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Appropriate for Business, Engineering, and Engineering Technology, and for courses in Quality Management, Management of Organizations, Quality Improvement, and Quality Assurance.
This text explores how quality management has progressed from an emphasis on the management of quality to a focus on the quality of managing, operating, and integrating customer service, marketing, production, delivery, information, and finance areas throughout an organization's value chain. Designed to enable students to recognize the cornerstones of creating and sustaining organizational effectiveness, the First Edition is based on key quality initiatives including Six Sigma, the Malcolm Baldrige National Quality Award, ISO 9000, lean manufacturing, and value creation.
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- PublisherPearson
- Publication date2004
- ISBN 10 0132626438
- ISBN 13 9780132626439
- BindingHardcover
- Edition number1
- Number of pages432
- Rating
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Quality Management: Creating and Sustaining Organizational Effectiveness
Published by
Pearson College Div
(2004)
ISBN 10: 0132626438
ISBN 13: 9780132626439
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Hardcover
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Book Description Hardcover. Condition: Very Good. No Jacket. May have limited writing in cover pages. Pages are unmarked. ~ ThriftBooks: Read More, Spend Less 2.25. Seller Inventory # G0132626438I4N00
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Quality Management: Creating and Sustaining Organizational Effectiveness
Published by
Pearson College Div
(2004)
ISBN 10: 0132626438
ISBN 13: 9780132626439
Used
Hardcover
Quantity: 1
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Book Description Hardcover. Condition: Very Good. No Jacket. May have limited writing in cover pages. Pages are unmarked. ~ ThriftBooks: Read More, Spend Less 2.25. Seller Inventory # G0132626438I4N00
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Quality Management: Creating and Sustaining Organizational Effectiveness
Published by
Pearson College Div
(2004)
ISBN 10: 0132626438
ISBN 13: 9780132626439
Used
Hardcover
Quantity: 1
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Book Description Condition: Good. Good condition. A copy that has been read but remains intact. May contain markings such as bookplates, stamps, limited notes and highlighting, or a few light stains. Seller Inventory # Q06C-01011
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Quality Management: Creating and Sustaining Organizational Effectiveness
Published by
Pearson Prentice Hall, Upper Saddle River, NJ
(2005)
ISBN 10: 0132626438
ISBN 13: 9780132626439
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Book Description Hardcover. Condition: Very Good. The text has highlighting, the cover is in Excellent condition. Multiple copies available this title. Quantity Available: 2. ISBN: 0132626438. ISBN/EAN: 9780132626439. Pictures of this item not already displayed here available upon request. Inventory No: 1560792050. Seller Inventory # 1560792050
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Quality Management: Creating and Sustaining Organizational Effectiveness
Published by
Pearson Prentice Hall, Upper Saddle River, NJ
(2005)
ISBN 10: 0132626438
ISBN 13: 9780132626439
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Hardcover
Quantity: 7
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Book Description Hardcover. Condition: Good. The text has some highlighting, the cover has corner and spine edge scuffs. Multiple copies available this title. Quantity Available: 7. ISBN: 0132626438. ISBN/EAN: 9780132626439. Pictures of this item not already displayed here available upon request. Inventory No: 1560792054. Seller Inventory # 1560792054
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Quality Management: Creating and Sustaining Organizational Effectiveness
Published by
Pearson Prentice Hall, Upper Saddle River, NJ
(2005)
ISBN 10: 0132626438
ISBN 13: 9780132626439
Used
Hardcover
Quantity: 2
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Book Description Hardcover. Condition: Very Good. The text appears clean, the cover has a small "ding" to the lower back outer edge, otherwise in very nice condition. Multiple copies available this title. Quantity Available: 2. ISBN: 0132626438. ISBN/EAN: 9780132626439. Pictures of this item not already displayed here available upon request. Inventory No: 1560792049. Seller Inventory # 1560792049
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Quality Management: Creating and SustSummers, Donna C. S.
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QUALITY MANAGEMENT: CREATING AND SUSTAINING ORGANI
Published by
PEARSON EDUCACION
(2004)
ISBN 10: 0132626438
ISBN 13: 9780132626439
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Hardcover
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Book Description Condition: Muy Bueno / Very Good. Seller Inventory # 100000000855156
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