Plenty of books have been written on leadership, but few have told the brutal and funny truth quite like Hey Cupcake! We Are ALL Leaders. Bringing back the trademark slightly sarcastic style that readers loved in Eat THAT Cookie!, Liz focuses on bringing out the great leader that exists in all of us.
Funny, uplifting and relatable, Hey Cupcake! is packed with hilarious anecdotes and solid advice from Liz's own experiences as a leader. Though much of her career has been spent in the healthcare industry, the insights she has learned (usually the hard way!) throughout her career will benefit leaders in every industry and at every level. Readers will learn:
How to GET OVER IT and help your employees get over it, too (Liz coins a new phrase, Pink ROBE Rage )
Liz's amusing approach to managing change (it involves the acronym BARF)
How to keep your team from descending into the deep, dark Valley of Despair
Why (upfront) buy-in is BS: Just ask the Hello Police!
How to deal with problem employees and button pushers (Evil Queens, Wicked Poisoners, Calamity Janes, and more)
Why we naturally fall back on We vs. They and how to stop it now
How to practice the art of butt-kissing with a purpose (and other forms of managing up your own leader!)
A quick and easy test that will help you hire the right people
How an ugly red nightgown can teach us to tell others what we really need
Why sometimes being a great leader resembles curbside clean up
Hey Cupcake! is a wake-up call for leaders to move beyond what holds them back and get on with making work better. Leadership doesn t have to be daunting. In fact, when you stop being afraid to laugh at yourself, it can be downright fun.
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She's also been a longtime hospital officer who helped raise service scores at Chicago, Illinois Holy Cross Hospital from the 5th to the 99th percentile in just a few years. Her work as vice president of patient care and as the director of emergency services was one of the key reasons Holy Cross won Fortune Magazine s Enterprise Award for Best Business Practices in 1996.
Today, she uses that expertise to inspire other organizations interested in building a culture where excellence is driven by strong leaders and engaged employees. As author of the award winning book, Eat THAT Cookie! How Workplace Positivity Pays Off...For Individuals, Teams and Organizations, she talks about how it is possible to create a positive workforce in difficult times. In 2010 Eat THAT Cookie! was named as winner of the American Journal of Nursing Book of the Year award in the leadership and management category.
Many audiences describe Liz's presentations as uplifting, motivational and fun. However they also clearly respect her practical and experience-based style. You're sure to enjoy her creative and viable suggestions for addressing some of the difficult issues facing organizations today.
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