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Lucas, Robert W.

Published by McGraw-Hill Education

ISBN 10: 0073545465 ISBN 13: 9780073545462

Used
Softcover

Quantity Available: 3

From: glenthebookseller (Montgomery, IL, U.S.A.)

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About this Item: McGraw-Hill Education. PAPERBACK. Condition: Good. 0073545465 Item in good condition. Textbooks may not include supplemental items i.e. CDs, access codes etc. Seller Inventory # Z0073545465Z3

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Lucas, Robert W.

Published by McGraw-Hill Education

ISBN 10: 0073545465 ISBN 13: 9780073545462

Used
Softcover

Quantity Available: 1

From: GreatDeals4You (Buffalo, NY, U.S.A.)

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About this Item: McGraw-Hill Education. PAPERBACK. Condition: Fair. 0073545465 ***PLEASE NOTE*** This book has suffered some damage. CD/Access Code may not be included. Great Price, but most likely will contain cover wear, loose/torn/creased pages and/or staining/highlighting/markings. Seller Inventory # A5-5874

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Lucas, Robert

Published by McGraw-Hill Education

ISBN 10: 0073545465 ISBN 13: 9780073545462

Used
Softcover

Quantity Available: 6

From: BB Textbooks (Winterville, NC, U.S.A.)

Seller Rating: 4-star rating

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About this Item: McGraw-Hill Education. Condition: Good. Paperback 6th Edition text. GOOD CONDITION!! LITTLE TO NO HIGHLIGHTING OR WRITING!!! Ships fast. Expedited shipping 2-4 business days; Standard shipping 7-14 business days. Ships from USA!. Seller Inventory # GINGER-1007-759

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Robert W. Lucas

Published by McGraw-Hill Education (2014)

ISBN 10: 0073545465 ISBN 13: 9780073545462

Used
Softcover

Quantity Available: 1

From: Irish Booksellers (Portland, ME, U.S.A.)

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About this Item: McGraw-Hill Education, 2014. Condition: UsedAcceptable. book. Seller Inventory # M0073545465_4

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LUCAS

Published by McGraw-Hill Education

ISBN 10: 0073545465 ISBN 13: 9780073545462

Used

Quantity Available: 1

From: PennText (Downingtown, PA, U.S.A.)

Seller Rating: 4-star rating

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About this Item: McGraw-Hill Education. Condition: Good. Wrinkled Pages. Stained Pages. May have notes, highlighting, wear and tear. Supplements not guaranteed. Please contact us if you have any questions. Seller Inventory # 060-030957

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International Edition
International Edition

Lucas, Robert W.

Published by McGraw-Hill College

ISBN 10: 0073545465 ISBN 13: 9780073545462

Used

Quantity Available: 3

From: TextbookRush (Grandview Heights, OH, U.S.A.)

Seller Rating: 4-star rating

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About this Item: McGraw-Hill College. Condition: Very Good. Softcover, International Edition. This is an International Edition. Seller Inventory # 40469738

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Lucas, Robert

Published by McGraw-Hill Education

ISBN 10: 0073545465 ISBN 13: 9780073545462

Used
Softcover

Quantity Available: 7

From: TextbookAgent (Beebe, AR, U.S.A.)

Seller Rating: 2-star rating

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About this Item: McGraw-Hill Education. Condition: Good. 6th Edition Paperback good used book, ships very fast!!, used books cannot guarantee unused access codes or working CDs, ships fast, choose expedited for quicker shiping, ships from U.S.A. Seller Inventory # ANC-002-965

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International Edition
International Edition

Lucas, Robert W.

Published by McGraw-Hill College

ISBN 10: 0073545465 ISBN 13: 9780073545462

Used

Quantity Available: 1

From: TextbookRush (Grandview Heights, OH, U.S.A.)

Seller Rating: 4-star rating

International Edition
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About this Item: McGraw-Hill College. Condition: Like New. Softcover, International Edition. This is an International Edition. Seller Inventory # 41496205

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International Edition
International Edition

Lucas, Robert W.

Published by McGraw-Hill College

ISBN 10: 0073545465 ISBN 13: 9780073545462

New

Quantity Available: 5

From: TextbookRush (Grandview Heights, OH, U.S.A.)

Seller Rating: 4-star rating

International Edition
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About this Item: McGraw-Hill College. Condition: Brand New. Softcover, International Edition. This is an International Edition. Seller Inventory # 38698300

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Lucas, Robert

Published by McGraw-Hill Education

ISBN 10: 0073545465 ISBN 13: 9780073545462

Used

Quantity Available: 2

From: FirstClassBooks (Little Rock, AR, U.S.A.)

