Seller: ThriftBooks-Dallas, Dallas, TX, U.S.A.
Hardcover. Condition: Very Good. No Jacket. May have limited writing in cover pages. Pages are unmarked. ~ ThriftBooks: Read More, Spend Less.
Published by Taylor & Francis Group, 2005
ISBN 10: 1563273276 ISBN 13: 9781563273278
Language: English
Seller: Better World Books, Mishawaka, IN, U.S.A.
Condition: Very Good. Used book that is in excellent condition. May show signs of wear or have minor defects.
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Condition: very_good. Supports Goodwill of Silicon Valley job training programs. The cover and pages are in very good condition! The cover and any other included accessories are also in very good condition showing some minor use. The spine is straight, there are no rips tears or creases on the cover or the pages.
Seller: Big River Books, Powder Springs, GA, U.S.A.
Condition: good. This book is in good condition. The cover has minor creases or bends. The binding is tight and pages are intact. Some pages may have writing or highlighting.
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hardcover. Condition: Very Good. Clean crisp copy with no markings., Previous owners name inking.
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Hardcover. Condition: new. Excellent Condition.Excels in customer satisfaction, prompt replies, and quality checks.
Published by Taylor & Francis Inc, United States, Portland, 2005
ISBN 10: 1563273276 ISBN 13: 9781563273278
Language: English
Seller: WorldofBooks, Goring-By-Sea, WS, United Kingdom
Paperback. Condition: Very Good. "Command and Control is failing us. There is a better way to design and manage work - a better way to make work work - but it remains unknown to the vast majority of managers." An adherent of the Toyota Production System, John Seddon explains how traditional top-down decision making within service organizations leads to managers. The book has been read, but is in excellent condition. Pages are intact and not marred by notes or highlighting. The spine remains undamaged.
Published by Productivity Press 2005-08-12, 2005
ISBN 10: 1563273276 ISBN 13: 9781563273278
Language: English
Seller: Chiron Media, Wallingford, United Kingdom
Hardcover. Condition: New.
Seller: GreatBookPrices, Columbia, MD, U.S.A.
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Condition: New.
Seller: BennettBooksLtd, San Diego, NV, U.S.A.
hardcover. Condition: New. In shrink wrap. Looks like an interesting title!
Seller: GreatBookPricesUK, Woodford Green, United Kingdom
US$ 69.12
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Seller: GreatBookPrices, Columbia, MD, U.S.A.
Condition: As New. Unread book in perfect condition.
Published by Taylor & Francis Inc, 2005
ISBN 10: 1563273276 ISBN 13: 9781563273278
Language: English
Seller: THE SAINT BOOKSTORE, Southport, United Kingdom
Hardback. Condition: New. New copy - Usually dispatched within 4 working days. 494.
Seller: GreatBookPricesUK, Woodford Green, United Kingdom
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Seller: Ria Christie Collections, Uxbridge, United Kingdom
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Seller: LiLi - La Liberté des Livres, CANEJAN, France
Condition: very good. Le livre peut montrer des signes d'usure dus a une utilisation constante, etre marque, porter des marques d'identification ou presenter plusieurs dommages esthetiques mineurs. vendeur professionnel; envoi soigne en 24/48h.
Seller: Revaluation Books, Exeter, United Kingdom
Hardcover. Condition: Brand New. 1st edition. 238 pages. 9.25x6.25x0.75 inches. In Stock.
Published by Taylor & Francis Inc, 2005
ISBN 10: 1563273276 ISBN 13: 9781563273278
Language: English
Seller: Buchpark, Trebbin, Germany
Condition: Sehr gut. Zustand: Sehr gut | Sprache: Englisch | Produktart: Bücher.
Published by Taylor & Francis Inc, 2005
ISBN 10: 1563273276 ISBN 13: 9781563273278
Language: English
Seller: THE SAINT BOOKSTORE, Southport, United Kingdom
Hardback. Condition: New. This item is printed on demand. New copy - Usually dispatched within 5-9 working days.
Seller: preigu, Osnabrück, Germany
Buch. Condition: Neu. Freedom from Command and Control | Rethinking Management for Lean Service | John Seddon | Buch | Einband - fest (Hardcover) | Englisch | 2005 | Productivity Press | EAN 9781563273278 | Verantwortliche Person für die EU: Libri GmbH, Europaallee 1, 36244 Bad Hersfeld, gpsr[at]libri[dot]de | Anbieter: preigu Print on Demand.
Seller: AHA-BUCH GmbH, Einbeck, Germany
Buch. Condition: Neu. nach der Bestellung gedruckt Neuware - Printed after ordering - 'Command and Control is failing us. There is a better way to design and manage work - a better way to make work work - but it remains unknown to the vast majority of managers.'An adherent of the Toyota Production System, John Seddon explains how traditional top-down decision making within service organizations leads to managers who are detached from employees and remote from operations. He demonstrates that decision-making based on purpose-related measures (such as putting customers first and improving services) can help managers reconnect with operations, see waste, and exploit opportunities for improvement. Through extensive case material, he differentiates between command and control and systems thinking and illustrates how the latter leads to improved service, revenues, and staff morale. He also posits that the service industry is fundamentally different from manufacturing, and shows how Toyota production principles must be transformed for application in service organizations.