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R K Uppal

Published by New Century Pub, New Delhi (2008)

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About this Item: New Century Pub, New Delhi, 2008. Hardbound. Condition: As New. New. Contents Editor's note on the book. 1. E Banking issues challenges and sustainability/Preeti Mishra. 2. Technology solutions for bank management/Deepak Tandon and Neelam Tandon. 3. Indian banks transformation through E Delivery Channels/R.K. Uppal and Rimpi Kaur. 4. E banking issues challenges and opportunities/Poonam Sharma. 5. Internet Banking in India/Nisha Gupta Deepak Garg and Anita Rani. 6. Electronic banking risk management issues/Rashi Sawhney. 7. Information technology and banking sector/Navdeep Kumar. 8. Performance of six sigma in banking and IT sector/M. Daniel Rajkumar and R. Ezhilarasan. 9. Challenges of the E Banking Revolution/Meenakshi Sharma and Meenu Agrawal. 10. E Banking the ultimate destination/Mohd. Saleem. 11. Internet Banking paramount role/Ritu Sehgal. 12. IT in Indian banking with special reference to State Bank of India/Vineeta Gupta and Manjeet Kaur. 13. Indian Banking Sector transformation through information technology/Neeru Bajaj. 14. Optimisation of investment in information security/Sawtantar Singh Pardeep Gupta and Omeshri Gaur. 15. Banking in new era of IT/Divya Budhia. 16. IT in Indian banking sector with special reference to ICICI Bank/Jyotsna Chauhan and Mukesh Kumar Sharma. 17. Cheque Truncation System in information era/Sapna Badhwar. 18. Banking sector in IT era/Renu Singh. 19. E Banking the task ahead/Reena Shukla. Index. India's banking sector has made rapid strides in reforming and aligning itself to the new competitive business environment. Indian banking industry is in the midst of an IT Revolution. Technological infrastructure has become an indispensable part of the reforms process in the banking system with the gradual development of sophisticated instruments and innovations in market practices. In India the Reserve Bank of India (RBI) has taken active interest in developing appropriate technological infrastructure to facilitate market development in areas such as Payment and Settlement Systems Delivery versus Payment (DvP) and Electronic Funds Transfer (EFT). For modernising the payment and settlement systems in India a three pronged approach has been adopted with due emphasis on consolidation development and integration. The consolidation of the existing payment systems involves strengthening of computerised Cheque clearing and expanding the reach of Electronic Clearing Services (ECS) and Electronic Funds Transfer (EFT). The Retail Payment System was given an impetus with the introduction of a new facility viz. Special Electronic Funds Transfer (SEFT) System. The critical elements of the development strategy involve opening of new clearing houses interconnection of clearing houses through the Indian Financial Network (INFINET) development of Real Time Gross Settlement (RTGS) System Centralised Funds Management System (CFMS) Negotiated Dealing System (NDS) and the Structured Financial Messaging System (SFMS). This book contains 19 articles by scholars specialising in the area of banking technology. It provides an insight into the current developments and future of technology upgradation in the Indian banking industry. The book would provide useful information and inputs to all those interested in updating themselves with latest developments in modern banking practices. 218 pp. Seller Inventory # 67603

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R K Uppal

Published by New Century, New Delhi (2006)

ISBN 10: 8177081012 ISBN 13: 9788177081015

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About this Item: New Century, New Delhi, 2006. Hardbound. Condition: As New. New. Contents Preface. 1. Banking industry and information technology. 2. Studies on banking in India. 3. Productivity analysis of on line fully computerized and partially computerized banks. 4. Profitability analysis of one line fully computerized and partially computerized banks. 5. Deposit mobilization and credit deployment. 6. Satisfaction level of customers in on line fully computerized and partially computerized banks. 7. Conclusions and recommendations. Bibliography. Index. The process of economic liberalization in India initiated in 1991 has impacted on the banking industry of the country significantly. Economic reforms over the last one and a half decades have radically transformed the operational environment of the banking sector. The Information Technology (IT) revolution has not only changed the way banking business is done but also widened the range of products offered by the banks. The nationalized banks with their social obligations were having a large number of branches operating manually and a huge customer base. However with the coming of new private/foreign banks with their attractive products and service packages the customers now have several options. The new services/products offered by these banks are fast luring the customers away from the nationalized banks which are slow to adjust to new environment. The growing competition among the banks is forcing the nationalized banks to provide prompt and reliable customer service and offer a variety of hi tech banking products/services. In the background of these recent developments this book examines the impact of IT on the growth and performance of a cross section of banks in India. It offers various guidelines for the banking industry to improve its performance in the changed scenario characterised by openness competition and prudence. 264 pp. Seller Inventory # 58204

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R K Uppal

Published by New Century Publication, New Delhi (2008)

ISBN 10: 8177081527 ISBN 13: 9788177081527

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About this Item: New Century Publication, New Delhi, 2008. Hardbound. Condition: As New. New. Contents 1. Customer relationship management and profitability in banks/Sanskritirani Desai. 2. Customer relationship management in the banking sector/Anupma Sharma. 3. Customer relationship management in ICICI Bank/Hansa L. Manahor J. Sindhuja M. Daniel Rajkumar and Sree Sarika Bhuvaneshwari. 4. Measuring the success of customer relationship management outsourcing/Gianetan S. Sekhon R.K. Chauhan and Sawtantar Singh. 5. Customer awareness and satisfaction with e banking services a case study/Monika Aggarwal. 6. Corporate governance in banks/Aditya Gautam and Indu Gaba. 7. Corporate governance in India/Neetu Khanna and Shivani Gupta. 8. Corporate governance and transparency in banks/Leena Kakkar Preety Sharma and Pooja Mehta. 9. Economic reforms and public sector banks/Rajinder Punia and Himanshu Rampal. 10. Banking sector reforms issues policies and outlook/R.K. Uppal and Rimpi Kaur. 11. Banking insurance and financial sectors/Rajesh Marwaha and Pooja Chatley. 12. Value added accounting for evaluating performance of banks/Nazir Ahmad Gilkar. 13. Stress management in banks/Nitu Gupta and Ritu Gupta. 14. Business process reengineering/Nitu Gupta and Rimpi Kaur. 15. Business ethics an essential ingredient in corporate governance/Nitu Gupta. 16. Customer relationship management and banking industry/Sudhir Sharma and Akash Kumar. Index. Customer Relationship Management (CRM) is fundamental to building a customer centric organisation. CRM system links together the customer data into single and logical customer repository. CRM in banking is a key element of differentiation that allows a bank to develop its customer base and Sales capacity. The goal of CRM is to manage all aspects of customer interactions in a manner that enables banks to maximise profitability from every customer. Increasing competition deregulation and the internet have all contributed to the increase in customer power. Technology has reduced barriers to entry and exit for the customers making it easier to switch banks or brokers without feeling the pinch in the wallet. Retaining customers is a major concern for banking institutions which underscores the importance of Customer Relationship Management (CRM). Customers faced with an increasing array of banking products and services are expecting more from banks in terms of customised offerings attractive returns ease of access and transparency in dealings. By using knowledge of the customer banks can turn customer relationship into a key competitive advantage. Banks can develop customer relationships across a broad spectrum of touch points branches kiosks ATMs internet electronic banking smart cards call centres and phone banking. The full integration of these systems their associated business processes and the methods for which information is extracted and used forms the basis for CRM. This book examines issues related to changing banking industry and the challenges in Customer Relationships Management (CRM). The book should appeal to the students of economics commerce and business management. It would also serve the purpose of banking executives researchers and others interested in understanding CRM in Indian banking industry. 246 pp. Seller Inventory # 67463

