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ISBN 10: 027373203X ISBN 13: 9780273732037

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From: Bookstore99 (Wilmington, DE, U.S.A.)

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About this Item: Paperback. Condition: NEW. Brand New, Same ISBN and details as listed. Delivery within 3-7 business days. We may ship the books from multiple location across the globe including Asia depending upon the availability of inventory. Printed in English. Choose expedited shipping for Express delivery. Tracking number provided for every order. Seller Inventory # OS_9780273732037

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ISBN 10: 027373203X ISBN 13: 9780273732037

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About this Item: Paperback. Condition: NEW. Brand New, Same ISBN and details as listed. Delivery within 3-7 business days. We may ship the books from multiple location across the globe including Asia depending upon the availability of inventory. Printed in English. Choose expedited shipping for Express delivery. Tracking number provided for every order. Seller Inventory # O_9780273732037

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Van Dierdonck, Roland

ISBN 10: 027373203X ISBN 13: 9780273732037

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From: WorldofBooks (Goring-By-Sea, WS, United Kingdom)

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About this Item: Paperback. Condition: Very Good. The book has been read, but is in excellent condition. Pages are intact and not marred by notes or highlighting. The spine remains undamaged. Seller Inventory # GOR006129478

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Van Dierdonck, Roland

ISBN 10: 027373203X ISBN 13: 9780273732037

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From: WorldofBooks (Goring-By-Sea, WS, United Kingdom)

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About this Item: Paperback. Condition: Good. The book has been read but remains in clean condition. All pages are intact and the cover is intact. Some minor wear to the spine. Seller Inventory # GOR007157802

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Bart Van Looy, Paul Gemmel, Roland Van Dierdonck

Published by Pearson Education Limited, United Kingdom (2013)

ISBN 10: 027373203X ISBN 13: 9780273732037

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From: Book Depository International (London, United Kingdom)

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About this Item: Pearson Education Limited, United Kingdom, 2013. Paperback. Condition: New. 3rd edition. Language: English . Brand New Book. Over 75 of graduates currently find work in the service industries, but there are very few books that deal specifically with the subject of service management. This third edition of Services Management provides a comprehensive insight into the industry and its importance in today s economies. The book is based on three central strands of services management: customers, employees and operations. The final part of the book addresses the issue of performance management and service strategy. Based on a series of research workshops with academics and practitioners at the Service Management Centre, De Vlerick School of Management, University of Ghent, the authors have produced in-depth case studies and survey research to help students to develop a thorough understanding of the specific challenges and issues of service management today. Services Management third edition is ideal for Service Management students within a Business or Tourism degree, but also of great interest to operations, management, marketing and general business students. Seller Inventory # AAK9780273732037

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Bart Van Looy, Paul Gemmel, Roland Van Dierdonck

Published by Pearson Education Limited, United Kingdom (2013)

ISBN 10: 027373203X ISBN 13: 9780273732037

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From: The Book Depository (London, United Kingdom)

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About this Item: Pearson Education Limited, United Kingdom, 2013. Paperback. Condition: New. 3rd edition. Language: English . Brand New Book. Over 75 of graduates currently find work in the service industries, but there are very few books that deal specifically with the subject of service management. This third edition of Services Management provides a comprehensive insight into the industry and its importance in today s economies. The book is based on three central strands of services management: customers, employees and operations. The final part of the book addresses the issue of performance management and service strategy. Based on a series of research workshops with academics and practitioners at the Service Management Centre, De Vlerick School of Management, University of Ghent, the authors have produced in-depth case studies and survey research to help students to develop a thorough understanding of the specific challenges and issues of service management today. Services Management third edition is ideal for Service Management students within a Business or Tourism degree, but also of great interest to operations, management, marketing and general business students. Seller Inventory # AAK9780273732037

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ISBN 10: 027373203X ISBN 13: 9780273732037

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From: Speedy Hen LLC (Sunrise, FL, U.S.A.)

