The Improvement Process : How America's Leading Companies Improve Quality - Softcover

H. James Harrington

9780071004770: The Improvement Process : How America's Leading Companies Improve Quality
Softcover
ISBN 10: 0071004777 ISBN 13: 9780071004770
Publisher: McGraw-Hill, 1987
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Foreward Preface Acknowledgements Chapter 1 : Why Improve? Chapter 2 : The Improvement Process Chapter 3 : Top-Management Action Chapter 4 : The Improvement Steering Council Chapter 5 : Management Participation Chapter 6 : Team Participation Chapter 7 : Individual Involvement Chapter 8 : System Improvement Chapter 9 : Supplier Involvement Chapter 10 : Systems Assurance Chapter 11 : The Long and Short of It Chapter 12 : Recognition Appendix A : Reporting and Using Measurement Data Appendix B : Statistical Process Control Index

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  • PublisherMcGraw-Hill
  • Publication date1987
  • ISBN 10 0071004777
  • ISBN 13 9780071004770
  • BindingPaperback
  • Edition number1
  • Number of pages239

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