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Would you like to learn how to book your hotel at or near 100 percent year-round while increasing rates? Do want to learn how to tell the hotel booking companies what rates and allotments you are willing to give them in your next round of contracts? This book will show you how to take control of your business while taking advantage of every opportunity to maximize occupancy and profitability. It explores how to train and retain the best employees, how to deal with travel agents, the GDS, and hotel booking companies, and how to maximize room revenues, generate repeat business, and create better first-class services. Here you will find the real answers to remaining profitable and busy year-round, how to make every client feel like a VIP, and how to become a true leader in the hospitality industry today.
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Review:
"Jerry Pinault has contributed greatly to the cause of first-class hospitality in Miami Beach both as a hotel manager and as a member of various tourism boards. He is a credit to everything that South Florida tourism represents!" --Matti H. Bower Mayor of the City of Miami Beach
"Jerry Pinault's belief in first-class hospitality is the driving force behind everything that he represents for Miami Beach, and he continues to develop new ways to increase business, making for very exciting times in the hospitality industry today! He believes in the team concept of hospitality, and through the team every aspect of Guest Services, Operations, Sales & Marketing, Reservations, and the Front Office comes together to make each guest's stay truly memorable!" --Janine De Gennaro Senior Marketing Manager, Lib/Go Travel & GoGo Worldwide Vacations
"Jerry's thorough knowledge and understanding of the hospitality industry makes this book an essential read for hotel students and professionals who want to take their company to the top!" --Jim Kitchen President, Spring Break Travel
"Jerry Pinault's belief in first-class hospitality is the driving force behind everything that he represents for Miami Beach, and he continues to develop new ways to increase business, making for very exciting times in the hospitality industry today! He believes in the team concept of hospitality, and through the team every aspect of Guest Services, Operations, Sales & Marketing, Reservations, and the Front Office comes together to make each guest's stay truly memorable!" --Janine De Gennaro Senior Marketing Manager, Lib/Go Travel & GoGo Worldwide Vacations
"Jerry's thorough knowledge and understanding of the hospitality industry makes this book an essential read for hotel students and professionals who want to take their company to the top!" --Jim Kitchen President, Spring Break Travel
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- PublisherAmerican Book Publishing
- Publication date2009
- ISBN 10 1589824989
- ISBN 13 9781589824980
- BindingPaperback
- Number of pages276
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First-class Hospitality Reservations Management in the 21st Century
Published by
American Book Publishing
(2009)
ISBN 10: 1589824989
ISBN 13: 9781589824980
Used
PAPERBACK
Quantity: 1
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Book Description PAPERBACK. Condition: Very Good. 1589824989 Very Good; Softcover; 2009, American Book Publishing; Light wear to covers; Pages clean & unmarked; Good binding with straight spine; Reddish covers with title in tan lettering; 276 pages; "First-Class Hospitality Reservations Management in the 21st Century," by Geral John Pinault. Seller Inventory # SKU-E5204706291
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Stock Image
First-class Hospitality Reservations Management in the 21st Century
Published by
American Book Publishing
(2009)
ISBN 10: 1589824989
ISBN 13: 9781589824980
Used
paperback
Quantity: 1
Seller:
Rating
Book Description paperback. Condition: Very Good. Very Good. book. Seller Inventory # ERICA79115898249894
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US$ 150.08
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