Hospitality Management and Organisational Behaviour - Softcover

Mullins, Laurie J.; Dossor, Penny

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9780273758372: Hospitality Management and Organisational Behaviour

Softcover

ISBN 10: 0273758373 ISBN 13: 9780273758372

Publisher: Pearson Education, 2013

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Paperback. Pub Date :2013-05-09 Pages: 512 Language: English Publisher: Pearson An essential text for HND and first year Hospitality Management degree students which examines the relevance and applications of general management theory and principles to hospitality organisations Using contemporary material. and case studies the book indicates ways in which performance may be improved through better use of human resources. Rigorous academic theory is related to hospitality practice. based on the authors great knowledge of the hospitality industry. The text takes a vocational basis and the illustration of the theory with real-life examples of hospitality management in action provides a solid and stimulating introduction to the subject. Written by two experts in the Hospitality field. Laurie Mullins and Penny Dosser. this book combines an accessible reading style with current an...

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About the Author:

Laurie Mullins is a consultant and author specialising in management and organisational behaviour, and managing people at work. Laurie was previously a principal lecturer at the University of Portsmouth Business School where he led the behavioural and human resource management group. Penny Dossor is a senior lecturer in hospitality management, organisational behaviour and cross cultural awareness at the University of Portsmouth Business School.

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