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Answering the call for fresh insight into what it takes to effectively manage in this complex landscape, EMOTIONAL INTELLIGENCE FOR MANAGING RESULTS IN A DIVERSE WORLD brings together a unique combination--the key principles of emotional intelligence and the fundamentals of diversity and difference. With practical how-tos, action tips, assessment tools, and plenty of workplace examples, this cohesive system offers managers, supervisors, team leaders, and human resource professionals a proven framework and actionable strategies for developing the critical competencies needed for success: empathy, cross-cultural communication, and conflict resolution skills that produce hard results in business.
EMOTIONAL INTELLIGENCE FOR MANAGING RESULTS IN A DIVERSE WORLD delivers a proven approach to capturing and using the energy of emotions to bridge difference, turn difficult relationships into satisfying ones, and create a healthier workplace and a more effective organization.
EMOTIONAL INTELLIGENCE FOR MANAGING RESULTS IN A DIVERSE WORLD answers the call for fresh insight into what it takes to manage the ambiguity in this complex landscape. It combines hard evidence from organizations across America, hands-on exercises, checklists, and assessment tools to deliver a unique model combining the key principles of EQ and the fundamentals of diversity and difference. For managers, supervisors, team leaders, and human resource professionals alike, the authors' proven framework and actionable strategies chart a clear course for developing the critical competencies needed to create better working relationships, healthier, more satisfying workplaces, and more effective organizations.
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Book Description Paperback. Condition: new. Paperback. Whether you work group stretches from here to Dubai or can easily meet in a conference room down the hall, anger and frustration are easy to come by when others don't do things your way, follow directions, or respond the way you think they should. But when emotions manage workplace relationships, the result is conflict, disengagement, and low morale. Emotional Intelligence for Managing Results in a Diverse World delivers a novel prescription for managing effectively in today's workplace: Use the dynamic principles of EQ plus insights from the author's pioneering diversity work to increase your competence in managing emotions and enhance your effectiveness in work, relationships, and life. The book also gives you the know-how to use this approach in coaching and developing others to help them be more successful on the job. Emotional Intelligence for Managing Results in a Diverse World delivers a novel prescription for managing effectively in todays workplace. The book also gives you the know-how to use this approach in coaching and developing others to help them be more successful on the job. Shipping may be from multiple locations in the US or from the UK, depending on stock availability. Seller Inventory # 9780891063940
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