Seller Rating: 3-star rating

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About this Item: McGraw-Hill Education. Condition: Good. Used books cannot guarantee unused access codes or working CD's!. Seller Inventory # KCC-GLD-163-14918

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Robert Lucas

ISBN 10: 0073545465 ISBN 13: 9780073545462

Softcover
New

Quantity Available: 3

From: LOCALBOOKS LLC (BOLINGBROOK, IL, U.S.A.)

Seller Rating: 4-star rating

International Edition
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About this Item: Paperback. Condition: New. INTERNATIONAL EDITION, brand New, International/Global Edition, NOT LOOSE LEAF VERSION,NO SOLUTION MANUAL, NO CD, NO ACCESS CARD, Soft Cover/ Paper Back written in English, Different ISBN and Cover Image from US Edition; Sometimes, the title is different from US Edition, and the exercises and homework problem are in different orders or maybe completely different than the US edition, Please email us for confirmation. Some books may show some word such as Not for Sale or Restricted in US on the cover page. However, it is absolutely legal to use in USA, the book will be sent from IL or oversea warehouse based on the stock availability. book. Seller Inventory # 32461

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Robert W. Lucas

ISBN 10: 0073545465 ISBN 13: 9780073545462

New

Quantity Available: 1

From: Aree Buttan (Bangkok, -, Thailand)

Seller Rating: 3-star rating

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US$ 27.98
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About this Item: Condition: Brand New. Brand New, 6 edition, , , Softcover US Edition, High-Quality paper, Printed in English. Ships from multiple locations to WORLDWIDE customer. We CANNOT ship to APO/FPO/PO BOX address.3-5 BUSINESS DAYS EXPRESS SHIPPING VIA UPS / FEDEX/ DHL FOR USA, CANADA, EUROPE,ASIA AND AUSTRALIA CUSTOMER. Seller Inventory # 106893

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Lucas, Robert W.

Published by McGraw-Hill Education (2014)

ISBN 10: 0073545465 ISBN 13: 9780073545462

Used
Softcover

Quantity Available: 1

From: lidorvn (Tacoma, WA, U.S.A.)

Seller Rating: 5-star rating

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US$ 45.00
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About this Item: McGraw-Hill Education, 2014. Paperback. Condition: Used: Very Good. No marks, crease on front cover, otherwise like new condition. Seller Inventory # dia1608

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Lucas, Robert W.

Published by McGraw-Hill Education (2014)

ISBN 10: 0073545465 ISBN 13: 9780073545462

Used
Softcover

Quantity Available: 1

From: Sunshine State Books (Lithia, FL, U.S.A.)

Seller Rating: 4-star rating

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About this Item: McGraw-Hill Education, 2014. Paperback. Condition: Used: Very Good. Paperback--excellent condition. Seller Inventory # CL180714008N19

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International Edition
International Edition

Lucas

ISBN 10: 0073545465 ISBN 13: 9780073545462

New

Quantity Available: 1

From: Aree Buttan (Bangkok, -, Thailand)

Seller Rating: 3-star rating

International Edition
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US$ 31.66
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About this Item: Condition: Brand New. This is INTERNATIONAL EDITION, Brand New, 6 edition, , color Printing, Softcover International Edition., High-Quality paper, Printed in English. Ships from multiple locations to WORLDWIDE customer. We CANNOT ship to APO/FPO/PO BOX address.3-5 BUSINESS DAYS EXPRESS SHIPPING VIA UPS / FEDEX/ DHL FOR USA, CANADA, EUROPE,ASIA AND AUSTRALIA CUSTOMER. The international edition will has different ISBN and Cover design from US edition. Occasionally, international textbooks may come with different exercises at the end of chapters. Restricted sales disclaimer wordings //Not for Sales in USA and Canada// are printed on the cover of the book. It is legally to use the international edition in North America. Seller Inventory # 105824

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International Edition
International Edition

Lucas

ISBN 10: 0073545465 ISBN 13: 9780073545462

New

Quantity Available: 1

From: store5559 (Park Ridge, IL, U.S.A.)

