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Bordoloi, Sanjeev K., Fitzsimmons, Mona J., Fitzsimmons, James A.

Published by McGraw Hill Higher Education (2013)

ISBN 10: 1259010651 ISBN 13: 9781259010651

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About this Item: McGraw Hill Higher Education, 2013. Paperback. Condition: Good. International Item may show signs of shelf wear. Pages may include limited notes and highlighting. May include supplemental or companion materials if applicable. Access codes may or may not work. Connecting readers since 1972. Customer service is our top priority. Seller Inventory # mon0001095631

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International Edition
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Fitzsimmons, Mona J.

Published by McGraw Hill Higher Education

ISBN 10: 1259010651 ISBN 13: 9781259010651

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About this Item: McGraw Hill Higher Education. PAPERBACK. Condition: Good. 1259010651 Good condition international edition textbook. Seller Inventory # Z1259010651Z3

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Fitzsimmons, Mona J.

Published by McGraw Hill Higher Education

ISBN 10: 1259010651 ISBN 13: 9781259010651

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About this Item: McGraw Hill Higher Education. PAPERBACK. Condition: Very Good. 1259010651 Very Good Condition. Has some wear. Five star seller - Buy with confidence!. Seller Inventory # Z1259010651Z2

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International Edition
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Fitzsimmons, James A.

Published by McGraw-Hill Companies, The

ISBN 10: 1259010651 ISBN 13: 9781259010651

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About this Item: McGraw-Hill Companies, The. Condition: Brand New. Softcover, International Edition. This is an International Edition. Seller Inventory # 37766348A

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James Fitzsimmons; Mona Fitzsimmons; Sanjeev Bordoloi

Published by McGraw-Hill Education / Asia (2013)

ISBN 10: 1259010651 ISBN 13: 9781259010651

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About this Item: McGraw-Hill Education / Asia, 2013. Condition: Good. A+ Customer service! Satisfaction Guaranteed! Book is in Used-Good condition. Pages and cover are clean and intact. Used items may not include supplementary materials such as CDs or access codes. May show signs of minor shelf wear and contain limited notes and highlighting. Seller Inventory # 1259010651-2-4

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International Edition
International Edition

Fitzsimmons, James A.

Published by McGraw-Hill Companies, The

ISBN 10: 1259010651 ISBN 13: 9781259010651

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About this Item: McGraw-Hill Companies, The. Condition: Good. Softcover, International Edition. This is an International Edition. Seller Inventory # 38199468A

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Fitzsimmons

Published by McGraw-Hill Education

ISBN 10: 1259010651 ISBN 13: 9781259010651

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About this Item: McGraw-Hill Education. Condition: Good. May contain minimal notes added by highlighter and/or pen and may be slightly damaged. Dispatch Same Working Day, (Delivery 2-4 business days, Courier For Heavy/Expensive Items) Money Back Guarantee. Seller Inventory # 44380365

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International Edition
International Edition

Fitzsimmons

ISBN 10: 1259010651 ISBN 13: 9781259010651

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About this Item: Condition: Brand New. Brand New, 8 edition, , color Printing, Softcover International Edition., GET IT FAST within 2-5 business days by UPS/DHL worldwide express with Tracking Number. Book is printed in English. NO PO Box, APO, FPO address. This is international edition. The international edition will has different ISBN and Cover design from US edition. Occasionally, international textbooks may come with different exercises at the end of chapters. Restricted sales disclaimer wordings //Not for Sales in USA and Canada// are printed on the cover of the book. It is legally to use the international edition in North America. We may ship the books from Asian regions for inventory purpose. Seller Inventory # 5107N

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International Edition
International Edition

Mona J. Fitzsimmons

Published by McGraw-Hill Education

ISBN 10: 1259010651 ISBN 13: 9781259010651

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About this Item: McGraw-Hill Education. Soft cover. Condition: New. International Edition. New, International Edition, 8th Edition . Premium quality books. Ship via FedEx, UPS, DHL. Delivery time is 3-5 biz days. Seller Inventory # 1259010651