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R K Uppal and Rimpl Jatana

Published by New Century Pub, New Delhi (2007)

ISBN 10: 8177081373 ISBN 13: 9788177081374

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About this Item: New Century Pub, New Delhi, 2007. Hardbound. Condition: As New. New. Contents Editors note on the book. 1. Banking sector reforms and E Banking in India/R.K. Uppal. 2. Universal banking in India strategies for successful implementation/S. Ganesan and S. Shanmuga Pria. 3. Role of information technology in banking sector/Puja Arora Deepak Kumar and Monika Kansal. 4. Application of information technology in banking/Seema Kapoor and Deepak Dhingra. 5. Plastic money/Preety Sharma and Pooja Mehta. 6. Internet Payments the role of Central Bank/Neetu Gupta. 7. Internet banking a new paradigm/Deepak Kumar Shashi Kapoor and Neelam Khullar. 8. Economics of ATM/Leena Kakkar. 9. Is web business good business/Rimpi Jatana Nittu Gupta and R.K. Uppal. 10. Information technology in banking Industry/R.K. Uppal and Rimpi Jatana. 11. E Banking in India dream vs. reality/Shiwani Gupta and Neetu Khanna. 12. Internet banking boon or bane/Nitu Gupta. Appendix Major policy initiatives regarding commercial banks since 2004. Glossary of E Banking. Bibliography. Index. Finland was the first country in the world to have taken a lead in E Banking. In India it was ICICI Bank which initiated E Banking as early as 1997 under the brand name Infinity. Electronic Banking (E Banking) is a generic term encompassing internet banking telephone banking mobile banking etc. In other words it is a process of delivery of banking services and products through electronic channels such as telephone internet cell phone etc. The concept and scope of E Banking is still evolving. E Banking facilitates an effective payment and accounting system thereby enhancing the speed of delivery of banking services considerably. While E Banking has improved efficiency and convenience it has also posed several challenges to the regulators and supervisors. Several initiatives taken by the Government of India as well as the Reserve Bank of India (RBI) have facilitated the development of E Banking in India. The Government of India enacted the IT Act 2000 with effect from October 17 2000 which provides legal recognition to electronic transactions and other means of electronic commerce. The RBI has been gearing up to upgrading itself as a regulator and supervisor of the technologically dominated financial system. It issued guidelines on risks and control in computer and telecommunication system in February 1998 to all the banks advising them to evaluate the risks inherent in the systems and put in place adequate control mechanisms to address these risks which can be broadly put under three heads viz. IT environment risks IT operations risks and product risks. The existing regulatory framework over banks has also been extended to E Banking. It covers various issues that fall within the framework of technology security standards and legal and regulatory issues. This book contains 12 articles by scholars specialising in the area of banking. It will be useful for all those who want to understand recent technological developments in Indian banking. 256 pp. Seller Inventory # 64692

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R.K. Uppal

Published by New Century Publications (2008)

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About this Item: New Century Publications, 2008. Contents Preface I Indian Banking And Basel II Accord 1 Three-Track Approach in India 2 Issues and Challenges in Implementing Basel II in India 3 Gist of Basel II 4 Three Pillar Approach II Indian Banks Changing Paradigms 1 Rationale of Banking Sector Reforms 2 First Phase of Banking Sector Reforms 3 Second Phase of Banking Sector Reforms 4 Priority Sector Advances 5 Capital Adequacy 6 SLR and CRR 7 Agenda for Third Phase of Reforms 8 Technology Upgradation 9 Rationalisation of Interest Rates 10 New Credit Assessment Skills WTO and Indian Banking Industry 11 Development of Rural Banking III Cost-Benefit Analysis of Commercial Banks 1 Parameters for the Cost-Benefit Analysis 2 Cost of Funds DepositsBorrowingsTotal Funds 3 Return on AdvancesInvestments 4 Deposits to Total Liabilities 5 Disbursement of Total Deposits in Advances Investments and Total Funds 6 Strategies for Efficient Fund Management IV Globalisation and Competitive Banking 1 Challenges of Globalisation 2 Competitiveness Factors and Strategies 3 Factors Affecting Competitiveness 4 Competition Strategies V Indian Banks and WTO 1 Globalisation Imperatives for Indian Banks 2 WTO and Opportunities for Indian Banks 3 Strategies for Globalization of Indian Banks 4 Experiences and Lessons from Banks Which Went Global VI Second Generation Banking Reforms 1 Analysis of Productivity of Commercial Banks 2 Analysis of Profitability 3 Financial Soundness 4 Quality of Assets 5 Spread 6 Customer Service and ATMs in Different Bank Groups 7 Suggestions for the Improvement of Indian Banking Sector VII Productivity of Various Bank Groups 1 Future Opportunities for Indian Banking Sector VIII Danger Zone Banks 1 Profitability Analysis 2 Profitability of Nationalized Banks 3 Profitability of New Private Sector Banks 4 Changes in the Profitability of Various Banks under Study IX Comparative Efficiency of Banks in India 1 Enhancing Comparative Competitive Efficiency X Non-Interest Income of Banks 1 Pattern of Interest and Non-Interest Income in the Second Post Banking Sector Reforms 2 Return Risk and Stability of Income Sources 3 Strategies to Enhance the Share of Non-Interest Income 4 Remittance of Funds 5 Safe Custody of Valuables 6 Merchant Banking 7 Letter of Credit and Letter of Guarantee 8 Bill Business 9 Government Business 10 Exchange Transactions 11 Issuance of Stock Investment 12 Miscellaneous Non-Interest Income XI Impact Of Banking Sector Reforms 1 Banking Sector Reforms 2 Development Financial Institutions DFIs 3 Recommendation of Narsimham Committee-II 1998 4 Impact of Banking Sector Reforms in India 5 Future Challenges for Indian Banks in Basel II Implementation 6 Improvement Risk Management System 7 Corporate Governance 8 Implementation of New Accounting Standards 9 Supervision of Financial Conglomerates 10 Application of Advanced Technology 11 Financial Inclusions XII Privatisation of Indian Public Sector Banks 1 Different Phases of Indian Banking 2 A Comparative Analysis 3 Challenges before Partially Privatized Public Sector Banks XIII Recent Policies To Reform Indian Banking 1 Transparency and Disclosures 2 Board for Financial Supervision 3 Monitoring of Frauds 4 Ownership and Governance of Banks 5 Payment of Dividends 6 Managerial Autonomy for Public Sector Banks 7 Mergers and Amalgamation of Banks 8 Exposure Norms 9 New Capital Adequacy Framework Basel II Norms 10 Investment Norms 11 Securitisation of Standard Assets 12 Management of NPAs by Banks 13 Anti-Money Laundering Guidelines 14 Credit Information Bureau of India Ltd CIBIL 15 Off-site Monitoring and Surveillance 16 Supervision of Financial Conglomerates 17 Customer ServiceBanking sector reforms in India are aimed at induction of best international practices and technological changes for competing globally The Reserve Bank of India RBI has time and again emphasised transparency diversification of ownership and strong corporate governance to mitigate the prospects of systemic risks in the banking sector Banking s. Seller Inventory # 88661

