Patient-Centred Health Care: Achieving Co-ordination, Communication and Innovation (Organizational Behaviour in Healthcare) - Hardcover

Hardcover

ISBN 10: 1137308923 ISBN 13: 9781137308924

Publisher: Palgrave Macmillan, 2013

Synopsis

There are four core themes developed in this book which deal with critical issues, models, theories and frameworks. These expound understandings of patient centred care and the processes, practices and behaviours supporting its attainment: conceptions and cultures of patient-centred care, coordination, communication, innovation.

About this title

About the Author:

Mary A. Keating is Associate Professor of Human Resource Management at the School of Business in Trinity College, Ireland. Her research interests include cross-cultural management and human resource strategy in healthcare. She is the Irish coordinator for the GLOBE (Global Leadership and Organizational Effectiveness) project.

Aoife McDermott is Lecturer in Human Resource Management at Cardiff Business School, UK. Her research interests concern the role of people management and leadership in health service organization, delivery, improvement and policy implementation. With colleagues, her current work is exploring cross-national differences in quality and safety practices in hospitals.

Kathleen Montgomery is Edward A. Dickson Emerita Professor at University of California, USA, and Honorary Associate of the Centre for University of Sydney, Australia. She received her PhD in Sociology from New York University, USA. Her research interests include issues of trust and integrity within professional-organizational relationships and patient-provider encounters.

About this edition

• Publisher: Palgrave Macmillan
• Publication date: 2013
• ISBN 10: 1137308923
• ISBN 13: 9781137308924
• Binding: Hardcover
• Number of pages: 269
• Editor: Keating M., McDermott A., Montgomery K.