Debuting it its first edition, Listening explores the process and role of listening in human communication as a cognitive process, as a social function, and as a critical professional competency. It introduces readers to the theory and research of listening scholarship, the book also helps to build practical skills and achieve the desired outcomes of effective listening.
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“This book is exceptional. It has theoretical sophistication combined with accessibility and practicality and is written in a clean, clear, and concise style.” — Marty Most, Boise State University
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