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About this Item: Condition: New. Bookseller Inventory # ST027373203X. Seller Inventory # ST027373203X

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Bart Van Looy

Published by Pearson Education (2013)

ISBN 10: 027373203X ISBN 13: 9780273732037

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From: Books2Anywhere (Fairford, GLOS, United Kingdom)

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About this Item: Pearson Education, 2013. PAP. Condition: New. New Book. Shipped from UK in 4 to 14 days. Established seller since 2000. Seller Inventory # PB-9780273732037

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Bart Van Looy, Paul Gemmel, Roland Van Dierdonck

Published by Pearson Education Limited, United Kingdom (2013)

ISBN 10: 027373203X ISBN 13: 9780273732037

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From: The Book Depository (London, United Kingdom)

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About this Item: Pearson Education Limited, United Kingdom, 2013. Paperback. Condition: New. 3rd edition. Language: English . Brand New Book. Over 75 of graduates currently find work in the service industries, but there are very few books that deal specifically with the subject of service management. This third edition of Services Management provides a comprehensive insight into the industry and its importance in today s economies. The book is based on three central strands of services management: customers, employees and operations. The final part of the book addresses the issue of performance management and service strategy. Based on a series of research workshops with academics and practitioners at the Service Management Centre, De Vlerick School of Management, University of Ghent, the authors have produced in-depth case studies and survey research to help students to develop a thorough understanding of the specific challenges and issues of service management today. Services Management third edition is ideal for Service Management students within a Business or Tourism degree, but also of great interest to operations, management, marketing and general business students. Seller Inventory # AAZ9780273732037

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Mr Bart Van Looy; Paul Gemmel; Roland Van Dierdonck

Published by Pearson (2013)

ISBN 10: 027373203X ISBN 13: 9780273732037

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From: Ria Christie Collections (Uxbridge, United Kingdom)

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About this Item: Pearson, 2013. Condition: New. book. Seller Inventory # ria9780273732037_rkm

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Gemmel, Paul

Published by Presidio Pr (2013)

ISBN 10: 027373203X ISBN 13: 9780273732037

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About this Item: Presidio Pr, 2013. Condition: New. After looking at the specific nature of services and the peculiarities of managing services, the three sides of service management are discussed extensively in this book. Concepts and frameworks are followed by case studies and examples. Num Pages: 544 pages, illustrations. BIC Classification: KJ; KNS. Category: (P) Professional & Vocational. Dimension: 246 x 190 x 28. Weight in Grams: 950. . 2013. 3 Ill. Paperback. . . . . . Seller Inventory # V9780273732037

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Published by Presidio Pr (2013)

ISBN 10: 027373203X ISBN 13: 9780273732037

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From: Irish Booksellers (Portland, ME, U.S.A.)

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About this Item: Presidio Pr, 2013. Condition: New. book. Seller Inventory # M027373203X

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Published by Presidio Pr (2013)

ISBN 10: 027373203X ISBN 13: 9780273732037

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From: Murray Media (North Miami Beach, FL, U.S.A.)

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About this Item: Presidio Pr, 2013. Paperback. Condition: Very Good. Great condition with minimal wear, aging, or shelf wear. Seller Inventory # P02027373203X

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Bart Van Looy; Paul Gemmel; Roland Van Dierdonck

Published by Pearson Education Limited (2013)

ISBN 10: 027373203X ISBN 13: 9780273732037

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About this Item: Pearson Education Limited, 2013. Condition: New. Seller Inventory # GH9780273732037

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Van Looy, Mr Bart/ Gemmel, Paul/ Van Dierdonck, Roland

Published by Pearson (2013)

ISBN 10: 027373203X ISBN 13: 9780273732037

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From: Revaluation Books (Exeter, United Kingdom)

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About this Item: Pearson, 2013. Paperback. Condition: Brand New. 3rd ill edition. 505 pages. 9.50x7.50x1.25 inches. In Stock. Seller Inventory # __027373203X

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Published by Presidio Pr (2013)

ISBN 10: 027373203X ISBN 13: 9780273732037

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From: Murray Media (North Miami Beach, FL, U.S.A.)

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About this Item: Presidio Pr, 2013. Paperback. Condition: New. Never used!. Seller Inventory # P11027373203X

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Van Looy, Mr Bart/ Gemmel, Paul/ Van Dierdonck, Roland

Published by Pearson (2013)

ISBN 10: 027373203X ISBN 13: 9780273732037

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From: Revaluation Books (Exeter, United Kingdom)

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About this Item: Pearson, 2013. Paperback. Condition: Brand New. 3rd ill edition. 505 pages. 9.50x7.50x1.25 inches. In Stock. Seller Inventory # zk027373203X

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Presidio Pr

Published by Presidio Pr (2013)

ISBN 10: 027373203X ISBN 13: 9780273732037

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From: Books Express (Portsmouth, NH, U.S.A.)

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About this Item: Presidio Pr, 2013. Paperback. Condition: Good. 3. Ships with Tracking Number! INTERNATIONAL WORLDWIDE Shipping available. May not contain Access Codes or Supplements. May be ex-library. Shipping & Handling by region. Buy with confidence, excellent customer service!. Seller Inventory # 027373203X

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Results (1 - 18) of 18