Recent government initiatives have highlighted the importance of taking account of service users views to improve the quality of their care.
Aims to improve the quality of service provided.
Commissioned by the National Institute for Health and Clinical Excellence (NICE).
The CD-ROM contains all of the evidence on which the recommendations are based. This material is not available anywhere else.
Related titles
RCPsych Publications have co-published all other titles in this series, recent ones being: Common Mental Health Disorders (ISBN 9781908020314) and Psychosis with Coexisting Substance Misuse (ISBN 9781908020307). Also, Intelligent Kindness: Reforming the Culture of Healthcare (ISBN 9781908020048).
RCPsych Publications is the publishing arm of the Royal College of Psychiatrists (based in London, United Kingdom), which has been promoting excellence in mental health care since 1841. Produced by the same editorial team who publish The British Journal of Psychiatry, they sell books for both psychiatrists and other mental health professionals; and also many written for the general public. Their popular series include the College Seminars Series, the NICE mental health guidelines and the Books Beyond Words series for people with intellectual disabilities.
RCPsych publishes in all areas of psychiatry and mental health, including but not limited to:
Clinical psychiatric practice
Intellectual disability
Mental health services for children, adolescents, adults and the elderly
Psychopharmacology
Psychotherapy
Rehabilitation psychiatry
Family mental health
Service provision
RCPsych Publications books can help with the following disorders:
Addictions
Affective disorders
Attention deficit hyperactivity disorder (ADHD)
Bereavement
Borderline personality disorder
Cognitive-behavioral therapy (CBT)
Dementia
Depression
Eating disorders
Perinatal psychiatric disorder
Post-traumatic stress disorder (PTSD)
Psychosis
Schizophrenia
Sleep problems
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Book Description Condition: Fine. New paperback. May show some slight shelf wear but content fine and unread. Includes CD. Seller Inventory # C186697
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Book Description Paperback. Condition: Very Good. This NICE guidance is the first of its kind to assess the evidence for improving service users' experience of health services. A number of recent government initiatives have highlighted the importance of taking service users' views and experiences of UK healthcare services into account, in order to improve the quality of their care - yet more remains to be done. This is particularly the case for users of mental health services, many of whom have high levels of contact with services, can experience stigma and can be detained under the Mental Health Act. With almost a quarter of adults in England having a diagnosis of a mental health problem, improving their experience of care is of paramount importance. This book examines the evidence for and gives recommendations on how to improve the quality of mental health services provided in seven main areas: access to community care; assessment (non-acute); community care; assessment and referral in crisis; hospital care; discharge and transfer of care; and detention under the Mental Health Act. It also makes recommendations across the whole of the care pathway, with a particular focus on improving the relationship between the mental health service user and healthcare professional. The book details the methodology developed for this unique piece of guidance. An accompanying CD-ROM contains all the data used as evidence. The guidance is intended for all mental health professionals working in secondary care, commissioners and service providers. The book has been read, but is in excellent condition. Pages are intact and not marred by notes or highlighting. The spine remains undamaged. Seller Inventory # GOR005763419