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Mona J. Fitzsimmons

Published by McGraw Hill Higher Education (2013)

ISBN 10: 1259010651 ISBN 13: 9781259010651

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About this Item: McGraw Hill Higher Education, 2013. Paperback. Condition: Good. 8th International edition. Ships with Tracking Number! INTERNATIONAL WORLDWIDE Shipping available. May not contain Access Codes or Supplements. May be ex-library. Shipping & Handling by region. Buy with confidence, excellent customer service!. Seller Inventory # 1259010651q

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International Edition
International Edition

Fitzsimmons, Mona J.

Published by McGraw Hill Higher Education

ISBN 10: 1259010651 ISBN 13: 9781259010651

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About this Item: McGraw Hill Higher Education. PAPERBACK. Condition: New. 1259010651 Brand new book. International Edition. Ship from multiple locations. 3-5 business days Express Delivery to USA/UK/Europe/Asia/Worldwide. Tracking number will be provided. Satisfaction guaranteed. Seller Inventory # SKU003470

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About this Item: Condition: New. Bookseller Inventory # ST1259010651. Seller Inventory # ST1259010651

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Fitzsimmons, Mona J.

Published by McGraw Hill Higher Education (2013)

ISBN 10: 1259010651 ISBN 13: 9781259010651

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About this Item: McGraw Hill Higher Education, 2013. PAPERBACK. Condition: New. 1259010651. Seller Inventory # 52.MCGRAW9781259010651

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James A. Fitzsimmons, Mona J. Fitzsimmons, Sanjeev K. Bordoloi

Published by McGraw-Hill Education - Europe, United States (2013)

ISBN 10: 1259010651 ISBN 13: 9781259010651

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About this Item: McGraw-Hill Education - Europe, United States, 2013. Paperback. Condition: New. 8th edition. Language: English . Brand New Book. The eighth edition continues to acknowledge and emphasize the essential uniqueness of service management. The text is organized in four parts: Part One: Understanding Services, which provides a historical context as well as distinguishes the distinctive characteristics of service operations; Part Two: Designing the Service Enterprise, which covers designing the service enterprise to support the competitive strategy; Part Three: Managing Service Operations that details topics such as Managing Capacity, Demand and Waiting Lines and Service Supply Relationships and; Part Four: Quantitative Models for Service Management that addresses forecasting and managing service inventory. Seller Inventory # AAZ9781259010651

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Fitzsimmons, Mona J

Published by McGraw-Hill Education (2013)

ISBN 10: 1259010651 ISBN 13: 9781259010651

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About this Item: McGraw-Hill Education, 2013. PAP. Condition: New. New Book. Shipped from UK in 4 to 14 days. Established seller since 2000. Seller Inventory # GB-9781259010651

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James Fitzsimmons (author), Mona Fitzsimmons (author), Sanjeev Bordoloi (author)

Published by McGraw-Hill Education 2013-04-16, New York, NY (2013)

ISBN 10: 1259010651 ISBN 13: 9781259010651

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About this Item: McGraw-Hill Education 2013-04-16, New York, NY, 2013. paperback. Condition: New. Seller Inventory # 9781259010651

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James A. Fitzsimmons, Mona J. Fitzsimmons, Sanjeev K. Bordoloi

Published by McGraw-Hill Education - Europe, United States (2013)

ISBN 10: 1259010651 ISBN 13: 9781259010651

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About this Item: McGraw-Hill Education - Europe, United States, 2013. Paperback. Condition: New. 8th edition. Language: English . Brand New Book. The eighth edition continues to acknowledge and emphasize the essential uniqueness of service management. The text is organized in four parts: Part One: Understanding Services, which provides a historical context as well as distinguishes the distinctive characteristics of service operations; Part Two: Designing the Service Enterprise, which covers designing the service enterprise to support the competitive strategy; Part Three: Managing Service Operations that details topics such as Managing Capacity, Demand and Waiting Lines and Service Supply Relationships and; Part Four: Quantitative Models for Service Management that addresses forecasting and managing service inventory. Seller Inventory # AAZ9781259010651

