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Call Center Success: Essential Skills for CSRs (CRISP FIFTY-MINUTE SERIES) - Softcover

Finch, Lloyd C.

 
9781560525783: Call Center Success: Essential Skills for CSRs (CRISP FIFTY-MINUTE SERIES)
Softcover
ISBN 10: 1560525789 ISBN 13: 9781560525783
Publisher: Crisp Pub Inc, 2000
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Master the skills needed to face the challenges of a Customer Service Representative position. Guaranteed to turn out top-notch CSRs. Handle calls professionally and effectively. Learn how to keep a positive attitude, even in the most trying situations. Create a self-improvement plan for better service.

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  • PublisherCrisp Pub Inc
  • Publication date2000
  • ISBN 10 1560525789
  • ISBN 13 9781560525783
  • BindingPaperback
  • Edition number1
  • Number of pages122

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Finch, Lloyd C.
Published by Crisp Pub Inc (2000)
ISBN 10: 1560525789 ISBN 13: 9781560525783
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