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Business and Professional Communication: Plans, Processes, and Performance - Softcover

 
9780205581856: Business and Professional Communication: Plans, Processes, and Performance
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Grounded in real business examples and fundamental skill-building, Business and Professional Communication places a strong emphasis on presentations in business settings to better prepare readers for the realities of daily career life. This book’s comprehensive topic coverage provides clear guidance for all communication practices in businesses and organizations. Centered on the notion that business communication can influence the interpretation of issues and events, Business and Professional Communication provides readers with practical tips, contemporary applications, and a survey of the relevant theories.

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Business and Professional Communication: Plans, Processes, and Performance, 4/e

James R. DiSanza, Idaho State University
Nancy J. Legge, Idaho State University

 

Grounded in real business examples and fundamental skill-building, Business and Professional Communication places a strong emphasis on presentations in business settings to help you prepare for the realities of daily career life. This text’s comprehensive topic coverage provides clear guidance for all communication practices in businesses and organizations. Centered on the notion that business communication can influence the interpretation of issues and events, this text provides practical tips, contemporary applications, and a survey of the relevant theories.

 

FEATURES:

  • Highlights some of the most recent crises affecting American businesses and government, including JetBlue, Hurricane Katrina, Major League Baseball’s steroid scandal, E-coli in California spinach, and consumer product dangers from China (pet food, lead paint in toys, defective tires).  
  • Incorporates a new section on methods of building customer trust during sales meetings and presentations.
  • Includes new figures identifying the four sources of power in interpersonal relationships, as well as methods of overcoming informal network barriers for women and minorities.

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  • PublisherPearson
  • Publication date2008
  • ISBN 10 0205581854
  • ISBN 13 9780205581856
  • BindingPaperback
  • Edition number4
  • Number of pages301
  • Rating
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Other Popular Editions of the Same Title

9780205721498: Business & Professional Communication: Plans, Processes, and Performance

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ISBN 10:  ISBN 13:  9780205721498
Publisher: Pearson, 2011
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  • 9780205453559: Business and Professional Communication: Plans, Processes, and Performance (3rd Edition)

    Allyn ..., 2005
    Softcover

  • 9780205359547: Business and Professional Communication: Plans, Processes, and Performance (2nd Edition)

    Allyn ..., 2002
    Softcover

  • 9780558433413: Business and Professional Communication (Plans, Processes, and Performance 4th Edition PACKAGE

    Pearson, 2005
    Softcover

  • 9780205295852: Business and Professional Communication: Plans, Processes, and Performance

    Allyn ..., 1999
    Softcover

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