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R K Uppal

Published by Mahamaya Pub, New Delhi (2009)

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About this Item: Mahamaya Pub, New Delhi, 2009. Hardbound. Condition: As New. New. Contents Preface. 1. Banking sector reforms policy issues and fresh outlook/R.K. Uppal and Rimpi Jatana. 2. Effects of economic reforms on banking/Varinder Kumar. 3. Indian banking nationalization reforms and development/A.K. Tomar and Vineeta Gupta. 4. Non banking financial corporations in the new millennium challenges and opportunities/Anand Prakash. 5. Performance of retail banking in India/B.B. Goyal Meghna Aggarwal and Nidhi Aggarwal. 6. Value Added Accounting focus on bank productivity evaluation in post liberalization era/Nazir Ahmad Gitkar. 7. Technical efficiency of State Bank of India and its associates in Deregulated Era/Shallini S. Taneja and Pawan Kumar Taneja. 8. Priority sector lending by Public Sector and Private Sector Banks an overview/C. Mahadevamurthy and B.H. Suresh. 9. Towards a model of human resource development in banks/S.F. Chandra Sekhar. 10. Consumer attitude life style and modernized retail/K.K. Bhatia and Rajeev Sijariya. 11. Indian banking knowledge management/Jyotsna Chauhan and Mukesh Kumar Sharma. 12. Foreign and domestic banks in India a comparative analysis/Akash Kumar. 13. Offshore banking/Ruchi Trehan and Niti Soni. Financial Sector Reforms ushered in the year 1991 have been well calibrated and timed to ensure a smooth transition of the system from a highly regulated regime to a market economy. The financial sector reforms carried out so far have made the balance sheets of banks look healthier and helped them move towards achieving global benchmarks in terms of prudential norms and best practices. Information Technology ushered the bank business. Now a days they are looking forward towards a new vision. The present edited book has a lot of articles/research papers of eminent scholars in this area. Many papers have implications of new vision for banking industry. This book will be very useful for banking industry and those who are interested in banking studies. It will definitely be a reference guide for banks IT Cos industry professionals and consultants for their Indian financial sector related information. The book is not only comprehensive in concepts and framework but also makes the reader proud of the rich newer initiatives in the financial sector in domestic as well as global markets. 168 pp. Seller Inventory # 72689

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R K Uppal and Rimpi Jatana

Published by Mahamaya, New Delhi (2008)

ISBN 10: 8183250610 ISBN 13: 9788183250610

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About this Item: Mahamaya, New Delhi, 2008. Hardbound. Condition: As New. New. Contents Preface. Foreword. 1. Indian Banks transformation through e delivery channels challenges and opportunities. 2. Indian Banking Industry moving towards competitive efficiency in IT era. 3. Comparative performance evaluation of Indian Bank groups in the liberalized and globally competitive environment. 4. Comparative study of costs and profits in Indian Commercial Banks in the Regime of Information Technology. 5. Indian Banking Moving Towards Information Technology problems and solutions. 6. Profitability analysis of Indian Banks in the post liberalized and globalized era. 7. Mutual Funds in Indian Banking and emerging source of investments in the IT era. 8. Indian Banking changing pattern of employment and issue of employee's efficiency in global era challenges and opportunities. 9. Cost benefit analysis of Commercial Banks in the global age future strategies for fund management. 10. Indian Banking in globalized era moving towards better tomorrow. Bibliography. The process of economic liberalization in India initiated in 1991 has impacted on the banking industry of the country significantly. Economic reforms over the last one and half decades have radically transformed the operation environment of the banking sector. The Information Technology (IT) Revolution has not only changed the way banking business is done but also widened the range of products offered by the banks. The growing competition among the banks is forcing the nationalized banks to provide prompt and reliable customer service and offer a variety of hi tech banking products/services. Indian banks are moving towards Information Technology even RBI has allowed all the banks to follow IT in their routine functioning. In the present book all the research papers have been presented in National and International Conferences and after thorough discussion we are compiling all the papers in a book form. There is a dearth of literature related to the present theme and this book will be very useful for the banking industry planners policy makers academicians researchers and those who are interested in banking studies. 254 pp. Seller Inventory # 68379

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R K Uppal

Published by Mahamaya, New Delhi (2008)

