Published by Harvard Business School Press, 1996
ISBN 10: 0875844480 ISBN 13: 9780875844480
Language: English
Seller: SecondSale, Montgomery, IL, U.S.A.
Condition: Good. Item in good condition. Textbooks may not include supplemental items i.e. CDs, access codes etc.
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Published by Harvard Business Review Press, 2001
ISBN 10: 1578516870 ISBN 13: 9781578516872
Language: English
Seller: SecondSale, Montgomery, IL, U.S.A.
Condition: Very Good. Item in very good condition! Textbooks may not include supplemental items i.e. CDs, access codes etc.
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Published by Harvard Business Review Press, 2001
ISBN 10: 1578512050 ISBN 13: 9781578512058
Language: English
Seller: Orion Tech, Kingwood, TX, U.S.A.
Hardcover. Condition: Good.
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Published by Harvard Business Review Press, 2003
ISBN 10: 1591393248 ISBN 13: 9781591393245
Language: English
Condition: Good. Good condition. A copy that has been read but remains intact. May contain markings such as bookplates, stamps, limited notes and highlighting, or a few light stains.
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Published by Harvard Business Review Press, 1996
ISBN 10: 0875847455 ISBN 13: 9780875847450
Language: English
Seller: SecondSale, Montgomery, IL, U.S.A.
Condition: Good. Item in good condition. Textbooks may not include supplemental items i.e. CDs, access codes etc.
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Published by Harvard Business Review Press, 1996
ISBN 10: 0875844480 ISBN 13: 9780875844480
Language: English
Signed
Condition: Good. Signed Copy . Very Good dust jacket. Signed/Inscribed by Reichheld on dedication page. Highlighting inside.
Hardcover. Condition: Good. Dust Jacket Condition: Good. Light edgewear to dust jacket, binding sound and pages unmarked. All Orders Shipped With Tracking And Delivery Confirmation Numbers.
Published by Harvard Business School Press, Boston, MA, 1996
ISBN 10: 0875844480 ISBN 13: 9780875844480
Language: English
Seller: ELK CREEK HERITAGE BOOKS (IOBA), TOMS RIVER, NJ, U.S.A.
Association Member: IOBA
Hardcover. Condition: Very Good. Dust Jacket Condition: Very Good. Hard cover in very good condition with black boards and gold spine lettering. Text block clean and tight. No markings noted. Dust jacket in very good condition; not price clipped. * From the book, "Reichheld has delivered a key which can unlock the elusive feel-good factor. With sound advice on every page, supported by powerful argument, he has written what deserves to become a business classic.".
Seller: Ammareal, Morangis, France
US$ 5.74
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Add to basketSoftcover. Condition: Bon. Ancien livre de bibliothèque. Traces d'usure sur la couverture. Couverture différente. Edition 1996. Ammareal reverse jusqu'à 15% du prix net de cet article à des organisations caritatives. ENGLISH DESCRIPTION Book Condition: Used, Good. Former library book. Signs of wear on the cover. Different cover. Edition 1996. Ammareal gives back up to 15% of this item's net price to charity organizations.
Published by Harvard Business School Press, Boston, 2001
ISBN 10: 1578512050 ISBN 13: 9781578512058
Language: English
Seller: Black Falcon Books, Wellesley, MA, U.S.A.
First Edition Signed
Hardcover. Condition: Very Good +. Dust Jacket Condition: Very Good. 1st Edition. First printing, full number line (1-5). Signed by the author on the front endpaper: "Fred Reichheld." The book is square and unmarked; one corner and spine ends bumped. The dust jacket is not price-clipped (original price $27.50); some edgewear; a dampstain to the top back corner; Brodart protected. Signed by Author(s).
Published by Boston, MA, U.S.A.: Harvard Business School Press, 1996, 1996
Seller: Taos Books, Santa Fe, NM, U.S.A.
Hard Cover. Condition: Used: Very Good. Dust Jacket Condition: Very Good. 1st Printing.
Published by Harvard Business School Press, Boston, Massachusetts, 1994
ISBN 10: 0875845622 ISBN 13: 9780875845623
Language: English
Seller: About Books, Henderson, NV, U.S.A.
