QBQ! The Question Behind the Question: Practicing Personal Accountability at Work and in Life

3.88 avg rating
( 7,394 ratings by Goodreads )
 
9780399152337: QBQ! The Question Behind the Question: Practicing Personal Accountability at Work and in Life
View all copies of this ISBN edition:
 
 

Who Moved My Cheese? showed readers how to adapt to change. Fish! helped raise flagging morale. Execution guided readers to overcome the inability to get things done.

QBQ! The Question Behind the Question, already a phenomenon in its self-published edition, addresses the most important issue in business and society today: personal accountability.

The lack of personal accountability has resulted in an epidemic of blame, complaining, and procrastination. No organization-or individual-can achieve goals, compete in the marketplace, fulfill a vision, or develop people and teams without personal accountability.

The solution involves an entirely new approach. We can no longer ask, "Who dropped the ball?" "Why can't they do their work properly?" or "Why do we have to go through all these changes?" Instead, every individual has to ask the question behind the question: "How can I improve this situation?" "What can I contribute?" or "How can I make a difference?"

Succinct, insightful, and practical, QBQ! The Question Behind the Question provides a method for putting personal accountability into daily action, which can bring astonishing results: problems get solved, barriers come down, service improves, teamwork grows, and people adapt to change.

"synopsis" may belong to another edition of this title.

Review:

QBQ! by John G. Miller is a motivational primer aimed at purging the "blame, complaining, and procrastination" from the workplace. Miller believes that one of the hallmarks of today's business culture is a lack of personal accountability; he prescribes the cure in this series of short stories and personal observations drawn from his years of experience running his organizational development firm. His main point is that positive change begins with individuals changing themselves: "Instead of asking, 'When will others walk their talk?' let's walk our talk first." The result is choppy (39 chapters in 115 pages), and at times Miller's advice boils down to truism and cliché. Nevertheless, managers whose workplaces demand remedial, straightforward advice should find a useful tool here. --Harry C. Edwards

From the Inside Flap:

The lack of personal accountability is a problem that has resulted in an epidemic of blame, complaining, and procrastination. No organization-or individual-can achieve goals, compete in the marketplace, fulfill a vision, or develop people and teams without personal accountability.

John G. Miller believes that pointing fingers and blaming others cannot solve the troubles that plague organizations. Rather, the real solutions are found when each of us recognizes the power of personal accountability. In QBQ! The Question Behind the Question, Miller explains how negative, inappropriate questions like "Why do we have to go through all this change?" and "Who dropped the ball?" represent a lack of personal accountability. Conversely, when we ask better questions-QBQs-such as "What can I do to contribute?" or "How can I help solve the problem?" our lives and our organizations are transformed.

The QBQ! Promise
This remarkable and timely book gives a practical method for putting personal accountability into daily action, with astonishing results: problems are solved, internal barriers come down, service improves, teamwork grows, and people adapt to change more quickly. QBQ! is an invaluable resource for anyone seeking to learn, grow, and change. Using this tool, each of us can add tremendous worth to our organizations and to our lives by eliminating blame, complaining, and procrastination.

"About this title" may belong to another edition of this title.

Other Popular Editions of the Same Title

9780143133056: QBQ! The Question Behind the Question (Lead Title)

Featured Edition

ISBN 10:  0143133055 ISBN 13:  9780143133056
Publisher: Random House US
Softcover

9780966583298: QBQ! The Question Behind the Question: Practicing Personal Accountability in business and in Life

Denver Pr, 2001
Softcover

9780966583229: QBQ! The Question Behind the Question

Denver Pr, 2001
Hardcover

9780141021058: QBQ! The Question Behind the Question: What to Really Ask Yourself to Eliminate Blame, Complaining and Procrastination

Pengui..., 2005
Softcover

Top Search Results from the AbeBooks Marketplace

International Edition
International Edition

1.

John G. Miller
ISBN 10: 0399152334 ISBN 13: 9780399152337
New Paperback Quantity Available: 1
International Edition
Seller:
Sunshine Book Store
(Wilmington, DE, U.S.A.)
Rating
[?]

Book Description Paperback. Condition: NEW. This is an International Edition. Brand New, paperback, Delivery within 6-14 business days, Same Contents as U.S Versions, ISBN and Cover design may differ. Choose Expedited shipping for delivery within 4-7 business days. We do not ship to PO Box, APO,FPO Address. We may ship the books from multiple warehouses across the globe, including India depending upon the availability of inventory storage. Customer satisfaction guaranteed. Seller Inventory # AU_9780143133056

More information about this seller | Contact this seller

Buy New
US$ 8.68
Convert Currency

Add to Basket

Shipping: FREE
Within U.S.A.
Destination, Rates & Speeds

2.

Miller, John G.
Published by Putnam Publishing Group (2004)
ISBN 10: 0399152334 ISBN 13: 9780399152337
New Hardcover Quantity Available: 1
Seller:
Rating
[?]

Book Description Putnam Publishing Group, 2004. Hardcover. Condition: New. New with remainder mark. Seller Inventory # 1305030001

More information about this seller | Contact this seller

Buy New
US$ 6.19
Convert Currency

Add to Basket

Shipping: US$ 3.50
Within U.S.A.
Destination, Rates & Speeds
International Edition
International Edition

3.