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James A. Fitzsimmons

Published by McGraw-Hill Education - Europe

ISBN 10: 1259010651 ISBN 13: 9781259010651

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About this Item: McGraw-Hill Education - Europe. Paperback. Condition: New. New copy - Usually dispatched within 2 working days. Seller Inventory # B9781259010651

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International Edition
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Published by Mcgraw Hill Higher Education (2013)

ISBN 10: 1259010651 ISBN 13: 9781259010651

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About this Item: Mcgraw Hill Higher Education, 2013. Condition: New. 2013. 8th International edition. Paperback. Helps you emphasize the essential uniqueness of service management. This title is organized in four parts: Understanding Services; Designing the Service Enterprise; Managing Service Operations; and Quantitative Models for Service Management. Num Pages: 544 pages. BIC Classification: KJM; KNS. Category: (G) General (US: Trade). Dimension: 277 x 217 x 21. Weight in Grams: 1072. . . . . . . Seller Inventory # V9781259010651

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Fitzsimmons, Mona J.

Published by McGraw Hill Higher Education

ISBN 10: 1259010651 ISBN 13: 9781259010651

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About this Item: McGraw Hill Higher Education. PAPERBACK. Condition: New. 1259010651 Brand New ,Original Book , Direct from Source , Express 6-8 business days worldwide delivery. Seller Inventory # DG#II360751

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James Fitzsimmons; Mona Fitzsimmons; Sanjeev Bordoloi

Published by McGraw-Hill Education / Asia (2013)

ISBN 10: 1259010651 ISBN 13: 9781259010651

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About this Item: McGraw-Hill Education / Asia, 2013. Condition: New. book. Seller Inventory # ria9781259010651_rkm

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International Edition
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Published by Mcgraw Hill Higher Education

ISBN 10: 1259010651 ISBN 13: 9781259010651

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About this Item: Mcgraw Hill Higher Education. Condition: New. 2013. 8th International edition. Paperback. Helps you emphasize the essential uniqueness of service management. This title is organized in four parts: Understanding Services; Designing the Service Enterprise; Managing Service Operations; and Quantitative Models for Service Management. Num Pages: 544 pages. BIC Classification: KJM; KNS. Category: (G) General (US: Trade). Dimension: 277 x 217 x 21. Weight in Grams: 1072. . . . . . Books ship from the US and Ireland. Seller Inventory # V9781259010651

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Fitzsimmons, Mona J.

Published by McGraw Hill Higher Education

ISBN 10: 1259010651 ISBN 13: 9781259010651

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About this Item: McGraw Hill Higher Education. PAPERBACK. Condition: New. 1259010651 Brand New ,Original Book , Direct from Source , Express 6-8 business days worldwide delivery. Seller Inventory # RB#BD145981

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Fitzsimmons

Published by McGraw-Hill Higher Education (2013)

ISBN 10: 1259010651 ISBN 13: 9781259010651

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About this Item: McGraw-Hill Higher Education, 2013. Paperback. Condition: New. BRAND NEW ** SUPER FAST SHIPPING FROM UK WAREHOUSE ** 30 DAY MONEY BACK GUARANTEE. Seller Inventory # mon0000873297

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Fitzsimmons, Mona J.

Published by Mcgraw-Hill Education - Europe (2013)

ISBN 10: 1259010651 ISBN 13: 9781259010651

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About this Item: Mcgraw-Hill Education - Europe, 2013. Condition: New. *** Nota: EL COSTE DE ENVÍO A CANARIAS ES 11.49 EUROS. Si ha realizado un pedido con destino a CANARIAS no podemos hacer el envío con el coste actual. Nos pondremos en contacto con usted para comunicar el coste total del envío a Canarias y si está de acuerdo, Abebooks le efectuará el cargo adicional. Seller Inventory # 9290027

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Fitzsimmons, James A. / Fitzsimmons, Mona J.

