HOUSE OF PHOENIX RISING is a Bookstore specializing in high quality SIGNED FIRST EDITIONS. The majority of our books are in NEW & UNREAD condition having been handled only at the original event where they were SIGNED by the AUTHOR in our presence. We ship no later than the day after your order is placed, excluding weekends. We ship in well padded boxes. Please feel free to contact us with any and all inquiries, as we are happy to help.
Books shipped in secure packaging via USPS Media Mail, Priority Mail or Global
Priority Mail, upon receipt of payment, unless customer requests another method
of delivery. Shipping is usually within 24 hrs.of acceptance of order, however Covid has impacted our ability and some delays are inevitable. All hardcover book jackets are protected in new mylar covers from Brodart.
Customers have three business days within arrival of books, in which to contact us with complaints
about merchandise by e-ma...
Shipping costs are based on books weighing 2.2 LB, or 1 KG. If your book order is heavy or oversized, we may contact you to let you know extra shipping is required. All books are shipped in a hard sided cardboard box with bubble wrap.
PLEASE UNDERSTAND THAT because of increased uncertainty within the postal system during the COVID-19 pandemic, there have been higher rates of missing mail. We ship every package with tracking through USPS - However, due to delays in delivery and USPS lack in scanning all packages upon acceptance, we recommend ordering via Priority Mail if possible. USPS no longer tracks First Class International packages, and as such we will now only ship by Priority to most International destinations, We appreciate your understanding during this period of adjustment.