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A view of ITIL that aligns business and IT so that each brings out the best in the other. It ensures that every element of the Service Lifecycle is focused on customer outcomes and relates to all the companion process elements that follow. Subsequent titles in the core set will link deliverables to meeting the business goals, requirements and service management principles described in this publication. Each of the five core titles shares a consistent structure; the various practice elements are easily navigated and extensively cross-referenced.
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- PublisherThe Stationery Office
- Publication date2007
- ISBN 10 0113310455
- ISBN 13 9780113310456
- BindingPaperback
- Number of pages264
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Service Strategy Book
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Book Description Paperback. Condition: NEUF. A view of ITIL that aligns business and IT so that each brings out the best in the other. It ensures that every element of the Service Lifecycle is focused on customer outcomes and relates to all the companion process elements that follow. Subsequent titles in the core set will link deliverables to meeting the business goals, requirements and service management principles described in this publication - Nombre de page(s) : 264 - Poids : 993g - Langue : eng - Genre : HC/Wirtschaft/Management. Seller Inventory # N9780113310456
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Service Strategy Book
Published by
The Stationery Office
(2007)
ISBN 10: 0113310455
ISBN 13: 9780113310456
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