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Funeral Home Customer Service from A-Z: Creating Exceptional Experiences for Today's Families - Hardcover

Wolfelt, Alan D., Ph.D.

 
9781879651210: Funeral Home Customer Service from A-Z: Creating Exceptional Experiences for Today's Families
Hardcover
ISBN 10: 1879651211 ISBN 13: 9781879651210
Publisher: Companion Pr, 2001
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This resource for funeral homes explains the evolution and expectations of today's experienced, economy-minded customer. Offering practical advice for exceeding these new expectations every step of the way, this must-read for funeral directors and funeral home owners describes the type of funeral service care that new consumers want and techniques for providing it.

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  • PublisherCompanion Pr
  • Publication date2001
  • ISBN 10 1879651211
  • ISBN 13 9781879651210
  • BindingHardcover
  • Number of pages240

Other Popular Editions of the Same Title

9781879651449: Funeral Home Customer Service A–Z: Creating Exceptional Experiences for Today's Families

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ISBN 10:  1879651440 ISBN 13:  9781879651449
Publisher: Companion Press, 2005
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