Read it in just 2 hours! A Warren Bennis Executive Briefing Series Book
With this book, two distinguished experts present a proven five-phase process for making an organization leaner, more responsive, and more aware of it's customers' needs. Drawing on real-life change iniatives undertaken at Motorola, General Electric, Hewlett-Packard and other industry leaders, Bennis and Mische demystify the process of reinventing a company and address many questions critical to the success of comprehensive change efforts. Through trAnd analysis, case study examples, and facts lists--all presented in an easy-to-absorb SuperReading format--The 21st Century Organization examines the economic, quality control, and productivity issues associated with organizational restructuring and demonstrates how each will impact a company's ability to compete in the growing global marketplace.
Most organizations won't survive into the next century unless they reinvent themselves. They must become leaner, more competitive, more responsive, and more aware of their customers' needs. Key to that metamorphosis is business process reinvention, or reengineering. And with this book, two distinguished experts present a reengineering resource for industrial giants and small service providers alike.The 21st Century Organization examines:**Why reengineering is necessary**When the time is right to begin the process**Who is best equipped to fill leadership roles**What impact reengineering has on the organization**Where common pitfalls are found**How employees will reactThrough trAnd and issue analysis, illustrations, and "facts" lists, all presented in an easy-to-absorb SuperReading format, The 21st Century Organization brings home the significance of reengineering for companies worldwide. It addresses economics, quality, and productivity and shows how all of these factors can critically affect a company's ability to compete, both today and in the future.