ISBN 10: 8183250580 ISBN 13: 9788183250580

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About this Item: Mahamaya, New Delhi, 2008. Hardbound. Condition: As New. New. Contents Preface. 1. Banking sector reforms policy issues and fresh outlook/R.K. Uppal and Rimpi Kaur. 2. Economic reforms and efficiency of commercial banks in India/Rajinder Punia and Himanshu Rampal. 3. Globalization of Indian banking sector challenges and future prospects/R.K. Uppal and Rimpi Kaur. 4. Challenge of inclusive banking experience of Bihar/Biswa Swarup Misra. 5. Indian banking industry emerging opportunities and challenges/Rajnalkar Laxman Santoshkumar Badiger and Shive Kumar Deene. 6. Banking sector reforms in India rationale efficacy and future challenges/R.K. Uppal and Anita Rani. 7. Emerging opportunities and challenges in retail banking/Rajni Sofat. 8. Impact of IT on Indian banking sector/Rupinder Singh Pankaj Goel and Gurwinder Singh. 9. Problems and prospectus of information technology in Indian banking/A.K. Tomar and Neerja Sharma. 10. Non banking financial corporations in the new millennium challenges and opportunities/Anand Prakash and Sorab Sadri. 11. Re engineering operations marketing of financial services product process and pricing/Sidharth Verma and Manikant Dubey. 12. An assessment of technological reforms and their impact on Indian banking sector/Anupama Sharma. 13. Role of micro finance in entrepreneurial development in India/Sandeep Shandilya. 14. Customer service in banks/Leena Kakkar and Preeti Sharma. 15. Indian banking management challenges in the emerging scenario/K.K. Gupta. 16. Financial sector reforms a long way to go (Swot analysis of the Indian financial sector)/Rekha Handa. 17. E banking services strategies for awareness in rural and semi urban areas of India/K.K. Gupta. 18. Banking sector reforms conception to revolution/Vishal Kumar and Savita. The financial sector reforms launched since 1991 92 qualitatively revolutionized Indian banking. Banking is perhaps one sector that was more deeply touched by the liberalization process than any other. The thrust of reform was to make Indian banking global in character. With this in view the Indian banking system is rapidly being reoriented to be in tune with international norms and practices. This edited book examined the developments in the banking sector of the Indian economy during the post liberalization period. It covers a large number of issues confronting the banking industry. However the focus is on the following aspects rational and efficacy of banking reforms reforms and globalization of Indian banks transition of banks effect on productivity information technology customer relation management retail banking and on some other important aspects of banks. This book will be useful for the banking industry planners policy makers academicians researchers and those who are interested in banking studies. 212 pp. Seller Inventory # 68449

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R K Uppal

Published by Mahamaya Pub House, New Delhi (2008)

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About this Item: Mahamaya Pub House, New Delhi, 2008. Hardbound. Condition: As New. New. Contents Foreword. Preface. List of contributors. 1. Indian banking issues of development and transition/R. Shashi Kumar. 2. Measuring service quality in banks an assessment of service quality dimensions/S. Rajaram and P.C. Sekar. 3. A study of information technology and its implications in the financial sector (banking)/C.K. Hebbar and Suhan. 4. Towards mass customization in banking services/Staju Jacob. 5. Comparative productivity analysis of top five commercial banks in liberalize and globalize era emerging issues challenges and strategies/R.K. Uppal and Anita Rani. 6. Enhancing competitiveness a key challenge of globalisation/R.K. Uppal and Navdeep Kumar. 7. Credit risk management a case study of PNB/Deepak Tandon and Neelam Tandon. 8. Internet banking in India Panacea or problem/Dhiraj Sharma. 9. Role of self help groups in India banking scenario/G.L. Bhong. 10. Rural banking problems and prospects of Grameen banks/Jagannath B. Kukkudi and Santosh Bais. 11. Outsourcing a marginal solution for banking/Amandeep Singh Brar Nidhi Khanna and Mandeep Mahendru. 12. Present status of IT in Indian banking with special reference to SBI/Vineeta Gupta and Manjeet Kaur. 13. Value added Accounting focus on bank productivity evaluation in post liberalisation era/Nazir Ahmad Gilkar. 14. Human resource management and total quality management an important aspects in the bank/Rakesh Kumar. 15. Financial derivatives markets in India some glaring issues/R.K. Uppal and Navdeep Kumar. 16. Non performance assets in Indian banking sector/Jyotsna Chauhan and Mukesh Kumar Sharma. The Indian Financial sector has been undergoing significant transformation as a result of the reforms process which began a one and last decade ago. During this period stupendous changes have occurred in the banking industry and it is encouraging to note that the reforms have been successful. The financial sector reforms launched since 1991 92 qualitatively revolutionized Indian banking. It was a period of consolidation in the industry. Banking was perhaps one sector that was more deeply launched by the liberalization process than any other. The thrust of reform was to make Indian banking global in character. With this in view the Indian banking system was rapidly being reoriented to be in tune with international norms and practices. A bundle of dynamic changes pushed Indian banking industry to compete in the global market. The present book contains a lot of papers related to dynamic changes in banking industry which are empowering Indian banking to compete in the global market. This book will be useful for the banking industry planners policy makers academicians researchers and those who are interested in banking studies. 284 pp. Seller Inventory # 68363

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R K Uppal and Rimpi Kaur

Published by Mahamaya Pub House, New Delhi (2008)

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About this Item: Mahamaya Pub House, New Delhi, 2008. Hardbound. Condition: As New. New. Contents Preface. 1. IT a driver for drastic changes in the banking industry. 2. Penetration of new private sector banks in the rural areas an emerging threat for PSBs. 3. Partial privatization of public sector banks emerging challenges and opportunities for their survival. 4. Transformation in banks through e banking services an empirical study in India. 5. E banking services their future in India. 6. Boosting of banks non interest income trends issues and strategies. 7. New dimensions in the profitability of major bank groups in the global era. 8. E banking services employee's perceptions regarding HRM related issues. 9. Changing structure of banks income in the post reforms era. 10. Banking sector reforms issue of banks productivity in the competitive era. 11. Quality of services in traditional and e banks employee's perceptions. 12. Profitability behaviour of major bank groups in the post liberalized era. 13. Banking services a survival factor for PSBs in the electronic era. 14. New competitive strategies for the survival of PSBs in transformation era. References. In the changed environment banking is transformed from manual business to electronic business as we need banking not banks a statement given by Bill Gates. In this scenario all tenures of banking has gone under paradigm shift which is known as transformation. The present book enables to understand the transformation process in Indian banking system and integration of financial sector's three major services namely insurance banking and capital markets in the context of globalization mainly due to the use of various products and services of IT. The book studies the various aspects like transformation through IT profitability an productivity privatization of Indian public sector banks non interest income quality of e banking services etc in the changed scenario with special effect of IT. The major attempt of this book is to provide some effective strategies for the survival of Indian public sector banks in this new and changing environment so that they can also be step up with the other banks in the race of competition in the global markets. It is hoped that this book will provide an opportunity to the academicians IT consultants research scholars practitioners policy makers and students for further detailed studies in this area. 294 pp. Seller Inventory # 68412

