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In this fully updated Fourth Edition of Intercultural Communication, author James W. Neuliep provides a clear contextual model (visually depicted by a series of concentric circles) for examining communication within cultural, microcultural, environmental, sociorelational, and perceptual contexts. Beginning with the broadest context-the cultural component of the model-the book progresses chapter by chapter through the model, to the most specific traits of communication, verbal and nonverbal messages. Each chapter focuses on one context and explores the combination of factors within that context, including setting, situation, and circumstances. Highlighting values, ethnicity, physical geography, and attitudes, the book examines means of interaction, including body language, eye contact, and the exchange of words, as well as the stages of relationships, cross-cultural management, intercultural conflict, and culture shock.

Features

  • Features a new chapter on Cross-Cultural Conflict (Chapter 10) that includes discussions of face-negotiation theory, facework and facework strategies, conflict communication styles, and cultural preferences for conflict styles
  • Includes new sections on White/European American culture, an expanded discussion of Arab Americans, new material on Indian culture, and an expanded discussion on Chinese groups and communication, especially as it pertains to the business world
  • Includes new discussion questions at the end of each chapter that ask students to critically think about the chapter material
  • Offers realistic, cross-cultural dialogues throughout the book to demonstrate how key theoretical concepts manifest themselves in human interaction.
  • Includes self-assessment instruments that measure concepts such as intercultural communication apprehension, ethnocentrism, individualism, and collectivism to help students understand themselves and evaluate their skill development

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About the Author:

James W. Neuliep (Ph.D., University of Oklahoma) conducts research and teaches courses in intercultural communication, communication theory, communication apprehension, ethnocentrism, and research methods at St. Norbert College. In addition to his introductory intercultural communication textbook, he was also written an introductory communication theory textbook and his research has appeared in many respected journals. He is the former editor of the Journal of Intercultural Communication Research and has served on the editorial boards of: Communication Studies; Journal of Communication; Journal of Applied Communication Research; Journal of Social Behavior and Personality; Communication Quarterly.

 

Review:
"This text seems perfectly geared to the current generation of highly pragmatic students, who are eager for structure, for information that is organized and repeated for easy assimilation, and for steady readouts on how they are doing." -TECHNICAL COMMUNICATION -- Deborah C. Andrews * Technical Communication *

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  • PublisherSage Publications
  • Publication date2008
  • ISBN 10 1412967708
  • ISBN 13 9781412967709
  • BindingPaperback
  • Edition number4
  • Number of pages432
  • Rating

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