Office Skills - Hardcover

Barrett, Charles Francis; Kimbrell, Grady; Gibson, Pattie

Hardcover

ISBN 10: 0538434856 ISBN 13: 9780538434850

Publisher: Cengage Learning, 2002

Synopsis

Office Skills provides up-to-date, real-life, and valuable information for the office of tomorrow with an emphasis on practical applications, everyday skills and the knowledge needed to be successful. The text presents an overview of technological skills and examines attitudes and human relationships, highlighting the "people skills" vital to a successful career.

About this title

About the Author:

For more than 30 years, Dr. Pattie Gibson has taught a variety of highly successful courses in computer applications and business systems to high school, community college, and university students in Arizona and overseas in West Berlin and Stuttgart, Germany. Dr. Gibson is currently an assistant professor in educational leadership at Northern Arizona University. She has written and co-authored several textbooks addressing office management and office skills as well as customer service. Dr. Gibson received her undergraduate and master's degrees from Arizona State University and her doctorate from Northern Arizona University.

Review:

1. Your Place in the Modern Office 2. Technical Skills and Knowledge 3. Office Support Skills 4. Communication and Problem-Solving Skills 5. Employment Skills

About this edition

• Publisher: Cengage Learning
• Publication date: 2002
• ISBN 10: 0538434856
• ISBN 13: 9780538434850
• Binding: Hardcover
• Edition number: 3
• Number of pages: 544