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R K Uppal

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About this Item: Mahamaya Pub, New Delhi, 2009. Hardbound. Condition: As New. New. Contents Preface. List of contributors. 1. Indian banking in globalized era moving towards better tomorrow/R.K. Uppal and Rimpi Kaur. 2. Innovations in banking/Ruchi Trehan Niti Soni and Aarti Verma. 3. Banking with technology/Niti Soni Gurpreet Kaur and Aarti Verma. 4. Information communication technology in banking sector a case of SAARC countries/Sambit Kumar Mishra. 5. ISABELLA and her basil pot The Baselessness of Basel Report for Rural and Semi Urban Banking in India/B.N. Nimbur D.M. Madari and Shivkumar Deene. 6. Impact of technology on banking/K.V.N.B. Kumar G. Sambasiva Rao and A. Uttama Durga Devi. 7. E banking an emerging perspective of the regulatory and taxation issues/Meenakshi Madan. 8. Opportunities in customer relationship management in financial services industry/Sanskritirani Desai. 9. Customer relationship management in banks/Nishikant Jha. 10. Customer Relationship Management (CRM) A new challenge for the banking industry/Akash Kumar. 11. CRM in banks/Shallu Sehgal. 12. A study of Corporate Governance in Indian Banks/Sudeep Chatterjee. 13. Corporate governance in Indian banking sector concept and issues/Navdeep Kumar and Rama. Indian financial sector has been undergoing significant transformation as a result of the reform process which began one and half decade ago. During this period stupendous changes have occurred in the banking industry and it is encouraging to note that the reforms have been successful. Based on the experience gained the second trance of reforms is being pursued. Today the banking industry is stronger and is capable of withstanding the pressures of competition. While internationally accepted prudential norms have already been adopted with higher disclosures and transparency public sector banks are gradually moving towards adopting the best practices in accounting corporate governance and risk management. The government has also taken various steps to provide operational autonomy and independence to the public sector banks. It has also proposed to disinvest upto 33 per cent of its share in banks capital so as to achieve broad based ownership and help in augmenting the capital resources of banks. Interest rates have been more or less deregulated while the rigor of directed lending is being progressively reduced. Thus their progressive growth composite forces are expected to gather strength in the coming years. Indian banking and financial system in the new millennium is facing a series of new challenges. The challenges are manifold and multidimensional under the influence of globalization coupled with the adoption of new technology and stiff competition arising out of the changed situation. In order to meet the global challenge and explore the emerging opportunities there is a dire need to reset an organizational structure culture system and procedure etc. to the changes that are pushing the banks into the multilateral arena. This edited book comprises many articles/research papers of eminent scholars which indicate the new path and better future of Indian banking industry. This edited book examined the developments in the banking sector during the post liberalization period. It covers a large number of issues confronting the banking industry. However the focus is on the following aspects Rational and efficacy of banking reforms reforms and globalization of Indian banks transition of banks effect on productivity information technology customer relation management retail banking and on some other important aspects of banks. The book will be very useful for banking industry researchers academicians and those who are interested in banking studies. 230 pp. Seller Inventory # 72589

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Pawan Kumar Taneja; Sandhir Sharma; Gautam Bansal and P P Singh

Published by New Century, New Delhi (2006)

ISBN 10: 8177081004 ISBN 13: 9788177081008

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About this Item: New Century, New Delhi, 2006. Hardbound. Condition: As New. New. Contents Punjab College of Technical Education (PCTE). Editor's Profile. Editor's Note on the Book. I. Globalisation Opportunities and Challenges 1. Holistic management of global economy the fourth wave/H.H. Jha Bidyarthi and P.N. Jha. 2. Impact of globalization on Indian agriculture production and trade/Prashant Salwan. 3. Opportunities and threats to enter global economy/G.D. Sardana and Sumeet Singh Jasial. 4. E marketing as a strategic tool for marketing in the 21 century/Harpreet Kaur. 5. Impact of globalization on technological environment/Khushdeep Dharni. 6. Paradigm shift in micro finance institutions a futuristic model/Geetika Neeraj Pandey and Kingshuk Das. 7. Impact of globalisation towards ethical business focus/Surinder Pal Singh. 8. Foreign Direct Investment and export growth in India/Sadananda Prusty. 9. Role of corporate social reporting in global economy/Suprava Sahu. II. Management of Human Resources 10. Impact of globalization on human resources/Aleena Sharma. 11. Leadership dynamics in a global economy/Dindayal Swain. 12. Second Basel Accord (Basel II) issues and challenges for India/Dhiraj Sharma. 13. Managing employees in a global marketplace/Mary Ipe. 14. Management of human resources in the global arena issues and challenges/Leena Shrivastav. 15. Succession planning and leadership development in a global economy the Indian experience/V.V. Ramani Nandita Sethi and Bala Kiran. 16. Managing work force diversity in MNCs a case study of Monsanto India Ltd./Neelam Rani Suneja and Shailja Verma. 17. Talent management/Renu Luthra and Manisha Seth. 18. Changing face of human resource management in the new millennium/Varsha Dixit. 19. Management of global human resources/Vivek Kumar. III. Information Technology and Marketing of Services 20. India a global tourism Hub/M.K. Sehgal Adarsh Kumar Aggarwal and Hirak Das Gupta. 21. Impact of relationship marketing on behavioural customer loyalty/MJF Fazeela Ahsan. 22. Linkage model for business education institutions/Rukhsana Kalim and Rahmat Ullah. 23. Management education and NGOs role and issues/Ranjana Agarwal. 24. Retailing in a global economy with special reference to Indian industry/Jasnoor Kaur and O.P. Sahni. 25. Liberalizing international trade in services challenges in e governance and service branding/Komal Chopra. 26. India as a hub of global health care through medical tourism/P. Kannadas and C. Muthuvelayutham. 27. Indian banking managing transformation through information technology/R.K. Uppal. 28. Impact and implications of globalization on management education/Sapna Hooda. IV. Management Functions in the Emerging Scenario 29. Supply chain knowledge management technology strategy/A. Lakshmi Kanth. 30. Managerial role in international marketing strategies/S.K. Bhatt Arunabh Mishra and Julius Mogaka Gekonde. 31. Dynamics of rural marketing/Meera Kulkarni and Vaidehi Pandurengan. 32. Aligning information technology to global business strategy/Jaspal Singh Baldev Singh and Manohar Singh. 33. Consumption behavior of young consumers in Pakistan/M. Mahmood Shah Khan. 34. Venture capitalists an Indian perspective/Neeti Agrawal. 35. Web enabled supply chain management/Prashant M. More. 36. Supply chain performance through SCOR model/Prashant More and Rupa S. Bindu. 37. Building information management/Rachit Garg and Manohar Singh. 38. Entry strategies of automobile manufacturers the case of Indian Automobile Industry/Rajiv Kumar Garg. 39. Branding challenges for global competitiveness/Ruchi Shah. 40. Globalisation and business management with special reference to Bangladesh/Anwar Hossain. 41. Perceptions about gender discrimination against women at workplace/Kashif Ur Rehman Nasir Ahmed Muhammed Shahbaz Shabbir and Muhammad Iqbal Saif. 42. Stress management in the banking sector/Sandhir Sharma Pawan Taneja and R.K. Gupta. The emergence of World Trade Organisation (WTO) has changed the world economic order. Economies of the world are opening up and integrating w. Seller Inventory # 58445

