Cultural Intelligence: People Skills for Global Business - Softcover

Thomas, David C; Inkson, Kerr

Softcover

ISBN 10: 1576752569 ISBN 13: 9781576752562

Publisher: Berrett-Koehler Publishers, 2004

Synopsis

Much more than simply a list of protocols, Cultural Intelligence helps readers develop a mind-set that can be applied to any number of countries, cultures, and business situations. It is a systematic way to approach the tremendous variety of interactions and challenges that business people must face around the world - much easier and more realistic than documenting every trait of every culture and preparing to cater to each. This book presents a three-stage process for becoming culturally intelligent. These steps involve learning the fundamental principles of cross-cultural interactions, such as what cultures are, how they might vary, and how they affect behavior; practicing mindfulness and paying attention in a reflective and creative way to cues; and developing a repertoire of behavioral skills that can be adapted to different situations. It takes time and effort to develop high cultural intelligence, but this book helps readers with the right attitude begin this rewarding experience.

About this title

About the Author:

David C. Thomas is the Beedie Professor of International Management at Simon Fraser University, Vancouver, Canada.

Kerr Inkson is an emeritus professor and research advisor at the University of Auckland Business School in New Zealand.

Review:

“Coaches all of us on how to live and work more effectively in a world economy that no longer recognizes nor understands borders.”
—Nancy J. Adler, S. Bronfman Chair in Management, McGill University

“Peppered throughout with fascinating stories and anecdotes, this book is as entertaining as it is instructive.”
—David Ryback, Business to Business magazine

“Highly recommended reading for business people and as a supplemental reading in courses on international business.”
—Library Journal

About this edition

• Publisher: Berrett-Koehler Publishers
• Publication date: 2004
• ISBN 10: 1576752569
• ISBN 13: 9781576752562
• Binding: Paperback
• Number of pages: 222