First Edition
Hardcover. Condition: New. Dust Jacket Condition: New. First Printing of the First Edition. Boston, Massachusetts: Harvard Business School Press, 1994. Brand New condition in a Brand New dust jacket. Contains eight articles and five interviews from the Harvard Business Review since 1982. Offers timely, specific, and practical insights into improving the quality of service in any industry. Contributors include Peter Drucker, James Heskett, Frederick Reichheld, Leonard Schlesinger, etc. Bound in the original red cloth. Complete with dust jacket. First Printing of the First Edition. Hardcover. New/New. 8vo. xx, 260pp.
Seller: medimops, Berlin, Germany
US$ 7.67
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Add to basketCondition: good. Befriedigend/Good: Durchschnittlich erhaltenes Buch bzw. Schutzumschlag mit Gebrauchsspuren, aber vollständigen Seiten. / Describes the average WORN book or dust jacket that has all the pages present.
Seller: RECYCLIVRE, Paris, France
US$ 18.36
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Add to basketCondition: Bon. Merci, votre achat aide à financer des programmes de lutte contre l'illettrisme.
Seller: RECYCLIVRE, Paris, France
US$ 24.96
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Add to basketCondition: Très bon. Merci, votre achat aide à financer des programmes de lutte contre l'illettrisme.
Published by Harvard Business School Press, 2011
ISBN 10: 1422173356 ISBN 13: 9781422173350
Language: English
Seller: Majestic Books, Hounslow, United Kingdom
US$ 38.53
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Add to basketCondition: New. pp. xi + 290.
Published by München ; Wien : Hanser, 2006
ISBN 10: 3446407014 ISBN 13: 9783446407015
Language: German
Seller: Der Buchecker, Koeln, Germany
US$ 10.39
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Add to basketPp. Condition: Sehr gut. XII, 196 S. ; 24 cm Exemplar mit Gebrauchsspuren (das kann heißen: das Buch KANN normale Leseverformung wie Knicke am Buchrücken, oder leichte Nachdunklung o. ä. haben oder auch, obwohl unbeschädigt, als Mängelexemplar gekennzeichnet sein, ferner können auch Notizen oder Unterstreichungen im Text vorhanden sein. Alles dies zählt zur Kategorie des GUT ERHALTENEN). In jedem Falle aber dem Preis und der Zustandsnote entsprechend GUT ERHALTEN. und ACHTUNG: Die Covers können vom abgebildeten Cover und die Auflagen können von den genannten abweichen AUSSER bei meinen eigenen Bildern (die mit den aufrechtstehenden Büchern vor schwarzem Hintergrund, wie auf einer Bühne) MEINE EIGENEN BILDER SIND MASSGEBEND FÜR AUFLAGE, AUSGABE UND COVER d-016L-0125 KEIN VERSANDKOSTENRABATT !!! Sprache: Deutsch Gewicht in Gramm: 450.
Published by Boston Mass ; Harvard Business Schol, 1996
Seller: Rainy Day Books (Australia), The Basin, VIC, Australia
US$ 23.36
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Add to basketExcellent black cloth hardcover with excellent dustjacket. 323p. includes index. makes a powerful economic case for customer loyalty.
Published by Purejidentosha., 2013
ISBN 10: 4833420333 ISBN 13: 9784833420334
Seller: Revaluation Books, Exeter, United Kingdom
US$ 42.52
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Add to basketTankobon Hardcover. Condition: Brand New. Japanese language. 7.56x5.43x1.26 inches. In Stock.
Published by Harvard Business Review Press.
ISBN 10: 1647821797 ISBN 13: 9781647821791
Seller: Alcaná Libros, Madrid, M, Spain
US$ 16.84
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Add to baskettapa dura. Condition: Bien. null Harvard Business Review Press. Boston, MA. 24 cm. 251 p. Encuadernación en tapa dura de editorial con sobrecubierta ilustrada. Idioma Inglés. the unbeatable strategy of loving customers . ISBN: 2021025749; 9781647821791 (=3365797=) LB214.
US$ 42.46
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Add to baskettapa blanda. Condition: Bien. Organización de mercados. Marketing. Venta. Consumo (658.818), Gestión y organización de la industria, del comercio y de las comunicaciones (65.012.614) El efecto lealtad: crecimiento, beneficios y valor último Ariel. Barcelona. 1996. 23 cm. 351 p. Encuadernación en tapa blanda de editorial. Frederick F. Reichheld, con Thomas Teal. Ariel sociedad económica. Traducción de: The loyalty effect. Fidelización del cliente. Satisfacción del cliente . ISBN: 843441421X (=3228383=) LO118.
US$ 124.18
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Add to basketCondition: usado- bueno.