AbeBooks' uniqueness is our network of independent booksellers who work with us to provide the most diverse selection of rare, used and out-of-print books on the Internet. It is these sellers, with their experience, commitment and love of the used and out-of-print book business who help all our buyers find that treasure they've been looking for.
Sellers are required to accept returns, when initiated within 30 days of the estimated delivery date, for all reasons under AbeBooks' Return Policy. Refund amounts are based on the return reason. If the return reason cannot be determined, the minimum required refund amount is equal to the item price. Charging a restocking fee for any return is strictly prohibited.
To maximize customer satisfaction, AbeBooks expects sellers to process and ship all orders within 48 hours of receipt. Credit Card orders not processed after 96 hours will automatically cancel and will count as unfulfilled orders in the Completion Rate calculation. Seller direct orders not processed after 96 hours will automatically confirm as a processed order. Rejection of orders based on shipping location is strictly prohibited. Rejection of orders for products listed with a pricing error will count as unfulfilled orders in the Completion Rate calculation. Contacting a buyer directly to offer an item listed with a pricing error at a new price is strictly prohibited. Sellers are responsible for ensuring delivery within the timeframe quoted to the buyer and in the condition described online.