Miller, John G.
Published by TarcherPerigee
ISBN 10: 0399152334 ISBN 13: 9780399152337
New Softcover Quantity Available: 8
International Edition
Seller:
Sunshine Book Store
(Wilmington, DE, U.S.A.)
Rating
[?]

Book Description TarcherPerigee. Condition: New. 0399152334 This is an International Edition. Brand New, paperback, Delivery within 6-14 business days, Same Contents as U.S Versions, ISBN and Cover design may differ. Choose Expedited shipping for delivery within 4-7 business days. We do not ship to PO Box, APO,FPO Address. We may ship the books from multiple warehouses across the globe, including India depending upon the availability of inventory storage. Customer satisfaction guaranteed. Seller Inventory # AU_9780399152337

More information about this seller | Contact this seller

Buy New
US$ 9.90
Convert Currency

Add to Basket

Shipping: FREE
Within U.S.A.
Destination, Rates & Speeds

4.

Miller, John G.
ISBN 10: 0399152334 ISBN 13: 9780399152337
New Hardcover Quantity Available: 2
Seller:
Tc Swiz
(Minneapolis, MN, U.S.A.)
Rating
[?]

Book Description Hardcover. Condition: New. New Hardcover. Seller Inventory # HCN12320161061

More information about this seller | Contact this seller

Buy New
US$ 8.99
Convert Currency

Add to Basket

Shipping: US$ 3.00
Within U.S.A.
Destination, Rates & Speeds

5.

John G. Miller
ISBN 10: 0399152334 ISBN 13: 9780399152337
New Hardcover Quantity Available: 2
Seller:
Bookstore99
(Wilmington, DE, U.S.A.)
Rating
[?]

Book Description Hardcover. Condition: NEW. Brand New, Same ISBN and details as listed. Delivery within 3-7 business days. We may ship the books from multiple location across the globe including Asia depending upon the availability of inventory. Printed in English. Choose expedited shipping for Express delivery. Tracking number provided for every order. Seller Inventory # OS_9780399152337

More information about this seller | Contact this seller

Buy New
US$ 9.53
Convert Currency

Add to Basket

Shipping: US$ 2.99
Within U.S.A.
Destination, Rates & Speeds

6.

John G. Miller
ISBN 10: 0399152334 ISBN 13: 9780399152337
New Hardcover Quantity Available: 2
Seller:
Sunshine Book Store
(Wilmington, DE, U.S.A.)
Rating
[?]

Book Description Hardcover. Condition: NEW. Brand New, Same ISBN and details as listed. Delivery within 3-7 business days. We may ship the books from multiple location across the globe including Asia depending upon the availability of inventory. Printed in English. Choose expedited shipping for Express delivery. Tracking number provided for every order. Seller Inventory # AO_9780399152337

More information about this seller | Contact this seller

Buy New
US$ 12.52
Convert Currency

Add to Basket

Shipping: FREE
Within U.S.A.
Destination, Rates & Speeds

7.

Miller, John G.
ISBN 10: 0399152334 ISBN 13: 9780399152337
New Quantity Available: > 20
Seller:
Pbshop
(Wood Dale, IL, U.S.A.)
Rating
[?]

Book Description 2004. HRD. Condition: New. New Book.Shipped from US within 10 to 14 business days. Established seller since 2000. Seller Inventory # IB-9780399152337

More information about this seller | Contact this seller

Buy New
US$ 11.06
Convert Currency

Add to Basket

Shipping: US$ 3.99
Within U.S.A.
Destination, Rates & Speeds

8.

Miller, John G. (Author)
Published by Penguin Random House
ISBN 10: 0399152334 ISBN 13: 9780399152337
New Quantity Available: > 20
Seller:
INDOO
(Avenel, NJ, U.S.A.)
Rating
[?]

Book Description Penguin Random House. Condition: New. Brand New. Seller Inventory # 0399152334

More information about this seller | Contact this seller

Buy New
US$ 11.63
Convert Currency

Add to Basket

Shipping: US$ 3.60
Within U.S.A.
Destination, Rates & Speeds

9.

Miller, John G.
ISBN 10: 0399152334 ISBN 13: 9780399152337
New Quantity Available: 4
Seller:
Paperbackshop-US
(Wood Dale, IL, U.S.A.)
Rating
[?]

Book Description 2004. HRD. Condition: New. New Book. Shipped from US within 10 to 14 business days. Established seller since 2000. Seller Inventory # KB-9780399152337

More information about this seller | Contact this seller

Buy New
US$ 11.38
Convert Currency

Add to Basket

Shipping: US$ 3.99
Within U.S.A.
Destination, Rates & Speeds

10.

Miller, John G.
Published by TarcherPerigee
ISBN 10: 0399152334 ISBN 13: 9780399152337
New Hardcover Quantity Available: 1
Seller:
Booklot COM LLC
(Philadelphia, PA, U.S.A.)
Rating
[?]

Book Description TarcherPerigee. Hardcover. Condition: New. 0399152334. Seller Inventory # Z0399152334ZN

More information about this seller | Contact this seller

Buy New
US$ 15.85
Convert Currency

Add to Basket

Shipping: FREE
Within U.S.A.
Destination, Rates & Speeds

There are more copies of this book

View all search results for this book