Decision-Making Group Interaction: Achieving Quality - Softcover

Patton, Bobby R.; Downs, Timothy M.

Softcover

ISBN 10: 0321049195 ISBN 13: 9780321049193

Publisher: Pearson College Div, 2002

Synopsis

Formerly entitled "Decision-Making Group Interaction," the new edition of this popular small group book features a new title that reflects the substantial and exciting revision it has undergone. Long known for its unique focus on issues of quality group interaction, Patton & Downs' book introduces the communication practices, patterns, and circumstances that promote or inhibit group performance. The Fourth Edition includes several new chapters addressing the most recent developments in the field and a wealth of new case studies, in addition to new and expanded information on a variety of issues: multiculturalism and diversity; strategic planning; conflict management; uses of technology in group contexts; ethics; benchmarking and quality assessment processes; and how to present findings of a group project or work team. For anyone interested in small group communication and/or group decision making.

About this edition

• Publisher: Pearson College Div
• Publication date: 2002
• ISBN 10: 0321049195
• ISBN 13: 9780321049193
• Binding: Paperback
• Edition number: 4
• Number of pages: 256