About the Author:
Carol M. Cram is the author of more than 35 textbooks on computer applications, business communications, and Internet-related subjects. Carol is also a well-recognized and respected faculty member at Capilano College in North Vancouver, where she currently serves as the Convenor of the Executive Support Program, the Program Consultant for Business and Computers in Continuing Education, and as an instructor of business and computer-related courses.
Lisa Friedrichsen is a professor at Johnson County Community College in Overland Park, Kansas, where she teaches database and web development classes. As an author, she has written several prominent Access, Office and Web-related textbooks. Ms. Friedrichsen combines her ability to teach with extensive industry experience to create clear, practical presentations. She has a B.S. in engineering from Iowa State University and an M.B.A. from Drake University. She worked for a decade at IBM Corporation before becoming a consultant, author and college professor.
Lynn Wermers is a professor in the Computer Science Department at North Shore Community College in Massachusetts, where she teaches IT, data management, data analysis and web development courses. She also teaches part-time in the math department for the College of Professional Studies at Northeastern University. Ms. Wermers has authored numerous leading books that focus on Excel for Cengage Learning.
Review:
"I like the very user-friendly approach and layout of the Illustrated book, as well as the pedagogy - the review skills and concepts. The students are reading and using the extra tips and information in the margins, which is a surprise to me because with the previous book I used they were overwhelmed by too much information. This 'hits it'."
"My custom Illustrated books cover the material well. My students tell me that they are written in a way they can understand. The books give excellent material but leaves the instructor room for innovative projects. The exercises are great learning tools. When the students tell me they are reading the text, I know we have made a good choice."
"Very user-friendly for students. Good graphics and activities. Provides the concepts in a way students understand."
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