Managing Corporate Social Responsibility: A Communication Approach

Coombs, W. Timothy; Holladay, Sherry J.

ISBN 10: 1444336452 / ISBN 13: 9781444336450

Published by Wiley-Blackwell, Oxford, 2012

About this Item

xii / 180 pp bw illustrations. Covers starting to curl otherwise clean sound paperback.

Seller Inventory # 042174

Bibliographic Details

• Title: Managing Corporate Social Responsibility: A Communication Approach
• Publisher: Wiley-Blackwell, Oxford
• Publication Date: 2012
• Language: English
• ISBN 10: 1444336452
• ISBN 13: 9781444336450
• Binding: Soft cover
• Edition: 1st Edition
• Condition: Good+
• Seller catalogs:
  • Economics Business Etc.

About this title

Synopsis

Managing Corporate Social Responsibility offers a strategic, communication-centred approach to integrating CSR into organizations. Drawing from a variety of disciplines and written in a highly accessible style, the book guides readers in a focused progression providing the key points they need to successfully navigate the benefits and implications of managing CSR.

• Chapters are organized around a process model for CSR that outlines steps for researching, developing, implementing, and evaluating CSR initiatives
• Emphasizes stakeholder engagement as a foundation throughout the CSR Process Model
• Discusses ways to maximize the use of social media and traditional media throughout the process
• Offers international examples drawn from a variety of industries including: The Forest Stewardship Council, Starbucks Coffee, and IKEA.
• Draws upon theories grounded in various disciplines, including public relations, marketing, media, communication, and business

About the Author

W. TIMOTHY COOMBS is a Professor in the Nicholson School of Communication at the University of Central Florida in Orlando. He is author of the award-winning Ongoing Crisis Communication (1999), Today’s Public Relations (with Robert Heath, 2006), and Code Red in the Boardroom: Crisis Management as Organizational DNA (2006).

SHERRY J. HOLLADAY is a Professor in the Nicholson School of Communication at the University of Central Florida in Orlando. Her work has been widely published in several journals.

Together, W. Timothy Coombs and Sherry J. Holladay are authors of the award-winning books It’;s Not Just PR: Public Relations in Society (Wiley-Blackwell, 2007) and PR Strategy and Application: Managing Influence (Wiley-Blackwell, 2010), and co-editors of The Handbook of Crisis Communication (Wiley-Blackwell, 2010).