Seller Rating: 3-star rating

International Edition
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US$ 43.23
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About this Item: Condition: Brand New. Brand New, 6 edition, , color Printing, Softcover International Edition., GET IT FAST within 2-5 business days by UPS/DHL worldwide express with Tracking Number. Book is printed in English. NO PO Box, APO, FPO address. This is international edition. The international edition will has different ISBN and Cover design from US edition. Occasionally, international textbooks may come with different exercises at the end of chapters. Restricted sales disclaimer wordings //Not for Sales in USA and Canada// are printed on the cover of the book. It is legally to use the international edition in North America. We may ship the books from Asian regions for inventory purpose. Seller Inventory # 5824

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Robert Lucas

ISBN 10: 0073545465 ISBN 13: 9780073545462

Used

Quantity Available: 2

From: Best Book Discounts (Temple Terrace, FL, U.S.A.)

Seller Rating: 4-star rating

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US$ 50.95
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About this Item: Condition: Very Good. Ready for quick shipment to any US location by Experienced seller. CDs and Access codes may not be included as is the case with most used books. Seller Inventory # 866702

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International Edition
International Edition

Lucas, Robert

Published by McGraw-Hill Education (2014)

ISBN 10: 0073545465 ISBN 13: 9780073545462

Softcover
New

Quantity Available: 3

From: Wal-Store (Frisco, TX, U.S.A.)

Seller Rating: 5-star rating

International Edition
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US$ 58.80
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About this Item: McGraw-Hill Education, 2014. Softcover. Condition: New. ***International Edition***Soft cover/Paperback*** Textbook printed in English. ***Brand New***. Most international edition has different ISBN and Cover design. Some book may show sales disclaimer such as "Not for Sale or Restricted in US" on the cover page but it is absolutely legal to use. All textbook arrives within 5-7business days. Please provides valid phone number with your order for easy delivery. Seller Inventory # d9780073545462

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International Edition
International Edition

Lucas, Robert

Published by McGraw-Hill Education

ISBN 10: 0073545465 ISBN 13: 9780073545462

Softcover
New

Quantity Available: 1

From: Campustexxts (Vicksburg, MI, U.S.A.)

Seller Rating: 4-star rating

International Edition
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US$ 61.49
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About this Item: McGraw-Hill Education. Paperback. Condition: New. International Edition. Very fast shipping. Receive your book in 2-7 business days if you checkout with expedited shipping. We take pride in our customer service, please contact us if you have any questions regarding the listing. Seller Inventory # in-us-9780073545462

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International Edition
International Edition

Lucas, Robert

Published by McGraw-Hill Education

ISBN 10: 0073545465 ISBN 13: 9780073545462

Used
Softcover

Quantity Available: 1

From: Campustexxts (Vicksburg, MI, U.S.A.)

Seller Rating: 4-star rating

International Edition
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About this Item: McGraw-Hill Education. Paperback. Condition: Good. International Edition. Very fast shipping. Receive your book in 2-7 business days if you checkout with expedited shipping. We take pride in our customer service, please contact us if you have any questions regarding the listing. Seller Inventory # iu-us-9780073545462

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ISBN 10: 0073545465 ISBN 13: 9780073545462

Used

Quantity Available: 1

From: BombBooks (King of prussia, PA, U.S.A.)

Seller Rating: 5-star rating

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US$ 60.45
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About this Item: Condition: Good. May contain highlighting, handwriting or underlining through out the book. Book may show some wear. Used books may not contain supplements such as access codes, CDs, etc. Every item ships the same or next business day with tracking number emailed to you. Get Bombed!!. Seller Inventory # 3U1CLV003478

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International Edition
International Edition

Lucas, Robert

Published by U.S.A.: McGraw-Hill/Irwin (2014)

ISBN 10: 0073545465 ISBN 13: 9780073545462

Softcover
New

Quantity Available: 1

From: Supernew USA (Bangkok, ., Thailand)

Seller Rating: 4-star rating

International Edition
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US$ 57.99
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About this Item: U.S.A.: McGraw-Hill/Irwin, 2014. Soft cover. Condition: New. 5th or later Edition. New, International Edition, 6th Edition . Premium quality books. Ship via FedEx, UPS, DHL. Delivery time is 3-5 biz days. Seller Inventory # 0073545465

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Robert W. Lucas

Published by McGraw-Hill Education (2014)

ISBN 10: 0073545465 ISBN 13: 9780073545462

Softcover
New

Quantity Available: 1

From: Irish Booksellers (Portland, ME, U.S.A.)

Seller Rating: 5-star rating

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US$ 78.29
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About this Item: McGraw-Hill Education, 2014. Condition: New. book. Seller Inventory # M0073545465

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Lucas, Robert W.