ISBN 10: 1259010651 ISBN 13: 9781259010651

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About this Item: Condition: New. Publisher/Verlag: McGraw-Hill Higher Education | Operations, Strategy, Information Technology. International Student Edition | The eighth edition continues to acknowledge and emphasize the essential uniqueness of service management. The text is organized in four parts: Part One: Understanding Services , which provides a historical context as well as distinguishes the distinctive characteristics of service operations; Part Two: Designing the Service Enterprise , which covers designing the service enterprise to support the competitive strategy; Part Three: Managing Service Operations that details topics such as Managing Capacity, Demand and Waiting Lines and Service Supply Relationships and; Part Four: Quantitative Models for Service Management that addresses forecasting and managing service inventory. | PART ONE: Understanding ServicesChapter 1: The Service EconomyChapter 2: Service StrategyPART TWO: Designing the Service EnterpriseChapter 3: New Service DevelopmentChapter 4: The Service EncounterChapter 5: Supporting Facility and Process FlowsChapter 6: Service QualityChapter 7: Process ImprovementSupplement: Data Envelopment Analysis (DEA) 205Chapter 8: Service Facility LocationPART THREE: Managing Service OperationsChapter 9: Service Supply RelationshipsChapter 10: Globalization of ServicesChapter 11: Managing Capacity and DemandChapter 12: Managing Waiting LinesChapter 13: Capacity Planning and Queuing ModelsSupplement: Computer SimulationPART FOUR: Quantitative Models for Service ManagementChapter 14: Forecasting Demand for ServicesChapter 15: Managing Service InventoryChapter 16: Managing Service ProjectsAPPENDIXAppendix A: Areas of Standard Normal DistributionAppendix B: Uniformly Distributed Random Numbers [0, 1]Appendix C: Values of Lq for the M/M/c Queuing ModelAppendix D: Equations for Selected Queuing ModelsNAME INDEXSUBJECT INDEX | Format: Paperback | Language/Sprache: english | 1100 gr | 544 pp. Seller Inventory # K9781259010651

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Mona J. Fitzsimmons

Published by McGraw Hill Higher Education (2013)

ISBN 10: 1259010651 ISBN 13: 9781259010651

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About this Item: McGraw Hill Higher Education, 2013. Condition: New. book. Seller Inventory # M1259010651

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James Fitzsimmons; Mona Fitzsimmons; Sanjeev Bordoloi

Published by McGraw-Hill Education / Asia (2013)

ISBN 10: 1259010651 ISBN 13: 9781259010651

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About this Item: McGraw-Hill Education / Asia, 2013. Condition: New. Seller Inventory # EH9781259010651

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James A. Fitzsimmons

Published by Mcgraw-Hill Education Ltd Mai 2013 (2013)

ISBN 10: 1259010651 ISBN 13: 9781259010651

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About this Item: Mcgraw-Hill Education Ltd Mai 2013, 2013. Taschenbuch. Condition: Neu. Neuware - The eighth edition continues to acknowledge and emphasize the essential uniqueness of service management. The text is organized in four parts: Part One: Understanding Services , which provides a historical context as well as distinguishes the distinctive characteristics of service operations; Part Two: Designing the Service Enterprise , which covers designing the service enterprise to support the competitive strategy; Part Three: Managing Service Operations that details topics such as Managing Capacity, Demand and Waiting Lines and Service Supply Relationships and; Part Four: Quantitative Models for Service Management that addresses forecasting and managing service inventory. 524 pp. Englisch. Seller Inventory # 9781259010651

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Fitzsimmons

Published by MC GRAW HILL EDUCATION (UK) (2018)

ISBN 10: 1259010651 ISBN 13: 9781259010651

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About this Item: MC GRAW HILL EDUCATION (UK), 2018. Condition: Nuevo. Service Management editado por Mc graw hill education (uk). Seller Inventory # 3329981474

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