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Libraries from ancient times exist to serve the information needs of users. Accessibility of information is not a new concept; it exists through decades. Libraries being a service agency serve an important role of providing access to valuable information sources through rendering library services and also supporting research work of academicians in the nation. Libraries are the entities which need constant up gradations to be able to meet the growing expectations of their users. Users are expecting more things from the library along with the books. Accessibility to the required information at a fast rate as well as quick response to the query is the expectation of users.The libraries need to introduce such type of services which should match the expectations of the present users. Therefore for monitoring, meeting, and exceeding the needs of the customers; assessing library services has become essential.Assessing service quality in select Management Institutional Libraries will not only benefit the LIS professionals but also the parent organisations and academic community which are the ultimate beneficiaries of this work.
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About the Author:
DR.(Mrs.) Meenal Oak is a Librarian/Associate Professor at MES's IMCC, Pune, India from the last 18 years & has a teaching experience of 16 Years. A Ph.D. holder in LIS from University of Pune; her 1st book (Ph.D. research work) has been published by LAP LAMBERT, Germany. Her research work has been published in International Peer reviewed Journals.
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- PublisherLAP LAMBERT Academic Publishing
- Publication date2014
- ISBN 10 3659566225
- ISBN 13 9783659566226
- BindingPaperback
- Number of pages96
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Book Description Taschenbuch. Condition: Neu. This item is printed on demand - it takes 3-4 days longer - Neuware -Libraries from ancient times exist to serve the information needs of users. Accessibility of information is not a new concept; it exists through decades. Libraries being a service agency serve an important role of providing access to valuable information sources through rendering library services and also supporting research work of academicians in the nation. Libraries are the entities which need constant up gradations to be able to meet the growing expectations of their users. Users are expecting more things from the library along with the books. Accessibility to the required information at a fast rate as well as quick response to the query is the expectation of users.The libraries need to introduce such type of services which should match the expectations of the present users. Therefore for monitoring, meeting, and exceeding the needs of the customers; assessing library services has become essential.Assessing service quality in select Management Institutional Libraries will not only benefit the LIS professionals but also the parent organisations and academic community which are the ultimate beneficiaries of this work. 96 pp. Englisch. Seller Inventory # 9783659566226
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Assessment of Service Quality: : a Case Study of Management Institute Libraries in India
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Book Description Taschenbuch. Condition: Neu. nach der Bestellung gedruckt Neuware - Printed after ordering - Libraries from ancient times exist to serve the information needs of users. Accessibility of information is not a new concept; it exists through decades. Libraries being a service agency serve an important role of providing access to valuable information sources through rendering library services and also supporting research work of academicians in the nation. Libraries are the entities which need constant up gradations to be able to meet the growing expectations of their users. Users are expecting more things from the library along with the books. Accessibility to the required information at a fast rate as well as quick response to the query is the expectation of users.The libraries need to introduce such type of services which should match the expectations of the present users. Therefore for monitoring, meeting, and exceeding the needs of the customers; assessing library services has become essential.Assessing service quality in select Management Institutional Libraries will not only benefit the LIS professionals but also the parent organisations and academic community which are the ultimate beneficiaries of this work. Seller Inventory # 9783659566226
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Assessment of Service Quality a Case Study of Management Institute Libraries in India
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Book Description Condition: New. Dieser Artikel ist ein Print on Demand Artikel und wird nach Ihrer Bestellung fuer Sie gedruckt. Autor/Autorin: Oak MeenalDR.(Mrs.) Meenal Oak is a Librarian/Associate Professor at MES s IMCC, Pune, India from the last 18 years & has a teaching experience of 16 Years. A Ph.D. holder in LIS from University of Pune her 1st book (Ph.D. research. Seller Inventory # 5165212
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