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With a strong theoretical and research base, Managing Conflict Through Communication provides the most complete coverage of the study of conflict available on the market. Each chapter builds on the previous to help the reader better understand and deal effectively with conflict. The extensive use of narratives and case studies make the material accessible and interesting. Practical applications of concepts through discussion questions and exercises throughout the book provide a basis for group discussion.
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- PublisherPearson
- Publication date2006
- ISBN 10 0205458807
- ISBN 13 9780205458806
- BindingPaperback
- Edition number3
- Number of pages336
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