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About this Item: paperback. Condition: New. Ship out in 2 business day, And Fast shipping, Free Tracking number will be provided after the shipment.Paperback. Pub Date :2012-07-01 Pages: 149 Publisher: basic information about the title of People's Communications Press: vocational education reform and innovation demonstration materials: automotive service technology List Price: 22.00 yuan Author: Publisher: published by the People's Communications Press Date: July 1. 2012 ISBN: 9.787.114.098.673 words: Page: 149 Edition times: 1st Edition Binding: Paperback: Weight: 281 g edit recommended vocational education reform and innovation demonstration teaching materials: automotive after-sales service technology by any of this Joan Zhou Songbing editor. the characteristics of vocational education reform and innovation. exemplary textbook: automotive service technology is parsed detailed coaching in place. to focus on the methods and techniques of penetration. explain and practice the right proportion. as the vocational institutions automobile accessories marketing professional. vehicle use and maintenance professional. automobile manufacturing and repair professional teaching materials. as related industries. job training materials. Executive Summary vocational education reform and innovation demonstration textbooks: automotive service technology vocational education reform and innovation demonstration teaching. one of its main contents include: Overview of the automotive aftermarket. automotive aftermarket spare parts business. automotive routine maintenance / maintenance hospitality business. car repair / maintenance. quality management and control. auto warranty business. brand car used car business. car user complaints handling. CONTENTS CHAPTER Automotive Aftermarket Overview Section 1 car service concept of Section II of the contents of the car service work of automotive aftermarket parts business first section automotive spare parts job responsibilities and requirements of Section II of auto spare parts ordering plan strategy first three auto spare parts ordering process car spare parts storage and transportation business day-to-day maintenance of the Section V Chapter of auto spare parts claims business car / maintenance section II of the first appointment process of the hospitality business reception process in section IV of the third quarter in section IV of the repair process inspection process in section V of the balance sheet the fourth chapter of the delivery process in section VI the users return visit process car repair / maintenance of quality management and control of section I of the automotive repair / maintenance of quality inspection responsibilities with the requirements of Section II of the car repair / maintenance section III of the quality inspection process car repair / maintenance quality inspection elements and documents to fill in the fourth quarter automotive repair / maintenance. total quality management and methods auto warranty business Section 1 the car warranty assessors Responsibilities and requirements of Section II auto warranty workflow Section III car warranty work content section IV. the 24-hour rescue service Section V automotive quality preventive action section VI of the sixth chapter of the old pieces of automotive quality guarantee management brand car used car business (1) brand vehicles used car business overview Festival brand car used car transactions Chapter VII of the car user complaints processing Section 1 car user complaints and complaints of situation analysis Section II Case Study of the principles and techniques of car users complain and complaints Section 3 car user complaints and complaints References the author introduces Digest preambleFour Satisfaction guaranteed,or money back. Seller Inventory # FT032588

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About this Item: paperback. Condition: New. Ship out in 2 business day, And Fast shipping, Free Tracking number will be provided after the shipment.Paperback. Pub Date :2013-06-01 Pages: 221 Language: Chinese Publisher: People Post Press vocational education curriculum reform and innovation automotive materials : Automotive electrical and electronic technology base ( 2nd Edition ) in vocational education basic electrical and electronic knowledge and skills . combined with the automotive after- market-related industry professional requirements and compiled . The book is eight chapters. the main contents include : DC circuits . AC circuits.Four Satisfaction guaranteed,or money back. Seller Inventory # BR034506

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