Last Updated: August 9, 2017.
AbeBooks knows you care how information about you is used and shared, and we appreciate your trust that we'll do so carefully and sensibly. This notice describes our privacy policy. By visiting AbeBooks, you accept the practices described in this Privacy Notice.
The information we learn from customers helps us personalize and continually improve your shopping experience at AbeBooks.com. Here are the types of information we gather.
Information about our customers is an important part of our business, and we're not in the business of selling it to others. We share customer information only as described below and with our parent corporation, Amazon.com, Inc., and the subsidiaries it controls.
Abebooks is an online marketplace for books and our website does not include advertisements.
However, we may work with advertisers and advertising partners to display interest-based ads to you on other websites, using information you make available to us when you interact with AbeBooks. Interest-based ads, also sometimes referred to as personalized or targeted ads, are displayed to you based on information from activities such as browsing selections or making purchases on AbeBooks. For more information on interest-based advertising policy please visit our Interest-Based Ads Policy.
AbeBooks gives you access to a broad range of information about your account and your interactions with AbeBooks for the limited purpose of viewing and, in certain cases, updating that information. Click here to see some examples. This list will change as our website evolves.
AbeBooks does not sell products for purchase by children. We sell children's products for purchase by adults. If you're under 18, you may use AbeBooks only with the involvement of a parent or guardian.
If you choose to visit AbeBooks, your visit and any dispute over privacy is subject to this Notice and our Terms and Conditions, including limitations on damages, and application of the laws of British Columbia, Canada. If you have any concern about privacy at AbeBooks, please contact us at privacy@AbeBooks.com, and we'll try to resolve it.
Our business changes constantly, and our Privacy Notice and the Terms and Conditions will change also. We may e-mail periodic reminders of our notices and conditions, unless you have instructed us not to, but you should check our website frequently to see recent changes. Unless stated otherwise, our current Privacy Notice applies to all information that we have about you and your account. We stand behind the promises we make, however, and will never materially change our policies and practices to make them less protective of customer information collected in the past without the consent of affected customers.
Related Practices and Information:
You provide most such information when you search, buy, post, participate in a contest or questionnaire, or communicate with customer service. For example, you provide information when you search for a product; make an order; provide information in Your Account (and you might have more than one, if you've used more than one e-mail address when shopping with us); communicate with us by phone, e-mail, or otherwise; complete a questionnaire or a contest entry form; and provide and rate reviews. As a result of those actions, you might supply us with such information as your name, address, and telephone number; credit card information; names of people to whom purchases have been shipped, including address and telephone number; content of reviews and e-mails to us; and financial information, including social insurance and taxpayer identification numbers.
Examples of the information we collect and analyze include the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information, such as browser type, version and timezone setting, browser plug-in types and versions, operating system, and platform; purchase history, which we sometimes aggregate with similar information from other customers to create features such as Bestseller Lists; the full Uniform Resource Locators (URL) clickstream to, through, and from our website, including date and time; cookie number; products you viewed or searched for; and the telephone number used to call our customer service number. We may also use browser data such as cookies, Flash cookies (also known as Flash Local Shared Objects), or similar data on certain parts of our website for fraud prevention and other purposes. During some visits we may use software tools such as JavaScript to measure and collect session information, including page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), and methods used to browse away from the page.
Examples of information we receive from other sources include updated delivery and address information from our carriers or other third parties, which we use to correct our records and deliver your next purchase or communication more easily; and credit history information from credit bureaus, which we use to help prevent and detect fraud and to offer certain credit or financial services to some customers.
Examples of information you can currently access easily at AbeBooks include up-to-date information regarding recent orders, personally identifiable information (including name, e-mail, password, and address book), and payment settings (including credit card information).