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R K Uppal and Rimpi Kaur

Published by Mahamaya Pub, New Delhi (2007)

ISBN 10: 8183250319 ISBN 13: 9788183250313

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About this Item: Mahamaya Pub, New Delhi, 2007. Hardbound. Condition: As New. New. Contents Preface. 1. Banking sector reforms their efficacy and future agenda/R.K. Uppal and Rimpi Kaur. 2. Micro finance through and with Self Help Groups (SHGs) an analytical study/Sonia Chawla and Bhupinder Singh. 3. E banking Boon or Bane for banking sector/Rakhi Bajaj and Jaspreet Kaur. 4. Emerging challenges in Indian banking/R.K. Uppal and Harminder Kaur Guliani. 5. Changing dimensions of work culture in Indian Banking Sector/Sanjeev Verma and A.S. Pandey. 6. Enduring success of India after globalization/B.B. Goyal and Reenu Jindal. 7. Regional Rural Banks and credit flow to agriculture/Janmeet Kaur and Kiranvir. 8. Information technology in services sector a vision for India/Seemi Bhatnagar. 9. E banking in India getting over the hype/Nitu Gupta. 10. E banking an integrated approach to effective banking/Ravinder Kumar and Nidhi Walia. 11. Banking in the new millennium challenges and strategies/Vishal Kumar and Savita. 12. Banking sector reforms in India an assessment/Rupinder Singh. 13. North Indian Music challenges in the new millennium and new banking system/D.S. Narula. 14. The future scenario of Indian banking/Gurbinder K. Dhaliwal and Deepak Sidhu. 15. E banking problems and prospects/Puja Kaura and Shalini Dubey. 16. Challenges ahead of Indian Banking Sector/Sumanpreet Kaur Dhillon. 17. Indian banks and global challenges/Ved Parkash. 18. Globalization and Indian Banking System/Jasvir Kaur. 19. Internet banking in Indian scenario/Leena Kakkar. 20. Globalization and Indian Banking issues challenges and strategies/Harpreet Singh Sekhon. 21. E banking problems and prospects/Anil Narang and Ved Prakash. 22. Banking sector reforms agenda for the future/Purshotam Kumar and Munish Kumar. 23. Internet banking the current challenges/Harpreet Singh and Narinder Kaur. 24. The future scenario of Indian banking/Mohd. Abdul Imran Khan. 25. E banking new age of banking/Savita and Vishal Kumar. 26. Globalization and Indian Banking System/Bhupinder Kaur and Gurwant Singh. 27. Internet based e banking and consumer attitudes/Manpreet Kaur Sandhu and Navneet Kaur. 28. Public and private sector banks a comparative view/Raman Mehta. 29. Banks curtain non performing assets/Sonu Gulati Minakshi Thaman and Aarti Nayar. 30. Banking sector reforms in India need performance and agenda for the future/Vinod Kumar. 31. Falling rate of interest in the banks bank spreads profitability comes under pressure/R.K. Uppal and Rimpi Kaur. 32. Future trends in the Indian banking sector/Ruchi Paliwal. 33. Reforms in Indian banking sector agenda for the future/Seema Kapoor. 34. Indian Banking System in year 2010/Aneelika Thind and Pooja Virdi. 35. Banking in the new millennium issues challenges and strategies/Anupama Gagneja. 36. Banking sector reforms agenda for the future/Suman Lata and Meemu Agarwal. 37. Technology future in banking/Priyanka. 38. Globalization and Indian banking sector/Santosh Gupta and Saurabh Gupta. 39. Globalization and universal banking solution for India's financial challenges and crisis/Poonam Rani and Sarita Jain. 40. Human resource and organisational issues at Reserve Bank/Meenu Agarwal and Rakhi Mittal. 41. The future scenario of Indian banking/Sapna. 42. Opportunities and challenges ahead in Indian retail banking/Marinal Gupta. 43. Global changes new challenges for Indian Banking System/Inderjit Kaur and Manish Bansal. The changes after liberalization and globalization process initiated since 1991 significant impact on the financial system particularly on banking industry. The fast pace of changes have radically and perceptibly transformed the operational environment of the banking sector. The IT revolution is of entirely changing the way banking business is done and has considerably widened the range of products and increased the expected demand of the customers. The leading banks therefore quickly shifted their focus to provide prompt efficient customer service and offering variety of hi tech banking products/services. In ord. Seller Inventory # 62831

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R.K. Uppal

Published by Kunal Books (2011)

ISBN 10: 9380752229 ISBN 13: 9789380752228

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About this Item: Kunal Books, 2011. tables (illustrator). Contents Preface I Information technology in banks 1 Technology infrastructure management in banks 2020--agenda for future 2 Information technology in banks future prospects 3 Indian banking industry managing transformation through information technology 4 Empowering Indian banking through information technology emerging issues and challenges 5 Internet based banking services an empirical study 6 Transformation in Indian banks through E-banking services - an empirical study II E-delivery services in banks 7 E-banking services their future in India 8 E-delivery channels in banks-users problems with E-channels and future outlook 9 E-delivery channels based banking services - an empirical study 10 E- delivery services in banks - a new gateway for banks 11 Quality of services in E-banks and traditional banks an empirical study of employees perceptions in India Bibliography IndexFinland was the first country in the world to have taken a lead in e-banking In India it was ICICI Bank which instituted e-banking as early as 1997 under the brand name InfinityElectronic banking is a genetic term encompassing all e-delivery channels like internet banking tele-banking mobile banking etc In the changing environment banks have transformed manual business to electronic business Many products and services are delivered with the help of internet banking The customers have some opportunities to got new products and services Only those banking will survive in the future who will have adopt recent IT in day to day activitiesBanking has undergone dramatic transformation during the last one decade bringing convenience to customers and benefiting banks However the new challenges will have much more profound impact on the industry in the coming years While technology will be an enabler for the banks strategies and solutions have to be evolved based on business needs and objectives Indian banking sector has made rapid strides in reforming and aligning itself to the new competitive business environment Indian banking industry is in the midst of an IT evolution Technological infrastructure has become an indispensable part of the reforms process ins the banking system with the gradual development of sophisticated instruments and innovations in market practices In India the Reserve Bank of India RBI has taken active interest in developing appropriate technological infrastructure to facilitate market development in areas such as payment and settlement systems delivery versus payment DVP and electronic funds transfer EFTThe present book deals with the vital issues related to information technology like e-banking in India - problems and prospects e-delivery channels in banks a fresh outlook internet banking in India future outlook future outlook of ATMs in India - emerging issues and possible solutions mobile banking in India an empirical analysis banking sector reforms and performance of various bank groups a fresh outlook efficiency of banks in pre and post e-banking era-emerging issues and possible solutions profitability and productivity analysis of various bank groups in liberalization era-emerging issues ways and means to enhance bank income and reduce expenditure in the new competitive age prime determinants of efficiency of bank groups - a study pre and post e-banking period priority sector advances in banks-growth trend and emerging issues impact of e-delivery channels on the efficiency of banks-emerging issues and strategies to enhance bank efficiency jacket 274 pp. Seller Inventory # 98618

