Alternative Dispute Resolution for Organizations: How to Design a System for Effective Conflict Resolution - Hardcover

Stitt, Allan J.

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9780471642954: Alternative Dispute Resolution for Organizations: How to Design a System for Effective Conflict Resolution

Hardcover

ISBN 10: 0471642959 ISBN 13: 9780471642954

Publisher: Wiley, 1998

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Alternative Dispute Resolution (ADR) is a rapidly growing field, due to its popularity as an alternative to long and expensive lawsuits. ADR involves resolving disputes of any kind outside of the judicial system, through negotiation, mediation, arbitration, and other processes. This book is for people who work within organizations and are involved in disputes themselves, or for people who are required to deal with or resolve disputes. It covers how to set up a dispute resolution process in an organization.

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From the Publisher:

Alternative Dispute Resolution (ADR) is a rapidly growing field, due to its popularity as an alternative to long and expensive lawsuits. This book is for people who work within organizations and are involved in disputes themselves, or for people who are required to deal with or resolve disputes.

From the Inside Flap:

Alternative Dispute Resolution for Organizations how to design a system for Effective Conflict Resolution Alternative Dispute Resolution (ADR) is a rapidly growing field, due to its popularity as an alternative to long and expensive lawsuits. Resolving disputes of any kind outside of the judicial system — through negotiation, mediation, arbitration, and other ADR processes — can save money and time as well as working relationships. This book is for anyone in an organization who is involved in disputes, or who has to deal with or resolve disputes. ADR for Organizations explains clearly how ADR can work in organizations of all kinds — corporations, non-profits, governments, and associations — and offers a proven process for setting up an effective dispute resolution system in an organization. ADR for Organizations: How to Design a System for Effective Conflict Resolution will help organizations of all kinds to deal with conflict in an efficient and effective way.

Includes comprehensive coverage of: how to determine if ADR is right for your organization’s disputes: goals for an ADR system: how to run a pilot project; training and evaluation; and much more
Written in easy-to-understand, non-legal language
Covers all kinds of disputes: within an organization, employer/employee conflict, between organizations
Is for anyone who has to resolve disputes in an organization: human resource professionals, senior managers, boards of directors, as well as ADR consultants and lawyers
Offers practical tips, case studies, examples, and checklists.

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