This new and expanded edition of the widely influential WORLD CLASS QUALITY not only provides more techniques and case studies, but also extends them into new areas (such as the service sector) and shows how to use them in a wider variety of applications. A new coaching emphasis makes it easy for managers to make these tools available at all levels of a company and even to customers and suppliers. The book also offers: * A practical way to secure top management commitment and make "Design of Experiments" a way of life at any company * A new reliability technique that simulates field failures at the design stage so they can be prevented before production * A new chapter summarizing related quality management and control techniques, making this an essential book for managers concerned with quality.
"synopsis" may belong to another edition of this title.
"The book that crowned the quality revolution (with over 100,000 copies sold since 1991) is poised to make it happen all over again.
This new and expanded edition of the widely influential World Class Quality not only provides more techniques and case studies, but also extends them into new areas (such as the service sector) and shows how to use them in a wider variety of applications. A new coaching emphasis makes it easy for managers to make these tools available at all levels of a company and even to customers and suppliers. The book also offers:
* A practical way to secure top management commitment and make ""Design of Experiments"" a way of life at any company
* A new reliability technique that simulates field failures at the design stage so they can be prevented before production
* A new chapter summarizing related quality management and control techniques, making this an essential book for managers concerned with quality."
"Keki R. Bhote (Glencoe, IL) is president of Keki R. Bhote Associates, a consulting group specializing in quality and productivity improvement.
Adi K. Bhote (Schaumburg, IL) is a senior corporate consultant in quality and productivity improvement at Motorola."
"About this title" may belong to another edition of this title.
Shipping:
US$ 4.00
Within U.S.A.
Book Description Hardcover. Condition: new. New. Fast Shipping and good customer service. Seller Inventory # Holz_New_0814404278
Book Description Condition: new. Seller Inventory # newMercantile_0814404278
Book Description Hardcover. Condition: new. New Copy. Customer Service Guaranteed. Seller Inventory # think0814404278
Book Description Condition: new. Seller Inventory # FrontCover0814404278
Book Description Hardcover. Condition: new. New. Seller Inventory # Wizard0814404278
Book Description Hardcover. Condition: new. Prompt service guaranteed. Seller Inventory # Clean0814404278
Book Description Condition: New. New. In shrink wrap. Looks like an interesting title! 1.85. Seller Inventory # Q-0814404278
Book Description Hardcover. Condition: New. Brand New!. Seller Inventory # VIB0814404278
Book Description Condition: New. Book is in NEW condition. Seller Inventory # 0814404278-2-1