Items related to Profitable Customer Care
The main objectives of Profitable Customer Care are to enhance a company's reputation and also to increase its profits, Profitable Customer Care is about satisfying all the needs of the customer, by all the employees, in all the departments of a company. This book is a training manual for all managers to ensure that customer care works in their departments, by motivating, training, and appraising those people responsible for customer care.
Tack includes chapters on communication, service, the salesman and telephone customer care. With valuable contributions from experts in the Tack Organization, this book covers every aspect of implementing customer care successfully.
Tack includes chapters on communication, service, the salesman and telephone customer care. With valuable contributions from experts in the Tack Organization, this book covers every aspect of implementing customer care successfully.
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- PublisherButterworth-Heinemann
- Publication date1992
- ISBN 10 0750603968
- ISBN 13 9780750603966
- BindingHardcover
- Number of pages249
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Profitable Customer Care
Published by
Butterworth-Heinemann
(1992)
ISBN 10: 0750603968
ISBN 13: 9780750603966
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Hardcover
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Book Description Condition: Good. Your purchase helps support Sri Lankan Children's Charity 'The Rainbow Centre'. Ex-library, so some stamps and wear, but in good overall condition. Our donations to The Rainbow Centre have helped provide an education and a safe haven to hundreds of children who live in appalling conditions. Seller Inventory # Z1-K-012-02869
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Profitable Customer Care
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Butterworth-heinemann, Oxford
(1992)
ISBN 10: 0750603968
ISBN 13: 9780750603966
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Book Description Hard Cover. Condition: Very Good. Dust Jacket Condition: Very Good. spine sunned. Size: 8vo - over 7¾" - 9¾" tall. Seller Inventory # 8186
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Profitable Customer Care
Published by
Butterworth-Heinemann
(1992)
ISBN 10: 0750603968
ISBN 13: 9780750603966
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Hardcover
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Book Description Hardcover. Condition: Good. Good. book. Seller Inventory # D7S9-1-M-0750603968-3
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