The Squeaky Wheel: Complaining the Right Way to Get Results, Improve Your Relationships, and Enhance Self-Esteem - Softcover

Winch Ph.D., Guy

Softcover

ISBN 10: 0802778224 ISBN 13: 9780802778222

Publisher: Walker Books, 2012

Synopsis

We complain about everything, often neither expecting nor getting meaningful resolutions. Wasting time and energy on unproductive complaints can take an emotional toll on our moods and well-being. Psychotherapist Guy Winch offers practical and psychologically grounded advice on how to determine what to complain about and how to convey our complaints in ways that encourage cooperation and remedies to our dissatisfactions. Whether we're dealing with a rude store clerk, a bureaucrat, a coworker, a friend or family member, complaining constructively can be empowering and can significantly strengthen our personal, familial, and work relationships.

About this title

About the Author:

Guy Winch, Ph.D., received a doctorate in clinical psychology from New York University, completed a postdoctoral fellowship in family and couple therapy, and has been using complaints as a therapeutic tool in his psychotherapy practice for more than a decade. He also dabbles in stand-up comedy. This is his first book.

Review:

“Excellent for all disgruntled souls out there.” ―Library Journal

“Kicking and screaming not doing the trick? Try a complaint sandwich!” ―Elle

“The Squeaky Wheel is wonderful, loaded with psychological insights and practical tips to help us deal with life's annoyances. It's also laugh-out-loud fun to read!” ―Rita Emmett, author of The Procrastinator's Handbook

“Competent complainers are made, not born. With Dr. Guy Winch as a ‘complaining coach,' readers can master this elusive but essential skill, so central to self-assertion and finding one's adult voice.” ―Jeanne Safer, Ph.D., author of The Normal One

“Americans spend an amazing amount of their time complaining – yet are usually no good at it. The Squeaky Wheel will show you how to complain in a constructive manner. You won't demand your money back!” ―Gregg Easterbrook, author, Sonic Boom

“The Squeaky Wheel is a great read! Smart, funny and full of practical advice. I loved learning ‘complaining skills.'” ―Esther Perel, author of Mating in Captivity: Unlocking Erotic Intelligence

“Guy Winch has brought a new twist to complaints that I've never seen in thirty years in the field. He clearly outlines--using entertaining stories--new methods and benefits for both consumers and those dealing with complaints. This is the most stimulating contribution to the field in a decade.” ―John Goodman, vice chairman, TARP Worldwide

“The Squeaky Wheel offers the best ways to complain without, well, complaining.” ―Women's Day

“Not only does Winch provide the recipe for "a complaint sandwich," (a novel, step-by-step process for complaining, using the parts of a sandwich that correspond to the components of a complaint), but he also focus on effectively interacting with loved ones, customer service reps, and our communities. His conversational tone is infused with humor, making his first book a thoroughly enjoyable read.” ―Publishers Weekly

About this edition

• Publisher: Walker Books
• Publication date: 2012
• ISBN 10: 0802778224
• ISBN 13: 9780802778222
• Binding: Paperback
• Number of pages: 304