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"Finally, a book that puts our cross-generational stereotypes to rest. Deal brings savvy observations and good data to the task of teaching us how to lead a multigenerational workforce effectively."
—Joan V. Gallos, professor of leadership, Henry W. Bloch School of Business and Public Administration, University of Missouri-Kansas City
"Helps leaders of different generations understand each other. Should be required reading for leaders who coach multigenerational teams!"
—Marshall Goldsmith, coauthor of The Leader of the Future 2 and What Got You Here Won't Get You There
"Reading Retiring the Generation Gap helped me understand my coworkers and my children. If you start it you'll be hooked—and helped."
—Ray E. Johnson, director of organizational development—global human resources, SC Johnson
"Using seven years of research that is clear and convincing, Jennifer Deal shows that many commonly held beliefs about generational differences are more myth than fact. Written in an accessible, easy-to-read style, Retiring the Generation Gap offers important insights to all who relate—in work and in life—to those from other generations."
—Russ S. Moxley, author, Leadership and Spirit
"This book takes the topic of generational differences in the workplace head-on. The author uses a solidly empirical, completely practical, and sometimes humorous approach to target—and often shoot holes in—the myths and stereotypes that exist in virtually all organizations. The insights will help any professional create a more collaborative and cohesive workplace. This is a must, not just for HR professionals but for anyone who works in a diverse environment."
—Jeff Harper, head of human resources, Worldwide Studios
Everybody knows that the "generation gap" between younger and older people causes stress and frustration at work. Are the differences people complain about just a big misunderstanding, or are they real? And most important, how can you use similarities and differences among the generations to be more effective in your organization?
Jennifer Deal explains what can be done to retire the generation gap. Based on seven years of research on more than 3,000 leaders,?Retiring the Generation Gap?reveals the truth about generational conflicts at work—and what you can do about them. Written in a highly accessible (and often witty) style, this groundbreaking book addresses a number of generational issues. Deal provides a description of each issue, a summary of the relevant research results, a principle that can be applied to resolve (or at least mitigate) the issue, and practical advice for applying the principle in the workplace. Applying these principles will help everyone to work with, work for, attract, manage, retain, and develop leaders of all generations.
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