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Edited by R.K. Uppal and Neetu Khanna

Published by Sarup (2012)

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About this Item: Sarup, 2012. tables (illustrator). Contents Preface I Financial sector and banking sector reforms in India 1 A study on growth of FDI during sub-period of second generation economic reformsRavi Kant 2 Financial sector reforms and demand for money in IndiaJatinder Pal and Monika 3 Global economic crises second generation economic reforms its socio economic prospects and challenges and opportunities modern financial strategies towards economic development with context to banking and financial sectorNishikant Jha 4 An effective corporate governance tool in IndiaRajeev Puri and Hashima Kakkar 5 Banking reforms requirement - agenda for futureSnehal H Mistry II Contemporary issues in banks 6 Empowering Indian banking through information technology - emerging issues and challengesRK Uppal 7 A perspective of Indian banking system after globalisationSarmistha Sarma 8 Future of e-banking in India - an empirical study of employees perceptionsRK Uppal and Poonam Rani 9 Customers perception of e-banking services--an empirical studyRK Uppal and Poonam Rani 10 Fee-based activities in Indian banksRK Uppal 11 Customer services in banks - an empirical studyRK Uppal and Poonam Rani 12 A study on customer satisfaction in Indian banking sectorSarmistha Sarma and Sathya Swaroop Debasish 13 Banking through IT a paradigm shift in business approach a study of Indian private banksDhiraj Sharma 14 BASEL norms and Indian banking industryBM Jani 15 Globalisation of Indian banks - a challenge as well as an opportunityAshok KumarWide-ranging financial sector reforms have been undertaken in India since the initiation of economic reforms in early 1990s As a result Indian banking industry has undergone several changes during the first initial decade of the 21st century The key objective of reforms in the banking sector in India has been to improve financial intermediation and maintain financial stability Successful implementation of banking sectors reforms has transformed the banking system into a vibrant financial sector with many innovative and technology driven services at their endGiven the gradual up gradation of skills and technologies and the restructuring and re-engineering processes being attempted by the banking industry the highly regulated and directed banking system is now transforming itself into one characterized by openness competition and prudenceFor last 20 years analyzing the need scope and impact of financial sector reforms with special reference to banking sector reforms has been the popular topic among the researches Availability of ample literature on the topic can not deny the need of deep analysis of such reforms and their impactKeeping this need into consideration an attempt has been made through this book to analyse banking sector reforms with a new perspective This book sparks on how economic reforms have affected banking industry directly or indirectly ad also brings out the major issued and challenges merged as outcome of technological advancement in the economy with regard to banking systemFor the purpose of analysis book has been divided into two parts where Part I deals with various outcomes of economic reforms and their association with banking sectors and Part II throws the light on all the news vistas of working of banking system All the contributions based on deep research and analysis also highlight the major concerns related with contemporary issued in bankingIt can be assured that contributions from all the scholars will put forward the banking sector reforms with a new perspective and would prove immensely useful to all academicians and practitioner in the field jacket 310 pp. Seller Inventory # 101535

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B S Bhatia and Balram Dogra

Published by Deep and Deep, New Delhi (2005)

ISBN 10: 8176296236 ISBN 13: 9788176296236

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About this Item: Deep and Deep, New Delhi, 2005. Hardbound. Condition: As New. New. Contents Introduction. I. Conceptual 1. Productivity centric global competitiveness/Balram Dogra and Rajesh Verma. 2. Trends in global competitiveness of India during post liberalization period/Paramjit Nanda and P.S. Raikhy. 3. Corporate reporting on productivity/B.S. Bhatia and Anurag Pahuja. 4. Globalisation and the changing productivity performance in the Indian economy a sectoral analysis/Amarjit Singh Sethi. 5. Global competitiveness issues beyond productivity/P.S. Raikhy and Paramjit Nanda. 6. EVA as a tool to measure productivity/Dyal Bhatnagar. 7. Enhancing Indian competitiveness through knowledge/Narendra Singh and S.C. Davar. 8. Impact of liberalization and globalization an Indian perspective/Sonia Chawla. II. Manufacturing sector 9. Competitiveness of the Indian garment export sector after Multi Fibre Arrangement (MFA) phase out/Raghbir Singh and Lalit Mohan Kathuria. 10. Productivity improvement of industrial sectors in Punjab/B.S. Rathore and S.K. Dhameja. 11. Extent of competitiveness and performance of some Indian industries/Kuldip Kaur and Amandeep Kaur. 12. Export competitiveness of Indian manufacturing industry/Navjote Khara and Deependra Singh Garcha. 13. Process based management systems and productivity/Akepati S. Reddy. 14. Productive efficiency of Indian textile industry a non parametric analysis/Ruchi Trehan and Sunil Kumar. 15. Transforming public enterprises in India into intelligent organisations/V.K. Kohli. 16. Gaining global competitiveness lessons from successful companies/Sanjeev K. Sharma and K.K. Uppal. III. Service sector 17. Challenges and strategies for competitiveness productivity and globalising Indian Insurance market/Ravinder Vinayek and Ravi Kumar Gupta. 18. Achieving global competitiveness through service excellence and total customer satisfaction/Urvashi Makkar and Ashok Shukla. 19. Productivity in the banking industry with special reference to State Bank of India Group/Sanjay Kaushik. 20. Trends in operational productivity of Commercial Banks in India/Monika Aggarwal. 21. Insurance sector in India in post liberalisation period challenges of change/B.S. Bhatia and Swati Kumaria Puri. 22. Global competitiveness in health sector/Santosh Gupta. 23. Competitiveness of Public Sector Banks in India (post liberalisation scenario)/Gaganjeet Kaur. IV. Agriculture sector 24. Globalisation competitiveness and productivity in agriculture sector/P.K. Vasudeva. 25. WTO and Indian agriculture with special reference to Punjab/P.S. Rangi. 26. Growth performance of productivity in Indian agricultural sector/Sanjeev Gupta and R.S. Bawa. 27. Natural resource management and productivity enhancement through organic agriculture/Sukhbir Kaur and Harpinder Singh. 28. Agricultural accounting a tool for improving productivity efficiency and efficacy in the agriculture sector/Dharminder Singh Ubha. V. Information technology 29. Structure of I.T. Industry and its policy implications/Inderjeet Singh. 30. ERP systems planning design and implementation model/Ashim Raj Singla and D.P. Goyal. 31. Role of software complexity metrics in productivity/Rajinder Singh. 32. CRM an additive tool for competitiveness/Dalbir Singh Narender Singh and Hawa Singh. 33. IT solutions for service providers in education a TQM approach for global competitiveness/H.J. Ghosh Roy. 34. E governance for productivity improvement in administration an Indian perspective/Kulwant Kaur. 35. CRM increasing organisational competitiveness/Jasmine Bansal. 36. E governance a tool for increasing government productivity/Deepak Kaushik. 37. Role of ERP systems in increasing productivity and competitiveness/Shikha Kakkar. 38. E business a must for globalization/Manav Jindal Sanjeev Bansal and Ruchi Jindal. 39. IT in agriculture an effort for improving global competitiveness of Indian farmer/Meera Bamba. Index. Competitiveness in the market place is no longer seen as a matter of concern only for the companies competing in the market but also for the state. B. Seller Inventory # 56038

