Pursuit of Quality in Higher Education: Case Studies in Total Quality Management: New Directions for Institutional Research, Number 78 - Softcover

Teeter, Deborah J.; Lozier, G. Gregory

9781555426934: Pursuit of Quality in Higher Education: Case Studies in Total Quality Management: New Directions for Institutional Research, Number 78

Softcover

ISBN 10: 155542693X ISBN 13: 9781555426934

Publisher: Jossey-Bass, 1993

Through a series of vignettes, this volume provides valuable insights into the experiences of colleges and universities that are applying the principles of Total Quality Management (TQM) to higher education. Each vignette presents a different aspect of TQM regarding issues of organization, training, use of tools or methodologies, the language of TQM, or the challenges in transforming organizational cultures. Many vignettes conclude with a synopsis of the lessons learned.

This is the 78th issue of the quarterly journal New Directions for Institutional Research.

"synopsis" may belong to another edition of this title.

From the Back Cover:

Through a series of vignettes, this volume of New Directions for Instituional Research provides valuable insights into the experiences of colleges and universities that are applying the principles of Total Quality Management (TQM) to higher education. Each vignette presents a different aspect of TQM regarding issues of organization, training, use of tools or methodologies, the language ot TQM, or the challenges in transforming organizational cultures. Many vignettes conclude with a synopsis of the lessons learned. This is the 78th issue of the quarterly journal New Directions for Institutional Research. For more information on the series, please see the Journals and Periodicals page.

About the Author:

DEBORAH J. TEETER director of institutional research and planning at The University of Kansas, Lawrence. G. GREGORY LOZIER is executive director of planning and analysis and a member of the graduate faculty in higher education at The Pennsylvania State University.

"About this title" may belong to another edition of this title.