Raving Fans: A Revolutionary Approach to Customer Service

3.9 avg rating
( 5,966 ratings by Goodreads )
 
9780739309537: Raving Fans: A Revolutionary Approach to Customer Service

Note: This is an Audiobook (Audio CD) and does not include actual book.

Told in the parable style of The One Minute Manager, RAVING FANS uses a brilliantly simple and charming story to teach listeners how to define vision, learn what a customer really wants, institute effective systems, and make Raving Fan Service a constant feature--not just another program of the month.

America is in the midst of a service crisis that has left a wake of disillusioned customers from coast to coast. RAVING FANS includes startling tips and innovative techniques that can help anyone create a revolution in any workplace--and turn their customers into raving, spending fans.

"synopsis" may belong to another edition of this title.

From the Back Cover:

"Your customers are only satisfied because their expectations are so low and because no one else is doing better. Just having satisfied customers isn't good enough anymore. If you really want a booming business, you have to create Raving Fans". This, in a nutshell, is the advice given to a new Area Manager on his first day - in an extraordinary new business book that will help everyone, in every kind of organization or business, deliver stunning customer service and achieve miraculous bottom-line results. Raving Fans is written in the parable style of The One Minute Manager and uses a brilliantly simple and charming story to teach how to define a vision, learn what a customer really wants, institute effective systems, and make Raving Fan Service a constant feature - not just another program of the month. America is in the midst of a service crisis that has left a wake of disillusioned customers from coast to coast. Raving Fans includes startling new tips and innovative techniques that can help anyone create a revolution in any workplace - and turn their customers into raving, spending fans.

From the Inside Flap:

Told in the parable style of "The One Minute Manager, RAVING FANS uses a brilliantly simple and charming story to teach listeners how to define vision, learn what a customer really wants, institute effective systems, and make Raving Fan Service a constant feature--not just another program of the month.
America is in the midst of a service crisis that has left a wake of disillusioned customers from coast to coast. RAVING FANS includes startling tips and innovative techniques that can help anyone create a revolution in any workplace--and turn their customers into raving, spending fans.

"About this title" may belong to another edition of this title.

Buy New View Book
List Price: US$ 15.00
US$ 11.24

Convert Currency

Shipping: FREE
From United Kingdom to U.S.A.

Destination, Rates & Speeds

Add to Basket

Top Search Results from the AbeBooks Marketplace

1.

Kenneth H. Blanchard
Published by Random House USA Inc, United States (2004)
ISBN 10: 0739309536 ISBN 13: 9780739309537
New Quantity Available: 1
Seller
The Book Depository US
(London, United Kingdom)
Rating
[?]

Book Description Random House USA Inc, United States, 2004. Audio. Book Condition: New. abridged edition. 142 x 124 mm. Language: English . Brand New Book. Told in the parable style of The One Minute Manager, RAVING FANS uses a brilliantly simple and charming story to teach listeners how to define vision, learn what a customer really wants, institute effective systems, and make Raving Fan Service a constant feature--not just another program of the month. America is in the midst of a service crisis that has left a wake of disillusioned customers from coast to coast. RAVING FANS includes startling tips and innovative techniques that can help anyone create a revolution in any workplace--and turn their customers into raving, spending fans. Bookseller Inventory # AAS9780739309537

More Information About This Seller | Ask Bookseller a Question

Buy New
US$ 11.24
Convert Currency

Add to Basket

Shipping: FREE
From United Kingdom to U.S.A.
Destination, Rates & Speeds

2.

Kenneth Blanchard; Sheldon Bowles; Rick Adamson; Kate Borges; John Mollard
ISBN 10: 0739309536 ISBN 13: 9780739309537
New Quantity Available: > 20
Seller
BWB
(Valley Stream, NY, U.S.A.)
Rating
[?]

Book Description Book Condition: New. Depending on your location, this item may ship from the US or UK. Bookseller Inventory # 97807393095370000000

More Information About This Seller | Ask Bookseller a Question

Buy New
US$ 11.25
Convert Currency

Add to Basket

Shipping: FREE
Within U.S.A.
Destination, Rates & Speeds

3.

BLANCHARD, KENNETH
Published by Penguin Random House
ISBN 10: 0739309536 ISBN 13: 9780739309537
New Quantity Available: > 20
Seller
INDOO
(Avenel, NJ, U.S.A.)
Rating
[?]

Book Description Penguin Random House. Book Condition: New. Brand New, This is an audio book. Bookseller Inventory # 0739309536

More Information About This Seller | Ask Bookseller a Question

Buy New
US$ 8.72
Convert Currency

Add to Basket

Shipping: US$ 3.50
Within U.S.A.
Destination, Rates & Speeds

4.

Blanchard, Kenneth
ISBN 10: 0739309536 ISBN 13: 9780739309537
New Quantity Available: > 20
Seller
BargainBookStores
(Grand Rapids, MI, U.S.A.)
Rating
[?]

Book Description Compact Disc. Book Condition: New. This is an audio book in Compact Disc format. It will be delivered to Shipping Address entered during checkout. This is NOT a digital download. Bookseller Inventory # 1208712

More Information About This Seller | Ask Bookseller a Question

Buy New
US$ 8.65
Convert Currency

Add to Basket

Shipping: US$ 3.99
Within U.S.A.
Destination, Rates & Speeds

5.

