Superior Supervision: The 10% Solution - Hardcover

Loen, Raymond O.

Hardcover

ISBN 10: 0029190916 ISBN 13: 9780029190913

Publisher: Lexington Books, 1998

Synopsis

Of all the supervisors in all the offices, plants, and organizations in the world, only a small group are truly outstanding at their jobs. Another small group are failures in their work, but the vast majority of supervisors are simply average performers.

About this title

From Publishers Weekly:

Loen ( Manage More by Doing Less ) notes that supervising employees is a critically important, but generally little understood managerial task. Here he outlines 14 strategies and procedures supervisors can follow "to perform in the upper ten percent of supervisory performance." He sees the supervisory position as an often underutilized opportunity for supervisors to counsel employees, and he adds a list of early warning signs often displayed by employees with a pressing need for counseling, along with intercession techniques. In covering motivation and staffing arrangements, he observes that "one of the worst hiring practices is to make hiring decisions based primarily on the results of daisy-chain interviewing" after which executives vote on whom to hire. His discussion of cooperation, instruction and improving worker performance is uninspired, a repackaging of familiar concepts.
Copyright 1994 Reed Business Information, Inc.

About this edition

• Publisher: Lexington Books
• Publication date: 1998
• ISBN 10: 0029190916
• ISBN 13: 9780029190913
• Binding: Hardcover
• Number of pages: 171