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Managing Information Quality: Increasing the Value of Information in Knowledge-intensive Products and Processes - Hardcover
The 2nd edition of this book shows how the quality of information can be improved in such knowledge-intensive processes as on-line communication, strategy, product development, or consulting. The text offers proven principles for applying information quality management to a variety of information products. Case studies show how information quality management can increase satisfaction of knowledge workers and information consumers. Includes much new material.
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From the reviews of the second edition:
"Eppler’s framework is fairly intuitive and sound. ... He provides numerous definitions, diagrams, and tables to illustrate the similarities and differences between his own and others’ perspectives. ... I would recommend Eppler’s book for chief information officers. ... The framework and the illustrative case studies would likely prove useful for senior mangers to employ in improving information quality within the areas of their immediate control and responsibility." (Colleen Coleman, Technical Communication, Vol. 54 (4), 2007)
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- PublisherSpringer
- Publication date2006
- ISBN 10 3540314083
- ISBN 13 9783540314080
- BindingHardcover
- Edition number2
- Number of pages410
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Managing Information Quality
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Managing Information Quality: Increasing the Value of Information in Knowledge-intensive Products and Processes by Eppler, Martin J. [Hardcover ]
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Managing Information Quality
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Managing Information Quality: Increasing the Value of Information in Knowledge-intensive Products and Processes
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(2006)
ISBN 10: 3540314083
ISBN 13: 9783540314080
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MANAGING INFORMATION QUALITY: IN
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