees and management sharp and focused, and demonstrates the company cares enough to spend time and subsequently money on them. And that s precisely what this book will do for you. This is an encyclopedic out of the box employee training program for all positions in the food service industry. From orientating the new employee, maintaining performance standards, to detailed training outlines and checklists for all positions. This book will show you how to train your employees in all positions in the shortest amount of time, and lets you get back to your own job of running a profitable enterprise. One of the best features of this book is that the companion CD ROM contains the training outline for all positions so you can easily customize the text for your own use. In addition there are numerous training forms, checklists, and tests. The first part of the book will teach you how to develop training programs for food service employees, and how to train the trainer. The book is full of training tips, tactics and how tos that will show you proper presentation, and how to keep learners motivated both during and after the training. The second part of the book details specific job descriptions and detailed job performance skills for every position in a food service operation, from the general manager to dishwasher. There are study guides and tests for all positions. Some of the positions include General Manager, Kitchen Manager, Server, Dishwasher, Line Cook, Prep Cook, Bus Person, Host/Hostess, Bartender, Wine Alcohol Service, Kitchen Steward, Food Safety, Employee Safety, Hotel Positions, etc. Specific instructions are provided for using equipment as well. The companion CD-ROM is included with the print version of this book; however is not available for download with the electronic version. It may be obtained separately by contacting Atlantic Publishing Group at Atlantic Publishing is a small, independent publishing company based in Ocala, Florida. Founded over twenty years ago in the company president s garage, Atlantic Publishing has grown to become a renowned resource for non-fiction books. Today, over 450 titles are in print covering subjects such as small business, healthy living, management, finance, careers, and real estate. Atlantic Publishing prides itself on producing award winning, high-quality manuals that give readers up-to-date, pertinent information, real-world examples, and case studies with expert advice. Every book has resources, contact information, and web sites of the products or companies discussed. Seller Inventory # AAC9780910627344

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Brown, Douglas Robert; Arduser, Lora

Published by Atlantic Publishing Co (2005)

ISBN 10: 0910627347 ISBN 13: 9780910627344

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About this Item: Atlantic Publishing Co, 2005. Condition: New. 2005. Hardcover. Num Pages: 544 pages, illustrations. BIC Classification: KJ; TTVC. Category: (P) Professional & Vocational. Dimension: 289 x 223 x 34. Weight in Grams: 1512. . . . . . . Seller Inventory # V9780910627344

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Brown, Douglas Robert; Arduser, Lora

Published by Atlantic Publishing Co (2005)

ISBN 10: 0910627355 ISBN 13: 9780910627351

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About this Item: Atlantic Publishing Co, 2005. Condition: New. 2005. Hardcover. Num Pages: 550 pages, tables & b/w photos. BIC Classification: KNXC; MBN; TTVC. Category: (P) Professional & Vocational. Dimension: 285 x 222 x 35. Weight in Grams: 1548. . . . . . . Seller Inventory # V9780910627351

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Douglas Robert Brown; Lora Arduser

Published by Atlantic Publishing Co (2005)

ISBN 10: 0910627355 ISBN 13: 9780910627351

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About this Item: Atlantic Publishing Co, 2005. Condition: New. Seller Inventory # TH9780910627351

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Brown, Douglas Robert; Arduser, Lora

Published by Atlantic Publishing Co

ISBN 10: 0910627347 ISBN 13: 9780910627344

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About this Item: Atlantic Publishing Co. Condition: New. 2005. Hardcover. Num Pages: 544 pages, illustrations. BIC Classification: KJ; TTVC. Category: (P) Professional & Vocational. Dimension: 289 x 223 x 34. Weight in Grams: 1512. . . . . . Books ship from the US and Ireland. Seller Inventory # V9780910627344

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Brown, Douglas Robert; Arduser, Lora

Published by Atlantic Publishing Co

ISBN 10: 0910627355 ISBN 13: 9780910627351

New Hardcover

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About this Item: Atlantic Publishing Co. Condition: New. 2005. Hardcover. Num Pages: 550 pages, tables & b/w photos. BIC Classification: KNXC; MBN; TTVC. Category: (P) Professional & Vocational. Dimension: 285 x 222 x 35. Weight in Grams: 1548. . . . . . Books ship from the US and Ireland. Seller Inventory # V9780910627351

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Douglas Robert Brown, Lora Arduser

Published by Atlantic Publishing Group, Inc 2005-01-06, Ocala, Fla. (2005)

ISBN 10: 0910627347 ISBN 13: 9780910627344

New Hardcover

Quantity Available: 1

From: Blackwell's (Oxford, OX, United Kingdom)

Seller Rating: 5-star rating

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Price: US$ 78.69
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About this Item: Atlantic Publishing Group, Inc 2005-01-06, Ocala, Fla., 2005. hardback. Condition: New. Seller Inventory # 9780910627344

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