Kenneth H. Blanchard
Published by Random House USA Inc, United States (2004)
ISBN 10: 0739309536 ISBN 13: 9780739309537
New Quantity Available: 1
Seller
The Book Depository
(London, United Kingdom)
Rating
[?]

Book Description Random House USA Inc, United States, 2004. Audio. Book Condition: New. abridged edition. 142 x 124 mm. Language: English . Brand New Book. Told in the parable style of The One Minute Manager, RAVING FANS uses a brilliantly simple and charming story to teach listeners how to define vision, learn what a customer really wants, institute effective systems, and make Raving Fan Service a constant feature--not just another program of the month. America is in the midst of a service crisis that has left a wake of disillusioned customers from coast to coast. RAVING FANS includes startling tips and innovative techniques that can help anyone create a revolution in any workplace--and turn their customers into raving, spending fans. Bookseller Inventory # AAS9780739309537

More Information About This Seller | Ask Bookseller a Question

Buy New
US$ 13.14
Convert Currency

Add to Basket

Shipping: FREE
From United Kingdom to U.S.A.
Destination, Rates & Speeds

6.

Blanchard, Kenneth
Published by Random House Audio (2004)
ISBN 10: 0739309536 ISBN 13: 9780739309537
New Quantity Available: 4
Seller
Murray Media
(North Miami Beach, FL, U.S.A.)
Rating
[?]

Book Description Random House Audio, 2004. Audio CD. Book Condition: New. Bookseller Inventory # 0739309536

More Information About This Seller | Ask Bookseller a Question

Buy New
US$ 10.23
Convert Currency

Add to Basket

Shipping: US$ 2.99
Within U.S.A.
Destination, Rates & Speeds

7.

Kenneth H. Blanchard
Published by Random House USA Inc, United States (2004)
ISBN 10: 0739309536 ISBN 13: 9780739309537
New Quantity Available: 10
Seller
Book Depository hard to find
(London, United Kingdom)
Rating
[?]

Book Description Random House USA Inc, United States, 2004. Audio. Book Condition: New. abridged edition. 142 x 124 mm. Language: English . This book usually ship within 10-15 business days and we will endeavor to dispatch orders quicker than this where possible. Brand New Book. Told in the parable style of The One Minute Manager, RAVING FANS uses a brilliantly simple and charming story to teach listeners how to define vision, learn what a customer really wants, institute effective systems, and make Raving Fan Service a constant feature--not just another program of the month. America is in the midst of a service crisis that has left a wake of disillusioned customers from coast to coast. RAVING FANS includes startling tips and innovative techniques that can help anyone create a revolution in any workplace--and turn their customers into raving, spending fans. Bookseller Inventory # BTE9780739309537

More Information About This Seller | Ask Bookseller a Question

Buy New
US$ 14.28
Convert Currency

Add to Basket

Shipping: FREE
From United Kingdom to U.S.A.
Destination, Rates & Speeds

8.

Ken Blanchard
ISBN 10: 0739309536 ISBN 13: 9780739309537
New Quantity Available: 1
Seller
Grand Eagle Retail
(Wilmington, DE, U.S.A.)
Rating
[?]

Book Description Compact Disc. Book Condition: New. 144mm x 10mm x 144mm. Compact Disc. Told in the parable style of "The One Minute Manager," RAVING FANS uses a brilliantly simple and charming story to teach listeners how to define vision, learn what a customer .Shipping may be from multiple locations in the US or from the UK, depending on stock availability. 0.195. Bookseller Inventory # 9780739309537

More Information About This Seller | Ask Bookseller a Question

Buy New
US$ 15.55
Convert Currency

Add to Basket

Shipping: FREE
Within U.S.A.
Destination, Rates & Speeds

9.

Blanchard, Kenneth
ISBN 10: 0739309536 ISBN 13: 9780739309537
New Quantity Available: > 20
Seller
Paperbackshop-US
(Wood Dale, IL, U.S.A.)
Rating
[?]

Book Description 2004. CD. Book Condition: New. New Book. Shipped from US within 10 to 14 business days. Established seller since 2000. Bookseller Inventory # VR-9780739309537

More Information About This Seller | Ask Bookseller a Question

Buy New
US$ 11.85
Convert Currency

Add to Basket

Shipping: US$ 3.99
Within U.S.A.
Destination, Rates & Speeds

10.

Rick Adamson
Published by Random House Audio
ISBN 10: 0739309536 ISBN 13: 9780739309537
New Quantity Available: 20
Seller
BuySomeBooks
(Las Vegas, NV, U.S.A.)
Rating
[?]

Book Description Random House Audio. No binding. Book Condition: New. Audio CD. Dimensions: 5.6in. x 4.9in. x 0.4in.Told in the parable style of The One Minute Manager, RAVING FANS uses a brilliantly simple and charming story to teach listeners how to define vision, learn what a customer really wants, institute effective systems, and make Raving Fan Service a constant feature--not just another program of the month. America is in the midst of a service crisis that has left a wake of disillusioned customers from coast to coast. RAVING FANS includes startling tips and innovative techniques that can help anyone create a revolution in any workplace--and turn their customers into raving, spending fans. This item ships from multiple locations. Your book may arrive from Roseburg,OR, La Vergne,TN. Audio CD. Bookseller Inventory # 9780739309537

More Information About This Seller | Ask Bookseller a Question

Buy New
US$ 11.96
Convert Currency

Add to Basket

Shipping: US$ 3.95
Within U.S.A.
Destination, Rates & Speeds

There are more copies of this book

View all search results for this book