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R.K. Uppal

Published by Sarup (2012)

ISBN 10: 817625794X ISBN 13: 9788176257947

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About this Item: Sarup, 2012. Contents Preface 1 Internet based banking services an empirical study 2 Information technology changing performance of banking industry emerging challenges and new potentials 3 Human resources management in Banks in IT era 4 Productivity analysis of an line fully and partially computerized banks growth and trends 5 Efficiency of Indian Commercial Banks in IT era issues and new opportunities 6 E age banks threat or motivation for other banks 7 E-banking a survival factor for Indian public sector banks 8 Impact of technology on banking 9 Transformation in Indian Banks through corporate Governance emerging challenges and strategies for a new gateway 10 Customer satisfaction a paramount tool in e-age Banks an empirical study of HDFC Bank 11 Indian Banking scaling new heights in the emerging new competition 12 Micro finance through shelf help group a need of the hour 13 Challenges and opportunities of micro finance in India 14 Enhancing empowerment of women through micro finance-issues challenges and opportunities 15 E-delivery channels in Banks--an empirical study 16 Transformation in Indian Banks through E-delivery channels Bibliography Indian Banking is transforming a dramatic change moving from the traditional brick and mortar branches to E-delivery channels for improving customer performance and giving 24 hours a day access to information Technology as the differentiator has become the driver of the Indian banking business in the recent decade Innovative ideate Profess and adapt to technological changes has been key litmus test for the Indian Banks It has resulted in improved quality of service any timeany where banking focused product delivery cross selling opportunities multi-channel touch points for consumption services etc In the present day banking total automation of operations is an imperative need for all banks to attract more customers provide efficient service survive in the competition apart from the profit motive which is the primary objective of business In order to achieve the goals of business various channel of communication to has to be developed through technology Mobile Banking is the best alternative channels available to customers for quick correct and efficient service at anytime and anywhere Mobile Banking is a system of providing service to a customer to carryout Banking transaction on the Mobile Phone through a cellular service provider It is service of banks to make available the facility of banking wherever the customer is and whenever he needs We can rather call this facility as Anywhere and any movement Banking but it is restricted to only information about his account and not cash services jacket 346 pp. Seller Inventory # 101540

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R.K. Uppal

Published by Sarup Book (2011)

ISBN 10: 8176257761 ISBN 13: 9788176257763

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About this Item: Sarup Book, 2011. tables (illustrator). Contents Preface Foreword I Technology for Banks in India 1 Transformation in banks through information technology-challenges and potentials 2 Problems faced by E-delivery channel-users-of banks-An empirical study in e-age 3 Problems and prospects of E-age banks in India 4 Customer service in Banks mapping excellence in emerging new competitive era 5 E-banking problems and prospects-an empirical study in Punjab 6 Strategies to mitigate risk in Internet banking 7 Information technology-emerging challenges and new potentials for banks 8 Mobile banking and new Gen an Indian experience 9 Future outlook of ATMs in India-emerging issues and possible solutions 10 Empowering Indian Banking through information technology-emerging issues and challenges II Banking sector reforms and contemporary issues 11 Banking sector reforms an Indian experience 12 Banking sector reforms rationale efficacy and necessity of third reforms 13 Banking sector reforms and efficiency of Banks in India 14 Indian banking vision 2030 15 Comparative study of performance of Indian commercial banks in the era of global melt down 16 Liberalization and stability of interest income in banks through fee based activities 17 Micro finance through self help groups an excellence road map for banks 18 Indian banking a paradigm shift in the performance 19 Survival of public sector banks in the pot liberalized and globalized era emerging new issues and potential strategies 20 Global crisis-problems and prospects for Indian banking IndustryIndia?s banking sector has made rapid strides in reforming and aligning itself to the new competitive business environment Indian banking industry is in the midst of an IT revolution Technological infrastructure has become an indispensable part of the reforms process in the banking system with the gradual development of sophisticated instruments and innovations in market practices In India the Reserve Bank of India RBI has taken active interest in developing appropriate technological infrastructure to facilitate market development in areas such as payment and settlement systems Delivery versus Payment DvP and Electronic Funds Transfer EFTFor modernizing the payment and settlement systems in India a three pronged approach has been adopted with due emphasis on consolidation development and integration The consolidation of the existing payment systems involves strengthening of computerized cheque clearing and expanding the reach of Electronic Clearing Services ECS and electronic Funds Transfer EFT  The retail payment system was given an impetus with the introduction of a new facility viz Special Electronic Funds Transfer SEFT system The critical elements of the development strategy involve opening of new clearinghouses interconnection of clearinghouses through the Indian Financial Network INFINET development of real Time Gross Settlement RTGS system Centralized Funds Management System CFMS Negotiated Dealing System NDS and the Structured Financial Messaging System SFMSThis book contains 20 articles presented in national and International Conferences It provides at insight into the current development and future of technology up gradation in the Indian banking industry The book it is hoped would provide useful information and inputs to all those interested in updating themselves with latest developments in modern banking practices 436 pp. Seller Inventory # 99505

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