Published by McGraw-Hill Education (2014)

ISBN 10: 0073545465 ISBN 13: 9780073545462

Used
Softcover

Quantity Available: 2

From: Murray Media (North Miami Beach, FL, U.S.A.)

Seller Rating: 4-star rating

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About this Item: McGraw-Hill Education, 2014. Paperback. Condition: Very Good. Great condition with minimal wear, aging, or shelf wear. Seller Inventory # P020073545465

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Lucas, Robert W.

Published by McGraw-Hill Education

ISBN 10: 0073545465 ISBN 13: 9780073545462

Used
Softcover

Quantity Available: 5

From: SGS Trading Inc (Franklin Lakes, NJ, U.S.A.)

Seller Rating: 5-star rating

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US$ 86.63
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About this Item: McGraw-Hill Education. PAPERBACK. Condition: Good. 0073545465 US Edition Textbook, May Have Highlights, Notes and/or Underlining, BOOK ONLY-NO ACCESS CODE, NO CD, Ships with Emailed Tracking from USA. Seller Inventory # Z0073545465Z3

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Lucas, Robert W.

Published by McGraw-Hill Education (2014)

ISBN 10: 0073545465 ISBN 13: 9780073545462

Used
Softcover

Quantity Available: 2

From: Murray Media (North Miami Beach, FL, U.S.A.)

Seller Rating: 4-star rating

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US$ 95.20
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About this Item: McGraw-Hill Education, 2014. Paperback. Condition: Like New. Almost new condition. Seller Inventory # P010073545465

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LUCAS

Published by Mcgraw Hill Publishers

ISBN 10: 0073545465 ISBN 13: 9780073545462

New

Quantity Available: > 20

From: INDOO (Avenel, NJ, U.S.A.)

Seller Rating: 4-star rating

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About this Item: Mcgraw Hill Publishers. Condition: New. Brand New. Seller Inventory # 0073545465

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Lucas, Robert W.

ISBN 10: 0073545465 ISBN 13: 9780073545462

New

Quantity Available: 6

From: Pbshop (Wood Dale, IL, U.S.A.)

Seller Rating: 5-star rating

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About this Item: 2014. PAP. Condition: New. New Book.Shipped from US within 10 to 14 business days. Established seller since 2000. Seller Inventory # IB-9780073545462

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Robert Lucas

Published by McGraw-Hill Education (2014)

ISBN 10: 0073545465 ISBN 13: 9780073545462

Used
Softcover

Quantity Available: 1

From: Books Express (Portsmouth, NH, U.S.A.)

Seller Rating: 5-star rating

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US$ 99.73
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About this Item: McGraw-Hill Education, 2014. Paperback. Condition: Good. 6. Ships with Tracking Number! INTERNATIONAL WORLDWIDE Shipping available. May not contain Access Codes or Supplements. May be ex-library. Shipping & Handling by region. Buy with confidence, excellent customer service!. Seller Inventory # 0073545465q

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Robert W. Lucas

Published by McGraw-Hill Education - Europe, United States (2014)

ISBN 10: 0073545465 ISBN 13: 9780073545462

Softcover
New

Quantity Available: 1

From: The Book Depository (London, United Kingdom)

Seller Rating: 5-star rating

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About this Item: McGraw-Hill Education - Europe, United States, 2014. Paperback. Condition: New. 6th edition. Language: English . Brand New Book. Recipient of the 2017 Textbook Academic Authors Association s Textbook Excellence Award, Customer Service Skills for Success by Robert W. Lucas is the top-selling customer service textbook in the United States.Customer Service Skills for Success 6e addresses real-world customer service issues and provides a variety of updated resources, activities, examples and tips from the author and active professionals in the industry to gain and hold readers interest while providing insights into the concepts and skills related to customer service. The text begins with a macro view of what customer service involves today and provides projections for the future then focuses on specific skills and related topics. The sixth edition of Customer Service Skills for Success contains 10 chapters divided into three parts, plus the Appendix, Glossary, and Bibliography. These parts focus on different aspects of customer service: (1) The Profession, (2) Skills for Success, and (3) Building and Maintaining Relationships. Along with valuable ideas, guidance, and perspectives, readers will also encounter interviews of real-world service providers, case study scenarios and activities to help you apply concepts learned to real-world situations in order to challenge your thinking on the issues presented. Seller Inventory # AAC9780073545462

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Results (1 - 30) of 44